Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Increase the password limit of the SendGrid (and other) SMTP providers

    We make use of the SendGrid API, which in this case, would use an API username and the actual key as the password. The API Key is just short of 70 characters, while the Cloudways password limit is 60 characters.

    Can you increase the password limit for SMTP from 60 characters to 70?

    Thank you!

    5 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. Include emacs editor by default

    Please include emacs editor by default like vim and nano.
    For People like me who are used to emacs, it's very difficult and time consuming to work on vim nano

    2 votes
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  3. Enable snapshots for DigitalOcean servers

    DigitalOcean has the ability to take snapshots of a droplet built into their service. However the snapshots add-on is not currently available in Cloudways.

    I huge benefit of DigitalOcean is being able to take snapshots and restore a server quickly. Backups take a long time to restore - while snapshots are much faster.

    2 votes
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  4. Direct Access to DNS Integration

    Having direct access to the DNS add-on would have made things a lot easier. There are many different DNS setups that make it difficult to know exactly what is needed to add and or remove things. And via ticketing​ service makes it really difficult and confusing.

    10 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. sftp access by code

    installing/enabling SSH2 PECL extension

    1 vote
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  6. DTAP : Development, Testing, Acceptance and Production

    It will be very nice when whe have a OTAP street so we can Develop, Testing, aceptance and production in 1, 2, 3, 4 steps to go live and go back.

    something like: http://www.saisystems.com/sites/all/themes/avisione/images/testingGraphic2.png

    1 vote
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  7. PHPmyAdmin stack should work for every application in Server

    As there is tutorial to install PHPmyadmin on separate stack but it does not work witl all applications on that server. Therefore we have to install separate PHPmyadmin for every Application on that server.
    It should be introduced to work as proper Addon and works with all applications in that server.

    3 votes
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  8. SMTP Add on

    How about a "Test" button on the SMTP Add on, after typing in all the configuration information? It will make debugging easier, as you don't have to test through the application..

    11 votes
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  9. 1 vote
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  10. add Taiga.io as an available package

    Taiga.io is one of the most popular agile team productivity app. There is a self hosted version. Would be nice if we have this in cloudways as an option to install on a server

    1 vote
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  11. ElasticEmail Log Access

    Elasticemail is a useful add-on. It would be very useful to be able to access email logs particularly for larger list emails. Currently one has to ask your team for the logs.

    2 votes
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  12. Add elastic email quota warning in Cloudways Bot

    The only way to check email quota in Cloudways is to check with live support which is really time consuming. It would be nice to have alerts through Cloudways Bot.

    8 votes
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  13. Hi, We have some requirements to fill PDF form by php , therefore we need to install pdftk(or any other similar tools) in the platform deplo

    Hi, We have some requirements to fill PDF form by php , therefore we need to install pdftk(or any other similar tools) in the platform deployments/server by default , could you please install for us ?

    1 vote
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  14. A Package for DevOps

    I am currently in the process of moving my sites from cPanel based hosting env. to Vultr, DO, and Linode.

    I think everything you guys offer at CW is pretty great, except you folks do not provide us with root access. That's a bummer!

    I think you folks should create a new package for DevOps or just for developers who are interested in having the root access. This package will offer everything your platform offers, the custom panel, staging area, security management and stuff but it would also provide root access.

    Devs would know what they are doing. You'll be…

    4 votes
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  15. install server applications from repositories

    The whole root thing drives me crazy - but i hear your reasoning. Need root to install various packages. why not let users install packages from set list of repositories ? you can always block certain ones.

    6 votes
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  16. Is it possible to set hostname default to clients domain?

    Hi,

    I am the developer of WHMCS Digitalocean reseller module and WHMCS Serverpilot reseller module. I am interested in your service and found you are now providing API's to manage your service. So it peaks my interest to develop a module for whmcs similar to my previous modules.

    Before that, i have some questions to get answers?

    1. Is it possible to set hostname default to clients domain name or something else instead of app-xxxxx.cloudwaysapps.com? So that it makes the module some what white labeled.

    2. is it possible to get developer account/server to test my module in live?

    3.…

    1 vote
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  17. elasticmail limit alert

    Send an email warning the consumption of elasticmails before it is reached

    3 votes
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  18. Add OAuth or Auth0 functionality and support...

    Add OAuth or Auth0 functionality and support making is much easier to implement payment gateways such as Dwolla.

    2 votes
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  19. Provide EU location for Rackspace emails

    It would be great if you could specify where the emails servers were located for the Rackspace add on.

    Currently I believe they store all their email accounts in Virginia, but maybe some pressure from one of their big resellers to also provide a location in EU would be beneficial.

    Some organisations would need to have their emails stored within the EU and not on US servers.

    2 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Paul,

    Understand your problem but don’t think we are big enough to put the kind of pressure needed for this. Currently they only offer mailboxes in US and, for what we know, have no plans to support mailboxes in EU.

    In any case, we have raised this already with our Rackspace manager and will add the feature as soon as they have it available.

    Cloudways Team

  20. RabbitMQ

    It is a must for some kind of applications in these days.

    7 votes
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