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Cloudways should add DDoS protection service

DDoS is a common problem now, maybe Cloudways can add a DDoS Mitigation service and upgrade their Network hardware to secure against Level 3 DDoS attacks

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
planned  ·  AdminCloudways (Admin, Cloudways) responded  · 

After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

Cloudways Team

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  • Umesh Joshi commented  ·   ·  Flag as inappropriate

    We have been using MAXCDN which is good but we are now interested in this solution as it is the cheapest and a reliable alternate = https://www.keycdn.com. I have seen several hosting companies integrate this service for free as a value added feature, along with free SSL (which you have already provided recently :) )

  • Adam commented  ·   ·  Flag as inappropriate

    Would be good to have some feedback from Cloudways about what the 'difficulties' were with Cloudflare?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have used Sucuri before. They are very helpful. I see you are offering an affiliate service, but it would be great if we could set it up with one click from within the Cloudways console.

  • Sam commented  ·   ·  Flag as inappropriate

    I am using cloudflare and they are pros when it comes to DDoS.

    What was the difficulties with Cloudflare? Please elaborate.

  • Don commented  ·   ·  Flag as inappropriate

    A built in DDOS protections would take the cake :)

  • Woorkup commented  ·   ·  Flag as inappropriate

    I agree with Michael. I think it also needs to be affordable. Sucuri + KeyCDN would be a better solution.

  • Michael Dorchain commented  ·   ·  Flag as inappropriate

    For small to medium traffic, I'm pretty sure Cloudfront will be a more cost efficient solution for most. For this add-on to be successful it needs to be affordable. If the add-on it doubles or triple the hosting cost it will probably not get so much traction. Hosting + Security still need to remain below the price of a fully managed premium hosting for it to be interesting.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Securi is great, have used it did 2 years and been very happy. But only works with Wordpress, will the service you offer will them work for any software installed like magento prestashop etc

  • Marcus Stafford commented  ·   ·  Flag as inappropriate

    I've always found Securi to be wanting in the malware detection game.

    I've used it, albeit the free version, on dozens of sites and it never finds the malware file I've uploaded as a test. It always gives a clean bill of health

  • AdminCloudways (Admin, Cloudways) commented  ·   ·  Flag as inappropriate

    After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

    We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

    Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

    Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

    Cloudways Team

  • Anonymous commented  ·   ·  Flag as inappropriate

    cloudways could alternatively implement dropping packets from IPs that persist say more than 20 requests per specific amount of time

    keeps networking simpler and removes another layer of complexity.

  • Matt commented  ·   ·  Flag as inappropriate

    CloudFlare is a steaming pile of crap.

    Just surfing behind a proxy, you'll encounter many websites behind the 5-10 second wait time while they verify. I do not recommend building an internet that supports the Cloudflare inefficiency.

  • capflam commented  ·   ·  Flag as inappropriate

    I'm all for DDOS protection but please NOT Cloudflare. What a horrible service. When I tried Cloudflare Pro, my site was down many times a day, while the server was up and running fine.
    I know a lot of others who had the same issues.
    Not to mention a drop on Google when I added Cloudflare, all went back to normal when I removed Cloudflare.

    Additionally, DDOS attacker know very well how to workaround Cloudflare, it's so easy. There are Cloudflare resolvers everywhere and any kid with a computer knows it.

  • AdminCloudways (Admin, Cloudways) commented  ·   ·  Flag as inappropriate

    Thanks Paul for your comments and graph.

    Here we are discussing more about security than performance. It is because of this we are researching Cloudflare as an option.

    For CDN and speed, we are most probably going to implement MaxCDN as an add-on https://cloudways.uservoice.com/admin/forums/203824-service-improvement/suggestions/6040498-offer-cdn-services-as-an-add-on. We are currently going over API.

    Cloudways Team

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