Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 20 votes
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      2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    • Push and Pull Individual Tables and Folders between staging and live environment

      Hello team, pushing and pulling individual tables and folders between staging and the live environment is better compared to transferring the entire database or files. Because in Woocommerce, pushing the database might lead to loss of orders made in between.

      8 votes
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        1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
      • You must Add reset permissions to application level via UX

        Most times your support does any work on my behalf the permissions get messed up and then have to recontact support to set permissions to application level. This is an extremely frustrating restriction on the user and is making me consider to switch hosts. I really suggest you add a self serve option to the UX sooner rather than later.

        1 vote
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          1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
        • 2 votes
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            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
          • Database settings available as environment variables

            It would make site configuration much simpler if the configuration for an application's database host, user and password could be retrieved from the application's environment rather than having to cut'n'paste and hard-code them into configuration files in the document root.

            3 votes
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              0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
            • Can you publish blog on how to Install Bagisto on Cloudways?

              Our customers who are using Cloudways are facing some issue while Installing Bagisto and we don't have your server to check. Can you please publish a blog on that so we can share the link on our social channel and also provide us to our customers too?

              1 vote
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                1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
              • Auto Scaling WordPress

                We need to implement Auto-Scaling WordPress applications quite often which can auto-scale depending on traffic load.

                1 vote
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                  0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow underscores and hyphens in Webroot value

                  The regex pattern for the Webroot value currently doesn't allow hyphens or underscores which are valid for directories.

                  If you're running a repository structure that has public_html for instance for site files, you'll not be able to set this as your Webroot even though it's the most logical folder name when using something like Vagrant locally.

                  2 votes
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                    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                  • Application setup for Magento 2.3

                    Hi! my suggestions is to include Magento 2.3 in the application install!

                    3 votes
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                      0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 click mautic installation with cron jobs

                      Please add application mautic as it is getting very popularity these days. In cpanel we can install in 1 click.

                      but there are lots of work to install mautic on cloudway server.

                      And more work to set cron jobs.

                      Please add 1 click install mautic with cron job setting.

                      thanks

                      1 vote
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                        0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                      • increase the free trial time to more than 3 days.

                        Can you please increase the free trial time so the buyer can test his environment before purchasing?

                        thank you.

                        1 vote
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                          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                        • Specifying the application root folder name upon installation

                          It would be great to specify the name of the root folder upon installation of a new application.

                          Renaming the folder after the installation can be easily missed and creates a clone of the original folder with the application instead of just renaming it.

                          Thank you.

                          1 vote
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                            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                          • Change 'Restore Application Now' button to 'Continue' or something similar

                            In application settings under Restore, there is a 'Restore Application Now' button, which makes me anxious every time I am about to press it.

                            I am afraid that you are going to immediately restore a selected backup without further questions/options. The word Now is the most confusing.

                            Could we change it to Continue or something indicating that there are going to be some other options and to improve UX?

                            Thank you.

                            1 vote
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                              0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                            • I am going to give a particular database link to a third party for accessing.

                              Hello Team,
                              I will suggest the One idea.
                              I am going to give a particular database link to a third party for accessing....Is there any option in a server for accessing a particular application's database alone???

                              1 vote
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                                0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                              • Serving adaptive optimised images from the CDN to the users respective device

                                A plugin/feature to serve up optimised image sizes to a viewers respective device, but served from the CDN like 'ShortPixel Adaptive Images' plugin is experimenting with.

                                1 vote
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                                  0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                • Elastic Email sending logs automatically & longer date range

                                  Please add possibility to download the log-file directly manually or send it automatically.

                                  and with longer range backwards.

                                  to ask CWs customer service to send the logfile is so uncomfortable.
                                  also twice monthly, cause logfiles are max. 30days backwards downloadable.

                                  1 vote
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                                    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I would like you to provide Microsoft Sql Server as Database Server

                                    I would like you to provide Microsoft Sql Server as Database Server

                                    1 vote
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                                      0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Reset File Permissions For ALL Applications On A Server

                                      Would love to see an option to reset file permissions for ALL applications on a server at once. Instead of having to manually go into each application and reset them. There needs to be some option on the server to reset all application file permissions at once. Thanks!

                                      1 vote
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                                        0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Label / Tag application

                                        Applications can be split into projects, but it would be great to be able to put a tag or label on each application.
                                        This can be especially useful when working as a team, or you need to mark something like "need update" or "review" or even "Clone / Testing only".

                                        1 vote
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                                          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Managed Diaspora Hosting

                                          Managed Diaspora hosting, so we ca host our own social data and finally leave Facebook. Please add it as an app. Thanks!

                                          https://wiki.diasporafoundation.org/Installation

                                          https://wiki.diasporafoundation.org/Choosing_a_pod

                                          Basically pod hosting.

                                          1 vote
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                                            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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