Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Enable support for Cloudflare Argo Tunnel

    Right now you can't install cloudflared which is required to run Argo Tunnel.
    Enabling Argo activates Argo Smart Routing and Tiered Caching, reducing Internet latency on average by 35% and connection errors by 27%.

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. Adding Tesseract-OCR

    I wish we could install Tesseract-OCR into our server so we can use it.
    https://github.com/tesseract-ocr/tesseract

    Tesseract is an open source OCR supported by google.
    It will help us create more powerfull web application.

    1 vote
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  3. Voice Over Internet

    I am just about to implement a voice over internet service. Would be nice if you provide such an option.

    1 vote
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  4. enable "Spatial Data Types" for MySQL.

    I'm develop website to use "Spatial Data Types" for query on database. Please enable "Spatial Data Types" for MySQL. It's feature on MySQL.
    https://dev.mysql.com/doc/refman/8.0/en/spatial-types.html

    1 vote
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  5. Automate Rackspace Email Creation

    it is not possible to wait HOURS to have a new e-mail box, same time to update/add an alias, this is pretty much dumb in 2018 even on ISP Config is nearly instant.

    3 votes
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  6. DNS Made Easy management

    I suggest you to change SOP and add an ability to manage DNS records.
    We use paid DNS Made Easy and can not manage it ourself and we can not make edits in real time. It's ridiculous.
    If the SOP does not meet the needs of customers - it needs to be changed, otherwise you will lose customers.

    2 votes
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  7. Better overview for rackspace email accounts

    Please consider to expand the overview for your rackspace addon. Now I can see just the list of the email accounts, but not what aliases, forwards and other basic settings for each email account.

    Your Support is so far so great and quick like a charm, but do you really need this extra work like asking each time which aliases is set and which is not working and so on? This a lot work for you, and I have also to manage all this information in an extra sheet too.

    Thank you cloudways for your great Support!

    2 votes
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  8. Ability to add Custom Hostname for each of the servers

    Ability to add Custom Hostname for each of the servers. I love this platform but websites that I host, I don't have access to domains and adding A record is a headache. If there was a way to add a hostname for each server would cut down on changing clients to do changes themselves.

    1 vote
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  9. 1 vote
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  10. Let use PhpMyAdmin as a database manager

    Anas Siddiqui, one of your team, confirms that your database editor is incomplete: «you can delete the table but the column delete is not possible, you delete the rows only» and suggested me to leave a feedback.

    I've already read the answer "We made long ago the decision to use adminer against phpmyadmin. This is not going to change in the short term." but why?

    You did a great tool, all based on making life easy for users, and then you chose to make the deployment of PHPMyAdmin not easy... why?

    5 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add Simple Webmail

    I would like the ability to create lots of email addresses on the fly, similar to the webmail found in the cPanel of much cheaper hosts.

    1 vote
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  12. Come up with FREE Control Panel - VestCP and also keep Roundcube default Email Server

    Come up with FREE Control Panel - VestCP and also keep Roundcube default Email Server

    1 vote
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  13. Monit as New Relic alternative

    New Relic reach EOL but application monitoring is still important. Maybe MONIT daemon should be a good alternative...

    14 votes
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  14. 39 votes
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    5 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  15. Accept custom commands for Supervisord

    Accept custom commands like 'php artisan horizon'

    15 votes
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  16. Elastic Email params and credentials in Server SMTP section

    Getting Elastic Email SMTP params and credential in smtp section of the server interface when Elastic Email is selected.

    At this time, the credential management is messy (need to ask the support)

    2 votes
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  17. Cloudways Rackspace webmail needs to be SSL / HTTPS

    When an email account is setup using Cloudways/Rackspace, the webmail url provided in the login details is non SSL. This causes a problem that the end client now gets security warnings which makes my service look unprofessional.

    When I spoke to support, they suggested a different (secure) url. I suggest at the very least the set up email sent by cloudways with login details has either the generic https rackspace url or to set up the vanity subdomain url to be https as well

    10 votes
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  18. need to istall Railgun

    we will using cloudfare so need to support Railgun

    4 votes
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  19. Maxmind Geo IP Blocking

    Add the ability to block certain countries, etc, using Maxmind geo ip

    2 votes
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  20. add elastic email usage graph to monitoring

    I just had a problem with elastic email and I'n not able to see quota usage, logs, queues or anything. Would be a very nice addition and could offload support at the same time.

    17 votes
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    5 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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