Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Wait time for support should be added

    I prefer to wait for customer support rep that will answer my questions quickly than to not wait and have a support rep answer my questions slowly over many hours. Sure it looks good that customer support can be there right away as a selling point, but you'll have unsatisfied customers who have to wait for answers when they are chatting with support. I'd rather see an actual wait time and get a support rep who can answer me quickly as to not waste my time! So I'm suggesting that wait time be added for chat with support.

    18 votes
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    97 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can we please get actual 24hr / 365 Live chat?

    Can we please get actual 24hr / 365 Live chat? The chat bot is very frustrating and customers wanted to just get referred to an article they would go to the knowledge centre.

    2 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  3. PHONE

    So I just signed into your service and I know it may be unbelievable but I don't have a cell phone number. I don't see the point of the requirement I could go buy a sim card for $2 - $5 but I honestly just dislike cell phones. I had to enter my wife's number in order to activate my account. I have accounts with both linode and digital ocean and didn't have an issue setting up the account without a cell phone but for some reason it's a problem for you guys. Really dumb. You should remove any impediment…

    2 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sling TV Problems?

    SlingTVConnect have begun giving effective Sling TV Technical Support administration by means of telephonic help session on Sling TV Support Number. read more: http://www.onlinetroubleshoot.com/2020/01/sling-phone-number-customer-service.html

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  5. How to Uninstall Avast on Mac ?

    if you are not make sure how to uninstall Avast on Mac then what will you do ? Those users who want to secure their system from malware, adware and spyware purchase and install antivirus solutions of their choice, thereby reducing the vulnerability of a Mac.
    here, we discuss process how to uninstall Avast on Mac get help instantly.

    Related Blog - https://www.ecueshelp.com/blog/how-to-uninstall-avast-on-windows-mac/

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  6. Gmail is Having trouble with Google Play services xiaomi

    Can't update Google play services or if someone Having trouble with Google play services then simple tricks are Here -

    https://www.ecueshelp.com/blog/gmail-is-having-trouble-with-google-play-services/

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  7. Alexilum Bookkeeping Brisbane

    https://alexilum.com.au/
    Managing accounts is a tough task which is why hiring professionals is a great choice. Bookkeeping services of Alexilum are great. Our bookkeeping rates Brisbane are quite affordable.

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  8. For amazon prime subscription dial Amazon Phone Number now

    If you want to be an amazon prime member and while taking its subscription you are having a lot of issues. Then you can take our help by dialing our Amazon Phone Number without any hesitation. We have skilled professionals who will help you out with this matter. They will give you complete information on this whether you are calling them frequently or the first time. We are always ready for every challenge that comes our way. https://www.yahoohome-page.com/amazon-customer-service/

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  9. Approach Tech Experts For Backing Over Amazon Phone Number

    Users are allowed to fetch the right kind of technical backing over the phone call by just making use of Amazon Phone Number which helps you to contact a team of experts who will help you to resolve all your problems pertaining to your Amazon account and its related features and functions.

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make Amazon A/C Secured By Using Amazon Phone Number

    Yes, you can safeguard your Amazon account through [url=https://gettosupport.net/amazon-customer-service-phone-number/]Amazon Phone Number[/url]. You can make use of the right kind of technical help under the supervision of technical experts who will help you out in every possible manner. So, fetch the complete information regarding your problems and hurdles.

    1 vote
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  11. Chat features

    Please make a feature that you can setup all chats to automatically be sent to email and or set up system your end that makes all chat a support ticket

    2 votes
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  12. How to fix Garmin device not responding issue?

    I am user of Garmin GPS device from last two years but now my device is creating some trouble. When I start my Garmin device then it display not responding error. I am also trying to install latest Garmin Map update but still same error displayed. I am unable to find accurate solution for this problem. If anyone have any clue about this problem then help me to resolve this problem.
    https://www.garmingpsmap-update.com/

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  13. Update active tickets when you are investigating

    The ticketing system has no indication that a call is actively being worked on. I understand that some tickets take some time to investigate, but it would be helpful to know when a ticket is actively being worked on even if there are no results on the investigation yet.

    Also, if the ticket is going to take some time to action (ie large/slow process) then inform the ticket/client of an expected timeline rather than leaving the ticket without an update for hours at a time.

    2 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2 votes
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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  15. How to easily change Facebook password in iPhone?

    How Do I Change my Facebook Account Password on iPhone?

    Utilizing social average stages is one of the most widely recognized things in nowadays and one might want to refresh on the various web based life stages. Alongside the utilization of these stages, it is likewise significant for you to spare your record against any kind of hacking or undesirable access. In the event that you are a Facebook client, at that point it is essential to keep your password secure and you can just do that in the wake of changing your Facebook account secret key. There are numerous…

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  16. Take Gmail Customer Service If Unable To Send Emails With Attachments

    Are you one of those who want to get the right troubleshooting guidance directly from the professionals who are capable of fixing problems of unable to send email with heavy attachments? For that, you should opt for the Gmail Customer Service and get the proper direct from experts. https://www.askfor-help.com/phone-number/gmail

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  17. Opt For Facebook Help And Resolve Hurdles As Quickly As Possible

    Whether you are novice user or an experienced user, each and every one can make use of Facebook Help which would connect you to a team of professionals and engineers by whom you can share your problems and resolve the whole host of your problems in a couple of seconds. https://www.pcmonks.net/facebook-help.html

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sling TV Stuck On Loading? 1844-375-4111 Contact Now

    In the event that you need to utilize Sling TV Without Remote, at that point you need approach Sling TV Support Number 1844-375-4111. Sling TV technical support causes you when your Sling TV Stopped Working or Sling TV Remote Stopped Working.

    View More: http://www.onlinetroubleshoot.com/2019/12/sling-tv-stuck-on-loading-contact-now.html

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sling TV Authorization Error? 18443754111 Call Now

    Sling TV Customer consistently attempts to get online assistance support for Sling TV issues, Experts are given answer for all Sling TV issues or Dial Tech bolster number or visit our site for more subtleties or you will get moment support. Click here: http://www.onlinetroubleshoot.com/2019/12/sling-tv-authorization-error-contact-now.html

    1 vote
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  20. Google Account Recovery Date of Birth

    No matter how hard we try, none of us are perfect and we all make unintentional mistakes on the regular. One of the most common mistakes is pertaining to your password- you would be surprised at learning just how many people forget their passwords on the daily and are stuck outside all of their account activity and data. If you want to make sure that you are never locked out of your account, have forgotten your password, and wondering how to do Google account recovery or Google account recovery date of birth date, read ahead to see how you can…

    1 vote
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