Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Edit Wildcard SSL Support Article

    In the article on creating wildcard SSL certs the image in Step 3 is misleading.

    Currently suggests using the FULL URL for 'Host' when all you need to add is:

    _acme-challenge.

    This took ages with Live Chart to figure out.

    Thanks

    1 vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
    • Better support team (better trained)

      It took me more than an hour to get an answer on a simple question.

      1 vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
      • 3 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
        • 3 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
          • Don't see your idea?

          Feedback and Knowledge Base