Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. Provide EU location for Rackspace emails

    It would be great if you could specify where the emails servers were located for the Rackspace add on.

    Currently I believe they store all their email accounts in Virginia, but maybe some pressure from one of their big resellers to also provide a location in EU would be beneficial.

    Some organisations would need to have their emails stored within the EU and not on US servers.

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Paul,

    Understand your problem but don’t think we are big enough to put the kind of pressure needed for this. Currently they only offer mailboxes in US and, for what we know, have no plans to support mailboxes in EU.

    In any case, we have raised this already with our Rackspace manager and will add the feature as soon as they have it available.

    Cloudways Team

  3. Provide Windows base servers as well

    If you guys provide windows base servers for hosting sites that will be easy for people who don't have idea about Linux.

    7 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  4. Offer Cloudflare RailGun

    Option for RailGun either as a paid addon or free with your higher packages.

    69 votes
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    15 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add SMTP Addon with modern security standards

    I need to use Google's SMTP I had to go out less security applications. It is a disaster to do it. Also I could not use my email registrar because he has little protection to secure applications and disable them function it is not possible. I chose to use smtp google insecure, just to solve the problem, although I want the future to be solved

    4 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  6. RabbitMQ

    It is a must for some kind of applications in these days.

    8 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add Postfix to Manage Services

    Suggest to add Postfix to Manage Services that allows us to start/stop/purge the Postfix service. The reason for this is one of my sites here got hacked and what the malicious php file does is spam ppl. Since it requires root access to purge the cache, adding this option would be a huge help for me and those facing similar problems.

    5 votes
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  8. 116 votes
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    17 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. Capistrano Deployment

    Would be nice to have this tools http://capistranorb.com/

    2 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support Logstash

    To centralize the logs from our many servers we want to use logstash. This makes it easy to overview all our customers servers and catch errors in time. In order to forward logs to an external service where logstash is running the client server (you) need to install Logstash forwarder. See this tutorial: https://www.digitalocean.com/community/tutorials/how-to-install-elasticsearch-logstash-and-kibana-4-on-ubuntu-14-04#configure-logstash-forwarder

    You would need to add a configuration form to your control panel to set the logstash_server_private_address variable.

    4 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bitnami.com

    Partner with bitnami.com, they have over 100 awesome open source applications, made super easy to deploy, that can complement your hosting services.

    14 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enable long term off site data backups using Amazon Glacier

    Enable the export of long term backups to Amazon Glacier storage, this would also assist customers to store more frequent (hourly +) backups.

    21 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Zoho email provider

    I came to know through RackSpce support that they only allow 250 similar mails/day. Per them if our PHP script utilizes their SMTP to send more than 250 mails even though they are of different content, they will be considered spam. ZohoMail has higher limit and economical for our business need.

    29 votes
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    5 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Amazon SES Adds On

    Great for smtp and more reliable.

    19 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  15. Host sites built in Webflow

    Webflow is the best tool to design websites. However, their hosting is crazy expensive. If Cloudways made it easy for Webflow users to convert their exported Webflow code to Wordpress then host it on Cloudways, Webflow users would jump to Cloudways hosting. At the very least a well-written "How To" document would help.

    So far I have found this tool is useful for converting Webflow to Wordpress:
    https://www.youtube.com/watch?v=kxPU70RXad0
    • https://www.udesly.com/udesly-adapter/

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. Setting change in CloudwaysCDN CORS policy

    I'm using WordPress for all my site and when adding a CDN, I ALWAYS have to contact support to have the CORS policy reset. Google Chrome will show CORS errors in their console and fonts won't load correctly.

    Can we get a checkbox in the CloudwaysCDN area to toggle the CORS policy instead of having to contact support?

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add ClouDNS domain management

    Specifically free DNS zone management, which has an HTTP API available for easier integration. It's really annoying for some ccTLD (like .com.ar) which doesn't offer it by default.

    2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  18. rackspace support directly

    The rackspace "add-on" is very missleading.

    1st. It really isn't an add-on. An add-on suggests that it will be fully integrated in my Cloudways control panel and that I'll be able to manage my email configuration. An add-on in Cloudways sounds like an easier and better option than buying directly with rackspace because all the integration issues with Cloudways would be already solved, but that is not the case, in fact is the opposite. The add on is basically a "form" and everything has to be slowly done manually through tickets.

    2nd. With the add-on we become second class rackspace…

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add ClouDNS domain management

    Specifically free DNS zone management, which has an HTTP API available for easier integration. It's really annoying for some ccTLD (like .com.ar) which doesn't offer it by default.

    1 vote
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  20. 1 vote
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