Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Disk Usage Tool & File Manager

    I suggest a Server Settings Panel for Disk Usage (cPanel-like is ok):

    - Mini Expandable Directory Tree with Disk Usage per Directory;
    - User can select to order by Disk Usage Ascending or Descending;

    I also suggest a (also cPanel-like) File Manager:

    - User can navigate inside the Server from the Platform;
    - User can upload/download files and directories to Server;
    - User can zip/unzip directly from the File Manager, and delete.

    11 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

    • Can we please please get a wild card SSL certificate on the cloudwaysapps.com domain

      I am constantly deploying dev environments for development/plugin updates. Many of the WP/Woo plugins need an ssl cert to work properly.

      The .cloudwaysapps.com domain that these are deployed on does not have a wildcard ssl certificate meaning our dev environments have plugin conflicts. Wildcard SSL certs are available for less than US$50 per year. I am more than happy to pay for it.

      If this could be put in place as soon as possible it would be hugely appreciated. You can invoice me for the cost no worries.

      8 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

      • Being able to adjust MaxRequestWorkers MaxConnectionsPerChild config

        It would be great to to adjust MaxRequestWorkers MaxConnectionsPerChild in the control panel rather than have to ask cloudways support. When using PHP-FPM (which is now the standard with cloudways hosting) adjusting these settings to your own needs is really beneficial and prevents memory outages/site down time.

        5 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

        • Seperate funding for each server

          We are a creative agency that creates websites for our clients. We would like to have all our client servers under one roof, our account. As we receive yearly payment of hosting fees in advance, we would like to charge each server with its own funding amount.

          11 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

          • Add an outgoing email address to the SMTP admin

            It should be possible to add a default From address for outgoing emails in the server SMTP admin section. Currently they send as [app id]@[server id].cloudwaysapps.com, which can cause emails to bounce due to validation failure.

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

            • Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself

              Please provide Custom OS installation of Linux all versions or Provide iKVM Access so customer can install any required OS himself

              1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

              • Set permissions in private_html

                Apparently, in a standard php setup, I can only set permissions in the public_html folder, but not in the private_html folder, even not with the permission reset button in the cp. This makes it impossible to place my cms system above public_html. So please give us chmod possibility in private_html

                1 vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                • rdiff-backup install on servers and allow access

                  https://www.nongnu.org/rdiff-backup/

                  rdiff-backup is the cousin to duplicity. However the difference is that you don't have to do regular full backups. The full is always the latest backup.

                  This is much better for mirroring and creating local backups.

                  1 vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                  • enable us to specify how many backups per app we keep

                    i'd like the ability to specify how many backups to save per app, to give me more power over managing my available server space.

                    2 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                    • email notification when backup is completed

                      Add the possibility to send an email notification when backup is completed successfully

                      1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                      • 1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                        • different IP for the the different website on the same server

                          It would be really great for SEO if you would provide the possibility to have different IP for the the different website on the same server

                          3 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                          • Cloudways should support mysql Trigger. many developers use trigger

                            Cloudways should support mysql Trigger. many developers use trigger

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                            • 1 vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                              • allow install icecast on server

                                allow install server for radio streaming icecast with
                                sudo apt-get install icecast2 ices2 vorbis-tools

                                1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                • Add the ability to label Backups and flag them to be permanent

                                  Hi, I see there's suggestion for able to label backups and it's not been implemented yet so I'd like to add another vote for being able to do this.

                                  Also, it would be great to be able to go intot he automated backup history, and flag any one of them as "Permanent" so they don't get deleted.

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                  • Support MySQL 5.7.5+! currently you only support up to MySQL 5.6.

                                    some needed things above 5.7.5 mySQL would be nice. Thanks!

                                    10 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                    • FTP with a specific folder

                                      Hello, it is possible implement in server setting, different user of FTP with a specific folder?

                                      Thank you very much

                                      11 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                      • Need to fix display issue using Breeze with VR Calendar Plugin

                                        VR Calendar Plugin

                                        Version 2.7.2 | By Innate Images, LLC

                                        when this plugin is activated, the Breeze settings page goes blank but breeze does appear to be working.

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                        • Add v8js to all php servers as SSR is essencial

                                          Add v8js to all php servers as SSR is essencial

                                          1 vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                          ← Previous 1 3 4 5
                                          • Don't see your idea?

                                          Feedback and Knowledge Base