Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Need auto scaling in AWS

    We need auto acaling in aws please

    1 vote
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  2. Add Telegram as a new channel for CloudwayBot

    Please add Telegram as a new channel for CloudwaysBot
    https://telegram.org
    Thanks

    1 vote
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  3. Kindly Add Debit Card and Net-banking Payment For Customers

    Kindly Add Debit Card and Net-banking Payment For Customers , your process is without credit card people cant buy your server,in most of the people don't have credit card transactions in india

    1 vote
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  4. DBaaS (MariaDB and MySQL)

    Offer Database as a Service. This will greatly help us offload server load and be able to scale easily without the fear of data corruption. DBaaS will improve web server performance. Maybe this can be integrated.

    1 vote
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  5. Office Installtion & Setup Guide - Octa One Network

    We provide Technical Support and other services to you. We are here to help you. We help you with Great technical services at an affordable price.

    http://www.officeccomsetup.com
    http://www.officeccomsetup.com/office-setup

    1 vote
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  6. Add PHP and MySQL Timezone GMT+1 Kinshasa

    My application works depending of timezone of my locality. I would like if you add GMT+1 Kinshasa as Timezone.

    1 vote
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  7. 1 vote
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  8. Add ability to zoom inside Monitoring graphs

    Since we can't have access to the server logs, it would be great to be able to zoom into the broader monitoring graphs to get a better idea of the server's performance.

    For example if I'm looking at CPU usage for a Month, it is averaged, so I don't really see the actual numbers. Granularity gets lost ... It would be very useful to be able to zoom into the first week/day/hour of the month, since the logs for this are already there.

    2 votes
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  9. allow custom restore points

    Allow user to create their own restore point at any time

    2 votes
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  10. include ALL digital ocean plans

    Digital Ocean offers you “flexible plan” droplets. Such as 1gb ram with 3 cores. Couldn’t this be implemented with cloudways so we have more choice?

    At the moment I need more cpu power but I don’t require additional ram.

    Allowing the above will help my situation.

    3 votes
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  11. Collect managed migration information via an SSL web form.

    The information required for a managed migration being submitted via a plain text email is sub-optimal. Using a web form on the cloudways site would allow the information to be collected and encrypted in transit.

    1 vote
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  12. Check applied promotion code

    hopes can have a page to let customer check applied promotion code by themselve

    1 vote
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  13. Ability to export/download monitoring reports in various formats (eg. CSV, PDF, PNG)

    Team,

    As of today, cloudway doesn't have any ability wherein the server admins can download/export the monitoring report (under Server Management -> Monitoring).

    As per my experience working with server monitoring, the monitoring data generated plays an important role; and it also involves comparing various kinds of server related reports simultaneously.

    I would highly recommend you to implement this feature which I am sure would be appreciated by all your customers; and hopefully, will add value to your services.

    Regards,
    Surendra Mohan

    1 vote
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  14. Queue for API tasks (API multitasks)

    Currently if I need to:

    1. Clone
    2. Set label
    3. Set Domain
    4. Set Aliases
    5. Set SSL
    6. Set something else...

    for the same application, I have to control the queue remotely, which is hard to implement since the connection may be simply lost and as a result we may simply not get any task completed at all.

    It would be just great if we could send you several requests on the API at the same time and see the result of the whole queue.

    /clone -> response with future app_id
    /label for app_id -> ok (200)
    /domain…

    1 vote
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  15. Master account

    Have an option so I give my webadmin's cloudways account full access to my server and application.

    1 vote
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  16. Please help me, I have registered account Phamduy54321@gmail.com. But not active. I can not contact anyone either.

    Please help me, I have registered account Phamduy54321@gmail.com. But not active. I can not contact anyone either.

    1 vote
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  17. Have the ability to change ownership of server to another cloudways account

    It would be great if we can just change ownership of a server. For example, my account. I am using my company Google account to handle our servers, etc on cloudways but maybe it needs to be owned by a generic company account in the event there is employee turnover or I leave the company. Then there would be no way to fully access the servers under my account that the company may need to access if, my account is ever removed.

    2 votes
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  18. Improved monitoring and alerts

    The cloudways bot hasn't detected the two times that I've had issues on my server. A few days ago CPU was high and maxing out, sites were not loading and I had to notice this while on the site and open a chat to get it resolved. A couple weeks ago, the entire server was down from 3am to 10am - everything had completely locked up, no warning email.

    In addition, I don't think you can call yourselves "Managed" if you don't get the alerts on your end and check the servers. If I have to log in to see…

    1 vote
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  19. Office Installation and Setup Guide - Octa One Networks

    Recently came across your blog through Google and found it to be informative and interesting article, Really it's a fantastic blog. Good job keep it up.....

    VISIT....
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Office Installation and Setup Guide - Octa One Networks

    Recently came across your blog through Google and found it to be informative and interesting article, Really it's a fantastic blog. Good job keep it up.....

    VISIT....
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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