Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Cloudways Billed payment update 3D Secure

    When I purchase with my Bank Card, It's is declined because there's no 3D secure in Cloudways website.

    You should add 3D Secure for the Payment and It's so much secure for the Every Card Payment

    1 vote
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      0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    • Need more payment method like UPI or Instamojo

      Kindly Integrate more payment options like Instamojo or UPI. Our bank holds the account if any payment is processed via PayPal.

      1 vote
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        0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
      • Bitcoin Cash Payments with Bitpay

        Bitcoin Cash is an upgrade off of Bitcoin. Keep shared history up to August.
        Part of the Bitcoin community got tired of the high fees and the position of the devs in regards to this.
        As such Bitcoin Cash was born.
        And since then we've already had massive adoption.

        1 vote
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          0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
        • Stripe payment

          It will be great to add one more payment methods like Stripe.com

          1 vote
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            0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
          • Add Paytm payment facility for Indian users

            Please add Paytm payment methods for Indian users. It is more useful for payment. Paytm is most popular application in India

            3 votes
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              0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
            • to add "Delete My Account Permanently"

              You scared the hell out of me almost.

              just for information, i'm NOT going to pay you in future by any means..

              now, u will be like

              "You just need to go to Billing section in member area and click Cancel account.

              Support should have informed on this.

              Cloudways Team"

              OK, i got it, this is how u valued ur customer and their feedback by refusing to recognised the problem.

              don't suggest me, to PUSH cancel button..

              there is a difference in both..

              i want my id disappeared from your site; not to paused/ deactivated it..

              1 vote
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                0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
              • Accept payment in Indian Rupee

                The conversion markup is amounting to a lot each year

                1 vote
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                  0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
                • 3 votes
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                    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow customers to add a secondary or even tertiary payment method.

                    In case there's a problem with an account, this would allow payment to to be made automatically from a second or third source, so there's no risk of a service interruption and no last-minute panic.

                    3 votes
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                      0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
                        • Prepaid Service

                          Adding a prepaid method along with the current one is a good idea! Some more payment options like debit cards and multiple currencies like INR will help the users as well as expanding cloudways. Think about it...

                          1 vote
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                            0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add Paysafecard

                            Paysafecard is the easiest method paypal account and not everyone even want to buy from you and suggest you add it!

                            1 vote
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                              0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
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