Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Improve your customer support quality (chat/tickets)

    I don't know if it's just me, but the support quality and speed has been degraded fast lately..

    When I just became customer @Cloudways (like a year ago) support was fast and helpful. They took time and really looked into my issues.

    Now it's a whole different story. Today for example, I have been on the chat for OVER 2 HOURS. Literally. All this time waiting, following up what the status was, if they weredoing anything. Very little replies. After an hour the first real reply came in which totally missed the boat, wasn't even related to my question.

    I…

    74 votes
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    22 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. https://24shots.com/products/silencerair

    The Silencer Air is one of the best and perfect solutions for controlling focus/zoom on your own and also this lens control system is completely wireless and connects to the new 24shots app to enhance your workflow and improve your cinematography. Visit https://24shots.com/products/silencerair

    1 vote
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  4. Buy Silencer Air & Wireless Follow Focus System at 24shots.com

    24shots (24shots.com) is the best and a leading group of top and experienced camera gear enthusiasts that offers the best and affordable silencer air, wireless follow focus system, a7s follow focus, panasonic follow focus, gh5 follow focus and red follow focus for DSLRs and other filmmaking tools for daily life. Visit https://24shots.com

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. Canceled due to horrible support

    Hi,

    I have canceled my plan due to the horrible support:

    - Non-English speakers, most of the time I couldn't even understand what your support staff is trying to say. Please hire people that at least know some basic English. That happened on multiple occasions.

    - Terrible advices. I've never seen so bad advices from a hosting provider.

    - Weak passwords. I've never seen a hosting that is forcing its customers not to use upper case for its passwords. That was brutal.

    - Support randomly closed tickets after failing to explain what they want to say.

    I am a technical…

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Network Operations Center (NOC) technicians oversee complex network

    Network Operations Center (NOC) technicians oversee complex network components and are responsible for network management. They perform troubleshooting on a daily basis. The work of a NOC technician entails maintaining network, servers, and telecom equipment in an organization.
    https://www.fieldengineer.com/skills/what-is-a-noc-technician

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make it easy to switch from other providers

    I have an account with another managed service provider and I'm interested in switching to CloudWays.

    The server is Vultr, and I have quite a few sites with them. Based off chat w/ support, there is no easy way to do this.

    Since I have quite a few sites there, the level of effort to switch to CloudWays is putting me off from doing so.

    I already use CW for one of my servers, and it'd be nice to consolidate, if the migration process would be easier.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. How to fix windows is not connecting to internet

    How to fix windows is not connecting to internet
    My windows is not working,not connecting to internet,not responding etc.These are the major issues of windows & if you are unable to fix these issue call 1855-345-8210 toll free number for fix these issue.
    https://www.outlooktechnicalhelpline.com/windows-is-not-connecting-to-internet/

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. SBCGlobal Not Working On Internet Explorer 11

    Have you ever been baffled by email anomalies on a frequent basis? If yes then you might be looking for genuine support. For your kind information, now you don’t have to browse the internet for hours in the hunt of support, as we can help you out in no time. SBCGlobal Customer Support +1-844-374-7444 is pleased introduced the various range of services to cater to your email issues. We know email issues are not easy to get rid off, you had to hunt down a reliable back up which can handle your issues with authority. At SBCGlobal Customer Helpline, you…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Nitrous Injection Kits & Systems at RBinnovations.com

    If you are looking for best, cheap and affordable Nitrous Injection Kits & Systems online in Minoa, NY, USA then you have visited the greatest and exact place and no need to go anyplace besides as we at RB Innovations (RBinnovations.com) have all sort of such and related products at economical price. Visit https://rbinnovations.com/collections/nitrous-injection

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Best Cyclone Air Filters at RBinnovations.com

    If you are looking for best, cheap and affordable cyclone air filters online in Minoa, NY, USA then you have visited the greatest and exact place and no need to go anyplace besides as we at RB Innovations (RBinnovations.com) have all sort of such and related products at economical price. Visit https://rbinnovations.com/products/cyclone-s-series-cold-air-intake-system

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Best Wheelie Bar Parts & Wheels at RBinnovations.com

    If you are looking for best, cheap and affordable Wheelie Bar Parts & Wheels online in Minoa, NY, USA then you have visited the greatest and exact place and no need to go anyplace besides as we at RB Innovations (RBinnovations.com) have all sort of such and related products at economical price. Visit https://rbinnovations.com/products/revo-ultimate-wheelie-bar

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Wholesale Best Nitrous Oxide Kits For Sale – RB Innovations

    If you are looking for best, cheap and affordable Nitrous Oxide Kits For Sale online in Minoa, NY, USA then you have visited the greatest and exact place and no need to go anyplace besides as we at RB Innovations (RBinnovations.com) have all sort of such and related products at economical price. Visit https://rbinnovations.com/pages/nitrous-oxide-systems

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Buy Best RC Nitro Engines For Sale at RBinnovations.com

    If you are looking for best, cheap and reasonably priced RC Nitro Engines for sale online in Minoa, NY, USA then you have visited the greatest and exact place and no need to go anyplace besides as we at RB Innovations (RBinnovations.com) have all sort of such and related products at economical price. Visit https://rbinnovations.com/collections/super-chargers

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. QUICK AND EASY BUSINESS SETUP IN DUBAI

    AURION, a leading company with more than a decade old experience in business consultancy with expert professionals helps in the company registration, company formation, company liquidation, VAT registration, helps to open a bank account in UAE, helps in accounting, Visa assistance, provide PRO service in UAE, also provide ISO
    consulting.
    https://www.dubaifreezonecompany.com

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Give color to the url text or background of a staging site to give a visual indication that you are working in the staging envornment

    When working in a staging environment it is difficult to know visually if you are really there. At best the only way to know currently is to remember the cloudways assigned url. I suggest that coloring the url text or background of the url yellow (or any other color) would make it easier to know what environment one is working on. I know there is a wordpress plugin that does this so if it can't be done via the url text or background maybe some other way.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. MySQL 8

    MySQL 8 GA was just released recently. There are many improvements versus 5.x and it would be the future.

    https://dev.mysql.com/doc/refman/8.0/en/mysql-nutshell.html

    19 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Staging - add ability to ignore certain files

    Thanks for adding the new staging feature, this is great!

    During my testing I discovered that my staging .htaccess file was pushed to live and the result was a 500 error on live. I need to use a slightly different .htaccess file on staging, because I force the www version on live. I couldn't access staging with this rule. So the differences in .htaccess rules caused the error.

    It would great if you could add a way to ignore certain files, similar to gitignore.

    5 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. redirect users back to where they were before session timeout

    As a developer, i am continously pushing changes via git deployment interface, but throughout the day my session ends and i am logged out.

    When i log back in i have to go finding my application and git screen again.

    It would be great if the cloudways interface could remember where i was when the expired session logs me out, and when i log back in it remembers then i can perform the git pull i tried to do before i was logged out.

    Or better yet an option to set my own timeout values as that kind of security…

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. About Google as Homepage on Safari

    Google is a company which offers a number of services and products to its users worldwide. Most of the internet users start their search by firstly visiting the Google search. It is the most visited website in the world which has a large number of users visiting it for web search.

    The Google search engine displays the best results for the search made by the user. So, in order to save time and effort, the user can make the Google search as homepage of the browser. It is compatible with all the operating systems as well as the browsers. The…

    1 vote
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