Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Monthly bandwidth on per app basis

    It would be great to see what app consumes most of the bandwidth.

    21 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add tmux to terminal

    Would be nice to have a tmux sessions to use one connection to a server. This will become more popular when you add the load balancing some of infrastructures may hide child nodes from internet, but use the internal network instead

    5 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Restrict an SFTP logins to a specfic folder

    Need to have the ability to setup restrict an SFTP logins to a specific folder inside a website. For example, domain.com/orders/xmlfiles/. And if there is a way to restict that login to a specfic IP address that would be awesome.

    51 votes
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    23 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add elastic email log in console

    I really like how easy it is to use elastic email in Cloudways. However, there is no way to find out if emails were sent/delivered. We have to chat with support to check if an email was sent.

    It would be nice to have an interface in console to view sent email logs.

    22 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Hide server details from Team Members with limited application access

    When I give limited access to team members the first console screen after they login it shows the server details - server type, disk, etc.

    I want to give application access to my clients but I don't want them seeing the level of server I have them on. It would be better to either not show the server details or go straight into the application dashboard.

    29 votes
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    6 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    The new console (already in private beta for some 500 customers and to be in public beta from next week) already includes this (no server access option) along many more fine grained privileges that will be possible to set.

    We are not going to implement it on old console as it should be out of the way in short time.

    Cloudways Team

  6. Slow queries: add an option to enable logs for slow queries

    with the option to choose to log in DB or in Files

    7 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Auto-Cleaning Option for Logs (Error & Access)

    On top of not being able to delete logs ourselves (which should be made possible - as suggested by other feature request), it would be massively useful if there was an option to set a timer for logs (both error & access) to be auto-cleaned.

    Even if we can control the error logs to a degree (by fixing the application errors), we can't fully control access logs which is a problem because it literally means that the disk space for app is constantly growing - and if you don't pay attention it could take your site down due to full…

    11 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Force git pull deploys

    Be able to force a git pull deploy. When you try to deploy a significant change in the app code you get merge errors, that could be avoided if the pulls were forced.

    6 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Improved mysql manager with search and replace functionality

    The current administrator is fast and lightweight but it needs a little more functionality. For example it would be nice to have a "search" option within a table and once you get the result set to have the option to modify, delete, etc. Currently if you want to modify the record 10.000 in a table you have to display up to that record and then you get the option to modify it. If you do a query to list only your record 10.000 there is no option to modify it. Yes, it can all be done with queries... but that…

    38 votes
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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Backup single applications

    Actually, we can take SERVER backups but we can RESTORE single applications. This is good but it would be great if we could also take a backup of a single application.

    Consider this : we'll deploy an upgrade but before we want to made a backup that we can restore just after deployment if anything goes wrong.

    - Actually, we need to take a full server backup, which takes several minutes ;
    - I f we could made a backup of this single app, it would take 90% less time.

    This could be placed at the same level than RESTORE…

    190 votes
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    10 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add dashboard for applications

    We have a console for Servers, where we can list all of our servers, enter each one and see the list of Applications on that server (by hitting application management and then viewing the drop-down list)

    I'd like a console for viewing all applications, independent of server, so we could find a specific site without having to trudge through each server screen.

    It'd simply act as a list of shortcuts directly into the Application Management screen for each.

    At the end of the day, we only care about our Applications, that we need servers to host them is incidental, ideally…

    13 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Brian, this will be already in the new console to be launched (beta) sometime in December. You will be able to sort console by servers, application (independent of server) and even create projects that will be just groups of servers and apps.

    The new console (that you should have received an screenshot already in the new permissions newsletter) will be a huge step forward for our platform.

    You will need to be patient for a while more.

    Cloudways Team

  12. 7 votes
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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Client specific billing for apps or servers

    Could you guys add in a client billing feature like they have at https://wpoven.com/?
    You can enter clients attached to applications and bill them monthly through the site control panel. It would be the cherry on top for Cloudways.

    23 votes
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    5 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Password protecting apps from console (via htpasswd)

    I want to get this option in console to password protect my apps which can be done via creating htpasswd on the server. Will reduce the hassle :)

    11 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. 168 votes
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    31 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. More Integrations..

    I'd like to see add-ons/integrations for services like:
    - Segment.io
    - CloudFlare
    - New Relic
    - Pingdom/StatusCake

    81 votes
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    5 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add Full URL path to files to Application Management tab

    This is the part of the file path that precedes your document root (eg /home/<your-id>.cloudwaysapps.com/<your-user>/public_html/public_html/). This is relatively easy to find but simply posting it as part of the application information would save needless steps.

    8 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. 158 votes
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    34 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make the piwik stats system part of your app installs

    Piwik is an open source selfhosted stat system and alternative to google analytics.

    Making it simple to install and setup with high performance defaults would add a great feature to your click&go platform.

    http://piwik.org/

    18 votes
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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option to select data center

    It will be great if you can provide an option to select a data center. like, DO provides 3 data centers in NY. if the user wants to create a server if Digital Ocean ' NY-C1'. There is an option for the region only NY.

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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