I suggest you ...

Provide status information about all your cloud provider and send alert in notification bot

The only way to check the status of the infrastructure is to check status.cloudways.com but if anything happens in the side of any service provider (ex: Kyup) then we don't get any information.

I would prefer that you give us earlier alert via notification bots, or emails when there is an issue that affects many customers.

You should keep a certain level of QOS and being accountable for the technical issues of your technology partners in order to avoid them.

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    Rateb Ben Moussa shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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