Canceled due to horrible support
I have canceled my plan due to the horrible support:
- Non-English speakers, most of the time I couldn't even understand what your support staff is trying to say. Please hire people that at least know some basic English. That happened on multiple occasions.
- Terrible advices. I've never seen so bad advices from a hosting provider.
- Weak passwords. I've never seen a hosting that is forcing its customers not to use upper case for its passwords. That was brutal.
- Support randomly closed tickets after failing to explain what they want to say.
I am a technical person and I do website hostings from 2012, so I am not a newbie.
Your support is terrible!
This is not a longterm strategy for a company.
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