Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Laravel Hosting Needs update from 5.3 to 5.4 .Please do it ASAP

    Laravel has released it new version (5.4) . As a leading laravel hosting player cloudways need to update it as quick as possible

    3 votes
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      0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
    • Hosting email addresses

      Every hosting provider I have used allowed me to create as many email addresses as I wanted without an extra cost.

      At the moment, I need to pay for two servers because on your server I need to pay monthly for each email account. I have one server with you (I host my websites on it), and the other with another company (I host on it the email addresses for these sites.

      Could you make my and other life easier by adding an option in the app console for creating and hosting email accounts?

      37 votes
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        10 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

        As other users pointed, we have partnered with Rackspace to offer mailboxes at a very discounted rate (best pricing for very reliable Rackspace Email mailboxes that you will find anywhere).

        More information here:
        https://www.cloudways.com/en/addon/rackspace-email-hosting.php

        We don’t have plans to support deploying mailboxes on our servers as we see email as a completely different service than web hosting, that is what we are trying to be very good at.

        Cloudways Team

      • Inclusion of php7.0-zip module

        Would it be possible to have the php7.0-zip module installed by default when installing Wordpress or PHP Stack Applications? Some WP plugnis and other PHP testing variables require this option.

        1 vote
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          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

          This extension should be available by default with PHP7.0.
          Would it be possible for you to raise support ticket with server IP in question so that we can take a look why it is not there.

          Regards,
          Team Cloudways

        • Give MySQL Workbench access without having to give master credentials

          I would like being able to give someone access to a single database throw MySQL Workbench without having to send him the master credentials that could be used to access all the server files throw SFTP.

          1 vote
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            1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
          • Fix Cronjobs for laravel.

            The only way to publish a Cronjob for laravel is through assistance. I wish u fix it.

            4 votes
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              4 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

              If what you want is to run Laravel Artisan commands such as:

              > php artisan schedule:run
              > php artisan route:clear

              You can do so from the advanced cron editor, so long as you run the command from inside the public_html directory where artisan is found. For example, we have tested with:

              > * * * * * cd public_html && php artisan route:clear > /tmp/artisan.log

              And it works fine.

              Let us know if this fixes your needs.

              Cloudways Team

            • Old version of composer

              Pls update composer (sudo composer self-update)

              4 votes
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                2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →

                Composer is now auto-updated on deployment (so new servers get latest version) and recurring updates happening bi-weekly automatically.

                Cloudways Team

              • White-label application URL

                To me not having a white-label Cloudways application is absolutely of no concern. The only concern I have (because I offer clients managed Wordpress hosting) is the fact that the application-url is not white-label. If only I could have my brand name in stead of Cloudways I am done.

                0 votes
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                  completed  ·  2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                • Add OpenCart as a supported application

                  Hi, i think the OpenCart will be an nice app to add, many poeple prefer the OC instead the PrestaShop. Thanks.

                  36 votes
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                    11 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      completed  ·  1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                    • 7 votes
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                        completed  ·  1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                      • 4 votes
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                          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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