Service Improvement

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  1. Update Linode Servers to the Newest Specs.

    The current Cloudways tiers for Linenode are 1 generation behind. These should be updated to the newest available offerings (updated on May 17, 2018). This includes increasing the highest available tiers.

    Cloudways Current Tier Sample:
    2 Core / 4GB RAM / 48GB SSD
    20 Core / 80GB RAM / 1536 SSD (MAX Tier)

    Linode Current Tier Sample:
    2 Core / 4GB RAM / 80GB SSD
    32 Core / 192GB RAM / 3840 SSD (MAX Tier)

    5 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Vultr 512MB RAM Server Option

    I have seen other ideas asking for the price of Vultr servers to be reduced, but I am NOT suggesting that, the prices are fair given these servers are managed. What I'm asking is could Cloudways add the lowest level Vultr server option (1vCPU/512MB RAM/500GB space) as an option?

    This would be very useful for staging servers or when you need to clone server to test something out. With Vultr this costs $2.50/mth so with the Cloudways markup it would be about $5.50/mth (220%) and that would be great for a staging server.

    Thank you for your consideration.

    11 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  3. Include the new Google Hamina, Finland (europe-north1) datacenter.

    Please include the new Google Hamina, Finland (europe-north1) datacenter.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  4. Offer ssdnodes Hosting Option

    It seems like ssdnodes.com have the cheapest highest resources options out there for cloud hosting providers.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Provide status information about all your cloud provider and send alert in notification bot

    The only way to check the status of the infrastructure is to check status.cloudways.com but if anything happens in the side of any service provider (ex: Kyup) then we don't get any information.

    I would prefer that you give us earlier alert via notification bots, or emails when there is an issue that affects many customers.

    You should keep a certain level of QOS and being accountable for the technical issues of your technology partners in order to avoid them.

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Swiss server location with Exoscale

    It would be great to have swiss serverlocation with exoscale.ch

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  9. Sells only servers with IP that do not have old DNS records pointing to

    Cloudways should require from infrastructure providers that only servers with IP are assigned to cw customers, without orphaned DNS-records pointing to.

    We had unbelievable efforts to get the DoubleContent entries out of the web from old DNS-records stored/cached in Cloudflare-system from old/former IP-holder. Without possibilities to change/delete the foreign records it's a disaster!

    Would be very important to check automatic for NO orphaned DNS-records from old user/domain (from Cloudways or the Infrastructure Providers).

    Otherwise there will be a lot of unnecessary and very time-consuming work steps for Cloudways clients!

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  11. add as cloud provider for docker

    Add as Cloud provider to create docker nodes.

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Alibaba Cloud (Alihun)

    They are great and have Anti DDOS and WAF included on packages.

    5 votes
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    3 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add more locations

    Please offer all the locations, and not just a select group, for each of your providers. For example, I -- and my customers -- are in Texas, so the Vultr datacenter in Dallas would make a great deal of sense; but you don't offer it. Similar limitations exist for your other providers. If they have a location, please offer it, too.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Vultr DNS Integration

    Vultr has a free DNS service for all of their customers. It would be awesome if Cloudways could integrate this somehow.

    I did reach out to Vultr support to see if I had access since I had a Vultr server but it was through Cloudways. I figured I wouldn't but it doesn't hurt to get more information. This was the response.

    -- Vultr.com Support Team --
    "If you signed up through Cloudways, you would not be able to have access to Vultr DNS since it requires a direct account with us I'm afraid, unless Cloudways adds Vultr DNS Integration in…

    8 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Singapore datacenter for Vultr

    https://www.vultr.com/locations/ SG datacenter is available. Please consider support this too. Thanks.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add contabo.com VPS plan options to your supported hosting providers list.

    Add VPS package options from contabo.com to your supported hosting providers list.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  17. Google Cloud Platform adds two new regions (Oregon, Japan)

    Google Cloud Platform adds two new regions, 10 more to come
    https://cloudplatform.googleblog.com/2016/03/announcing-two-new-Cloud-Platform-Regions-and-10-more-to-come_22.html

    Will add two new regions to Cloudways? thanks.

    Regards,
    Pseric

    6 votes
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  18. Southern California Data Centers

    Vultr offers an LA based data-center, but you can only choose the first tier hosting plan because they don't have the resources in their LA datacenter.

    Please offer more southern california datacenter options.

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  19. Dedicated servers

    Solutions in the "cloud" is simple, flexible and user-friendly when it comes to quickly change the infrastructure. For us that is slightly more advanced users, and sees the need for dedicated servers for our applications have several advantages to having it on dedicated servers.

    I am aware that it is significantly more advance and would cost a small fortune, but it is also considerably cheaper than large configurations in the "cloud" for us who have these needs.

    The market for dedicated servers is huge, there are both managed and unmanaged servers out there you can pick and choose from. I…

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  20. Dediserve

    Any plans to offer your product on the systems of didiserve?

    https://www.dediserve.com/

    4 votes
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