Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. own nameserver

    i would like to have own nameserver like
    ns1.owndomain.com
    ns2.owndomain.com

    so when public search which proivder we are using, its show owndomain.com instead of cloudaysnameserver.com

    2 votes
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  2. Add rewriting support for static files

    Currently any rewrite rules setup in .htaccess are only applied if a static file doesn't exist at that URL. It makes it impossible to implement host and HTTPS redirection on static files. Either make it possible for .htaccess rewrites to work on static files, or add the ability to configure nginx rewrites as well.

    4 votes
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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Place restrictions of the transport of data from cloudways Staging to Live

    Hi

    As per the above title. I would like to restrict the transport of data from cloudways staging to live.

    Primarily this is to prevent any accidental data deletion. I.E updating a woocommerce store

    As a safety precaution I would like to prevent data to only go in one direction Live -> Staging

    1 vote
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  4. Option to re-create database

    There should be an option to re-create an entire database. So instead of dropping all tables, we should be able to mysql DROP TABLENAME and mysql CREATE TABLENAME. I ran into a major mysql bug and my database was corrupt, even when I dropped all tables. I do not want to change the name of the database, just be able to re-create the database from scratch.

    1 vote
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  5. Varnish exclude PHP Sessions

    Hi Cloudways,

    You already offer pages and cookie exclusions from Varnish settings. But you should also consider PHP Sessions for this exclusion.

    We often add a get parameter in our Google Ads, and when visitors go to our website, we would like to store this parameter in a PHP Session and post it on a form when they get in touch.

    Now we need to turn of Varnish completely.

    1 vote
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  6. Exclude certain tables from the search/replace script when cloning

    I've just cloned a site and the script has updated the client email addresses in the database from <user>@domain.com to <user>@www.domain.com, which caused all of the clients users to fail login.

    I'm sure it would be quite simple to exclude the user tables from this script.

    1 vote
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  7. We Suffering with DO dont have the feature of Auto Scaling

    Im using DO on my Website and now im suffering with down feature when my traffic hike. what will i do that DO not supporting auto scaling feature on CLoudways.

    2 votes
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  8. New Email Adress on New application.

    New Email Address option should be there whenever install new application. I hate whenever I install new application it installed on the primary email address. Kindly, provide extra admin user email.

    3 votes
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  9. Add "auto_prepend_file" to enable WordPress WAF (Web Application Firewall) plugins

    Add "autoprependfile" to enable WordPress WAF plugins such as Wordfence, Ninja Firewall, iThemes Security etc.

    It would be ideal to have this option at the app level (under application settings) in order to configure a different WAF per installed app, but if that's not possible for now it's ok to have it at the server level (under server settings).

    3 votes
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  10. Disable Vanish by default.

    It never works out of the box and always causes errors on anything but the simplest sites.

    I always have to disable it on most sites whilst uploading, file scanning etc.

    1 vote
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  11. Seperate funding for each server

    We are a creative agency that creates websites for our clients. We would like to have all our client servers under one roof, our account. As we receive yearly payment of hosting fees in advance, we would like to charge each server with its own funding amount.

    15 votes
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    4 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Reseller Hosting

    Please Add resale services

    236 votes
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    23 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add the ability to label Backups and flag them to be permanent

    Hi, I see there's suggestion for able to label backups and it's not been implemented yet so I'd like to add another vote for being able to do this.

    Also, it would be great to be able to go intot he automated backup history, and flag any one of them as "Permanent" so they don't get deleted.

    3 votes
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  14. Block Specific IP

    Hi,
    Now we can whitelist an IP if it is blocked, I suggest to let us able to Block Specific IP, i think this will be a good idea

    4 votes
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  15. Easy On/Off Settings for Authenticated Origin Pulls (Cloudflare)

    I suggest a simple option to toggle authenticated origin pulls to take advantage of this feature in cloudflare on a per application basis.

    https://support.cloudflare.com/hc/en-us/articles/204899617

    4 votes
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    2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. Remote access for xDebug

    Currently the configuration of the Cloudways instances doesn't allow the remote use of xDebug. Allowing this, will allow developers to use the Cloudways applications for development purpose and allow them to debug the code as if they were on a local environment.

    15 votes
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    8 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. PHP-FPM Pool Process Manager (pm) Settings

    Being able to set these in the Settings & Packages section would be great.

    pm.maxchildren = # The hard-limit total number of processes allowed
    pm.start
    servers = # When php-fpm starts, have this many processes waiting for requests
    pm.minspareservers = # Number spare processes php-fpm will create
    pm.maxspareservers = # Max number of spare (waiting for connections) processes allowed to be created
    pm.processidletimeout = #

    3 votes
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  18. Support "if modified since" header (SEO)

    See here: https://varvy.com/ifmodified.html

    It will help with bandwidth as google wont have to download each page every time it crawls. It will only crawl the updated pages and therefore save bandwidth on servers and increase seo too.

    3 votes
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    5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. Edit .bashrc

    Have the possibility to edit .bashrc file to add items to PATH variable. Currently is not possible to do that as you need to have root/sudo access to edit .bashrc

    8 votes
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    3 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. Static cache expiry set by file type

    It would be nice to have the possibility to set different cache expiry limits for different file types. At least images, CSS and JS

    3 votes
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