I suggest you ...

I would like to see a strong FAQ section.

it would be great if you guys can provide a well FAQ section for the supports that you will cover and what not in your Free support section.

20 votes
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  • Peter commented  ·   ·  Flag as inappropriate

    sure, more details and answered question, less emails to support and its win for both sides. It even helps to supports staffs to answer many question just pointing to right document ...
    I think whole infrastructure and web need some improvements

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