Wait time for support should be added
I prefer to wait for customer support rep that will answer my questions quickly than to not wait and have a support rep answer my questions slowly over many hours. Sure it looks good that customer support can be there right away as a selling point, but you'll have unsatisfied customers who have to wait for answers when they are chatting with support. I'd rather see an actual wait time and get a support rep who can answer me quickly as to not waste my time! So I'm suggesting that wait time be added for chat with support.
Sania Sohail commented
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Marlin Wright commented
One of my client site which is related to education which is https://www.7dollaressay.com and they also wants to add these type of features but I'm unable to add this So if you have any type of related knowledge then you can suggest me what should I do to add this on your website. Thankyou