Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add ClouDNS domain management

    Specifically free DNS zone management, which has an HTTP API available for easier integration. It's really annoying for some ccTLD (like .com.ar) which doesn't offer it by default.

    1 vote
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  2. 1 vote
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  3. need to istall Railgun

    we will using cloudfare so need to support Railgun

    3 votes
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  4. Please offer CloudwaysCDN Analytics

    Please offer Cloudwayscdn analytics

    2 votes
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  5. Add new service VPN connection on Cloudways

    Add an new service VPN connection on Cloudways

    1 vote
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  6. phil server. thanks

    For better performance

    1 vote
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  7. DNS Made Easy - failover records

    I am pleased to see that Cloudways offer a "DNS Made Easy" add-on.

    However, unfortunately it doesn't include the DNS Failover feature (https://dnsmadeeasy.com/services/dnsfailover/) which is a real shame as that would be an incredibly useful feature.

    Cloudways Support clarified that the features provided by the add-on are equivalent to the "Small Business" option that DNS Made Easy offer directly (https://dnsmadeeasy.com/pricing/) rather than the "Business" option.

    Please could you consider making the DNS Failover feature available.

    5 votes
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  8. Please install phpredis extension so that we can leverage the high performance of redis without using predis

    Please install phpredis extension so that we can leverage the high performance of redis without using predis
    https://github.com/phpredis/phpredis#installation

    2 votes
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  9. 1 vote
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  10. Install php-trader library

    php trader is a powerful library for financial calculations.

    2 votes
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  11. Allow to add additional IP address

    Here is the idea, let say I have 2 websites that have different location of target visitors, for e.g: Website A is intended for visitors from South East Asia, and Website B intended for visitors from Central America, as you know there are timezone different approx 12 hours..

    Note: Both websites has a quite huge visitors >5,000/day. And let say I have server DO with 2 GB RAM already that cost $34/month. Rather than buy another server 2 GB RAM, I would prefer to buy additional IP address that might cost me $2/month. and I would not bother with the…

    17 votes
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  12. 2 votes
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  13. 2 votes
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  14. Have a setting to include a timeout option on Supervisord or not

    Laravel's queue:work don't have --timeout option, so it will be good if we can choose to exclude the timeout field on Supervisord setting.

    2 votes
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  15. 3 votes
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  16. Increase the password limit of the SendGrid (and other) SMTP providers

    We make use of the SendGrid API, which in this case, would use an API username and the actual key as the password. The API Key is just short of 70 characters, while the Cloudways password limit is 60 characters.

    Can you increase the password limit for SMTP from 60 characters to 70?

    Thank you!

    5 votes
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  17. Include emacs editor by default

    Please include emacs editor by default like vim and nano.
    For People like me who are used to emacs, it's very difficult and time consuming to work on vim nano

    2 votes
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  18. Enable snapshots for DigitalOcean servers

    DigitalOcean has the ability to take snapshots of a droplet built into their service. However the snapshots add-on is not currently available in Cloudways.

    I huge benefit of DigitalOcean is being able to take snapshots and restore a server quickly. Backups take a long time to restore - while snapshots are much faster.

    2 votes
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  19. Direct Access to DNS Integration

    Having direct access to the DNS add-on would have made things a lot easier. There are many different DNS setups that make it difficult to know exactly what is needed to add and or remove things. And via ticketing​ service makes it really difficult and confusing.

    10 votes
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  20. Allow Agency Like Functionality - Client Pay

    Hi,

    I really like how pantheon allows you to send clients a link to pay for their server directly from your agency account. If you all could add this functionality that would be amazing. That way we could manage all our clients accounts/servers under one interface. It would also be really great to have a sandbox account with aws or something for dev sites with a free tier or something like that to put website templates in their and use while building out the site. Thank you!

    1 vote
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