Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Find a replacement for Kyup

    Kyup is closing. Please look for an alternate provider with similar specifications.

    28 votes
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    14 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  3. 53 votes
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    11 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  4. Auto scale: Both Vertical & Horizontal

    Just in case there is an unexpected traffic load. Servers should auto scale and scale down when the load goes off.

    4 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Amazon AWS Stockholm/Sweden Region

    Please add the new Europe Nordic Region for Amazon AWS

    4 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Offer 3 cores server (new from DigitalOcean)

    With just 5$ / month DigitalOcean offer 2 / 3 cores. Why can't we have also here?
    https://i.imgur.com/Tkp7DQo.png

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add all Google cloud paltform regions and premium tier

    Add all 17 regions from google cloud platform, Brazil would be very useful for us but I think it's time to add all of them.

    Kinsta is using 15 and you can adding the edge by using 17 (all of them)

    Kinsta have another edge and they are using premium tier and cloudways using standard tier.

    https://kinsta.com/blog/google-cloud-hosting/

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add Hetzner Cloud as a provider

    https://www.hetzner.com/cloud?country=gb

    Cloud VPS from 2.49 Euro per month
    1 vCPU, 2GB RAM, 20GB SSD, 20TB Traffic

    Hurry and do a deal with this company! I already use a full server for them, always low prices, always maximum speeds.

    8 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add 2.5$ vultr packages

    Please do this.

    78 votes
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support for Amazon Lightsail

    New as of 11/30/2016, Lightsail provides much more competitive rates than normal AWS. Comparable to the DigitalOcean or Vultr plans currently offered by Cloudways.

    https://amazonlightsail.com/

    69 votes
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    under review  ·  13 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  11. UpCloud as a provider

    A great provider of cloud hosting. It came second in the Cloud Spectator 2016 EU top 10 vendor benchmarks. With a first place for vCPU and memory and also disk performance.

    65 votes
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    16 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Vultr Block Storage option

    add vultr block storage option

    65 votes
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    15 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Penetration Testing Form

    Amazon AWS has a form to let them know you want to do penetration testing: https://aws.amazon.com/premiumsupport/knowledge-center/penetration-testing/

    There should be a process at the cloudways level to facilitate this communication between the infrastructure providers and your end user/customers.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Microsoft Azure

    Can you add Microsoft Azure as a provider?

    18 votes
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    4 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Update Linode Servers to the Newest Specs.

    The current Cloudways tiers for Linenode are 1 generation behind. These should be updated to the newest available offerings (updated on May 17, 2018). This includes increasing the highest available tiers.

    Cloudways Current Tier Sample:
    2 Core / 4GB RAM / 48GB SSD
    20 Core / 80GB RAM / 1536 SSD (MAX Tier)

    Linode Current Tier Sample:
    2 Core / 4GB RAM / 80GB SSD
    32 Core / 192GB RAM / 3840 SSD (MAX Tier)

    5 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Vultr 512MB RAM Server Option

    I have seen other ideas asking for the price of Vultr servers to be reduced, but I am NOT suggesting that, the prices are fair given these servers are managed. What I'm asking is could Cloudways add the lowest level Vultr server option (1vCPU/512MB RAM/500GB space) as an option?

    This would be very useful for staging servers or when you need to clone server to test something out. With Vultr this costs $2.50/mth so with the Cloudways markup it would be about $5.50/mth (220%) and that would be great for a staging server.

    Thank you for your consideration.

    11 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  17. Include the new Google Hamina, Finland (europe-north1) datacenter.

    Please include the new Google Hamina, Finland (europe-north1) datacenter.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Offer ssdnodes Hosting Option

    It seems like ssdnodes.com have the cheapest highest resources options out there for cloud hosting providers.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  19. Provide status information about all your cloud provider and send alert in notification bot

    The only way to check the status of the infrastructure is to check status.cloudways.com but if anything happens in the side of any service provider (ex: Kyup) then we don't get any information.

    I would prefer that you give us earlier alert via notification bots, or emails when there is an issue that affects many customers.

    You should keep a certain level of QOS and being accountable for the technical issues of your technology partners in order to avoid them.

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add Swiss server location with Exoscale

    It would be great to have swiss serverlocation with exoscale.ch

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
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