I suggest you ...

to improve support team, it's not helping customers

It took me 10 hours talking with different support agents, and I get nothing answered.

13 votes
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    Amjad Abdelaziz shared this idea  ·   ·  Admin →

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      • Orett commented  · 

        I Second!!! this is so true. Usually they point you to a help article and if they don't have an article they can't solve the problem. i have an issue for 2.5 months where i cant add new servers or application, only clone my current application. i have a new ticket open for days now and still no fix. it begs the question... why are we using this service?

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