Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Add LOCALE settings to PHP configuration

    It would be useful to be able to set the LOCALE setting for php.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Click & Go Application Credentials visible for Master User

    We were used to have all credentials in that spot, could be a good idea set them to be viewed for master access, inserting the “Master user” as the first member of the team?

    Why i need to add a new member (that is a copy of myself account) with another email, plus I want all my work email on the one you have already to contact me

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Graziano, you have the master credentials at the server tab level cause they give access to all apps in that server. You don’t need to create another account for yourself. Master credentials have SSH and SFTP access to all apps already.

    Let me know if I am missing something.

    Cloudways Team

  3. Support for creating CSR for multiple domains (SAN)

    Your platform supports SAN and Wildcard SSL certs but the CSR creator under Application Management does not support multiple domains and it gives error "Enter Domain name in correct format" when I typed in my domains under it. Seems like it supports one domain only so it should be updated.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Be able to name backups

    It is good to be able to name backups like wpengine hosting does. here in cloudways backups are named by creation date but I think it is good to name backups manually.

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Xcache

    there is no option for Xcache instead of APC Cache, can you please include it

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fine grain team member permissions

    Please add permissions/restrictions for:

    Purchasing additional services
    Scaling the server
    Changing packages
    Managing Addons

    10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fix the ClicknGo functions that don't work in Firefox

    There's no way Cloudways should have functionality in the ClicknGo console that fails outright when using Firefox. (Specifically referring to clicktocopy buttons). At this point in time, cross-browser functionality should be a given, especially for admin pages.

    Either implement the extra functionality in a way that is compatible with all major browsers, create an automatic fallback solution for no-supported browsers, or at the very least, put a notation on each non-compatible function marking the browsers with which it will not work. As it is now, it's a major frustration that makes Cloudways look amateurish when the reason for the failure…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Paul can you list any other functionality that is not working with Firebox (besides clicktocopy) and the version of Firefox you are using and in which OS?. This will help.

    We do try to test console functionality in all browsers/OS combinations, but we may have missed some.

    Cloudways Team

  8. COLOR BLINDNESS

    A lot of people are red/green color blind. Its nearly impossible for me to distinguish that round red/green DOT that represents a server's health status. Maybe change the icon itself to something more descriptive (Server Online, Server Offline, etc.), or put a mouse-over description.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Wish a clone/backup button on the right site of Click&Go sql manager, just to easy clone or backup database

    Wish a clone/backup button on the right site of Click&Go sql manager, just to easy clone or backup database

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Use Zeroclipboard instead of flash for the "click-to-copy" functionality

    just a request - on the application dashboard, you have all the usernames and passwords for various things (DB, Admin, SFTP, SSH). All of these use flash - it is very hard to use this on Linux machines. Please use what Github uses - Zeroclipboard. See how easily you can copy paste the "SSH Clone URL" on the right side of github: https://github.com/z…om/zeroclipboard/zeroclipboard . it will be massively useful for people like me

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Clone from one server to another multiple times (change user on clone)

    When you clone an app from one server to another, it keeps the same Unix/Linux user and MySQL database name, user and password. Thus, if you clone an app from one server to another, you can't repeat the process later, unless you delete the 1st clone.

    We like to start with a base WP template app and another for WooCommerce. Then each time we start a new project we clone one of those templates to the server it's going to run on. Unfortunately after we do it from the server where the template resides to a new server, one time,…

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    The logic behind keeping same creds is that many people use this feature to create test/dev environments, so it is convenient for them to have it like this.

    In any case, for the flow you mention, you could clone a template from server A to server B. Then on server B, keep the first copy of the app as a template and clone it (on the same server) as many times as needed. Cloning on the same server changes all credentials, so this should work for you?.

    Cloudways Team

  12. Better app submission

    The process should be:

    1 - Type of the app (Wordpress, Prestashop...)
    2 - Name of the app (My Application)
    3 - Primary Domain (myappdomain.com)
    4 - SSH Key (Yes[] - No[] and if yes "Paste you SSH Key)

    Actually these steps means 3 app restarts and 5 minutes, with all these steps at the app creation time it would take no more than 1mn.

    15 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ability to backup just the database and restore it from the console.

    Ability to backup just the database and restore it from the console.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    You can easily achieve this via the Dump and Import features of the Click&Go Mysql Manager from console. We think that this should be enough for most cases.

    Cloudways Team

  14. Less drag'n'drop sensitivity

    The drag'n'drop sensitivity of the sections in the server and app overview page are very high, making it almost impossible to click the open and close button without triggering a sorting instead. Specially when using a wacom stylus.

    You might want to consider adding som sort of "min. drag distance before sorting" to each section to avoid unintentionally sorting events.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. git deployment in a folder

    Git deployment in Click&Go console start automatically in the document root folder. If my git repository do not contains the document root folder then i can't use the click&go console, without changing my git repository. This is avoided also if i have more repositories in the same document root. I would like the click&go console to have a destination folder to deploy in.

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Database panel - improvements

    I think database panel need really improvements.
    I would like to see in database basic columns as ROWS and SIZE of table.
    Also collation does not work properly even if I can change it on clickngo panel. It does not change collation for existing tables.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. add more options for prestashop installation

    I would like to select what first language prestashop gets installed with.
    At the moment your prestashop installation comes with english and french installed. But when those are not needed they just take space in the database. Even when deleted they leave lots of entries behind...

    So installing with the right language from the beginning would be amazing.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. 13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. 5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
1 2 5 6 7 9 Next →
  • Don't see your idea?

Feedback and Knowledge Base