Service Improvement
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Regarding Rackspace Email
Just a suggestion for your marketing strategy and pricing team.
Rackspace provides a solid service including fast phone support and other benefits. While Cloudways (as a reseller) is not providing the same level of service as does Rackspace for their normal level of service and features yet charges and equal sum $2/email address.
This in actuality - as far as I can see at the moment - is a negative benefit for a Cloudways client.
Maybe the benefit of Cloudways Rackspace would be that it is a cost savings - Maybe providing something different - not less than - for…4 votesWe are going to move the Rackspace Email add-on to $1/mailbox from December (so at cost).
We don’t want email to be a hurdle for people who want to come on-board.
Cloudways Team
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