Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Give PROCESS access to the DB for performance monitoring

    Having PROCESS access to the Database will allow for us to use monitoring tools so that we can better determine what tuning needs to be done on the DB server would be extremely helpful.

    1 vote
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  2. Ability to Work on Apps while Process is Running on Server

    It seems kind of strange that when I install and app to a server I am not able to do anything else on the server. I know it says the adding of a new app only takes about 2 min, but some times it takes longer(currently it has been running for 15min for me) during this time if I try to access another App it tells me the server is busy. This seems very inefficient especially if you have multiple people working on the apps and server. It would be great if I was able to still have access to…

    3 votes
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  3. DNS Server

    The ability to have a BIND DNS server and host it.

    2 votes
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  4. Alert When Emails are Trying to be Sent from the Server Instead of 3rd Party or add-on

    It would be very helpful for monitoring purposes and quality control purposes if we could be alerted when emails are trying to be sent from the server instead of 3rd party or add-on.

    For example I have a plugin that allows me to setup emailing through mandrill on a site by site basis. This allows for better tracking. In some cases the sites are not able to communicate with mandrill and it falls back to using wp_mail() which would try to get the server to send out the email. Since Cloudways doesn't support emailing from servers these emails fail silently.

    1 vote
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  5. More repositories to one application

    Now we can add only one repository do application from admin panel - If I want to add another repository I must to do it via SSH - this is
    impediment and totally incomprehensible.

    Thanks.

    1 vote
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  6. 9 votes
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  7. 1 vote
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  8. Offer an API Gateway service that manages RESTful endpoints to SQL databases

    Provide endpoint mapping, user and authentication management for accessing data via RESTful api calls to the SQL databases. Include Swagger as a means of specifying/ testing the API's

    1 vote
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  9. 11 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Delete folders

    The ability to delete folders more quickly as to remove a WP install from a directory (for the purpose of using another migration plugin such as backup buddy) takes forever via SFTP. Backup buddy will not migrate a site into a directory containing WP, so it needs to be empty. If the backup is not completed all files need to be deleted again so this become very time consuming

    5 votes
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  11. Faster cloning of app/server | Instant Cloning | Instant Provisioning

    We have a rather large application in which constant development happens. For this purpose we at multiple times have to create multiple clones of the live app for people to work on.

    Because of the server size we have, it takes about 30 to 45 minutes to clone one app.

    We always tend to do this cloning during neck of the moment and this delay is such a pain.

    It would be great if we have something like instant cloning where you get the clone in few seconds instead of an hour.

    Any thoughts / suggestions are appreciated.

    4 votes
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  12. business gifts Singapore

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    1 vote
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  13. Simplify the billing system

    Simplify the billing system. At the moment, the billing system is confusing and difficult to follow as you have to pre-pay funds, and then get invoiced separately. Why not just charge via credit card each month? I don't understand what the purpose of the current system is? People are signing up for Cloudways to simplify things, and you're making the billing more complicated than it needs to be.

    2 votes
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  14. Deploy to all sites sharing upstream git repo

    Provide an option at the server level to pull from git repo to all sites which are sharing the same repo

    2 votes
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  15. verification -_-

    How Can I verify My Email ?
    I signing up with my email but i did not receive any verification email
    how can verify to you myself

    1 vote
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  16. House interior design

    The above modern Condo interior design @ http://www.ciseern.com/category/20/Condominium-Interior-Design.html/ ideas can be given to help you start creating your house or office after the United States and the modern, stylish atmosphere. You may find some modern interior design ideas above are your best choice, while others simply do not work in your space. Use all or part of the above ideas to help you create the perfect space, you might find a modern interior design is what need your house or office.
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    Inspired by the many forms. Sometimes, like…

    1 vote
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  17. preconfigured hosting plan with affiliate code

    Would be good if there would be a way for me to preconfigure a hosting plan to then link to for my client to sign up with using my affiliate code. Basically, I want to choose the server host, the location, and the plan size. Then have a link to that which I can send to my client.

    4 votes
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  18. Please add any India based server

    Please add any India based server

    3 votes
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  19. An alert *before* you enter your credit card

    I suggested a feature: an alert *before* you enter your credit card details saying the trial period ends right away after doing it... not an email afterwards when there is nothing else you can do about it.

    1 vote
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  20. Excel MySQL Support

    Please allow to connect to MySQL Database in Excel. Not only MySQL Workbench!

    6 votes
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