Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Same package as Digital Ocean

    Have the possibility to have the same Standard Droplets and CPU Optimized Droplets as Digital Ocean : https://www.digitalocean.com/pricing/

    6 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Multiple IP addresses assigned to a server

      I would love to have the option to assign multiple IP addresses to a server, so we can have different apps each on its own IP, on the same server. Right now, we have to boot up a new server (multiplying the costs) each time we need a new IP for an app.

      1 vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Add Docker support

        Hi!
        Please, add Docker support.
        Thank you.

        3 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • automatic restart when server goes down

          I think it's essential that the servers are fixed so that if they go down they automatically restart the server especially on digital ocean + vultr

          A few times I've had the site receive a traffic spike out of the ordinary and it pulled my sites down until I manually rebooted it. It should be automatic.

          19 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • Enable Brotli compression alghoritm on all Cloudways servers.

            I think this new compression tool developed by Google, will bring awesome performance benefits to all of us.

            5 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Install X-sendfile on Server

              Install X-sendfile on Server

              According to this article below, you mention using X-Sendfile to serve digital downloads for woocommerce. It is not currently installed on servers by default, and would be great if it was. Also to provide instructions on best way to setup for secure downloads for woocommerce.

              https://www.cloudways.com/blog/woocommerce-settings-and-options/

              2 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Provide newer version on Nginx

                Please consider providing a newer stable version of Nginx.

                New servers are still installed with 1.8.x which has bugs, most significantly this:

                https://trac.nginx.org/nginx/ticket/959

                The bug causes major incompatibility between PrestaShop and Nginx when HTTP/2 is enabled. Ie. you can't add products to the shopping cart etc.

                I understand that you don't wan't to be first mover on new version, but 1.8 is quite old by now.

                7 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • Add geo detection capabilities into Varnish

                  Please add geo detection capabilities into Varnish, this will accelerate use case scenarios where geo detection is essential.

                  For e.g. in WooCommerce, their current method to provide multi-currency that's compatible with cache is using Woocommerce based geo detection, which tends redirects the visitor 4 times to the correct URL of the page with the correct currency/tax displayed.

                  Other multi-currency plugins attempt improve this but their loading speeds are too slow, drastically affecting woocommerce store loading times, and making caching useless.

                  By having geo detection capabilities right in the server stack (Nginx or Varnish, which ever is hit first by visitors)…

                  3 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Choose PHP Version for every Application (not for Server)

                    It should be possible to choose different php versions on a single server. This is possible in most shared hosting environments and is a big advantage.
                    It is expensive to create a new server only because you need for example an old php version for a specific application which is not compatible.

                    79 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      7 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • run script after git deploy

                      the ability to provide a .sh script that will be run after each git deploy if the file cloudways/build.sh is found for exemple.

                      this way you can run npm install, or anything related to a framework deploy (symfony commands for exemple), or even database migrations

                      26 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        7 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • 3 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow Server Master Credentials to access all MySQL databases.

                          Having a single user account that can access all the databases under a given server would simplify administration. The Server Master Credentials seems like a logical choice.

                          Currently I open an SSH tunnel for database access and it would be great if the same tunnel credentials could also connect to the databases.

                          3 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow to change nginx config to take care of redirects

                            Hello, since nginx is at front, would be great if cloudways allows us to change nginx config to take care some redirects, like non-www to www.

                            8 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              4 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Wildcard SSL for multisite but also works for mapped domains

                              Right now we have two options for having SSL working for WordPress networks. We can have a wildcard SSL certificate OR we manually map domains to each subsite. It would be nice of we could have both.

                              Thank you

                              4 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make XDebug accessible for remote debugging

                                I would like to use my IDE such as PHPstorm, to have remote debugging sessions using XDebug. Currently, XDebug is available on Cloudways but I cannot connect to it, so what is the point?

                                2 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add stored procedure SQL server

                                  Cloudways mysql server didn't support stored procedure Sql. I think it would be better if stored procedure functionality add on mysql server.

                                  2 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Possibility to upload server key and CSR for SSL certificate

                                    I think there should be possible besides generating CSR uploading own CSR and key for the SSL certificate. This would minimize time when migrating from some other server

                                    1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Use nginx for php-fpm dynamic content - instead of the current setup of nginx reverse proxy for static and apache for php-fpm

                                        The current setup seems to be only using nginx as reverse proxy in front of apache/php-fpm.

                                        Right now requests seem to go this way nginx->apache->php-fpm.

                                        We'd like to test with apache completely removed and nginx->php-fpm direct.

                                        We'd like to have a nginx -> php-fpm setup for generating dynamic content on uncached pages for faster performance.

                                        We are able to get twice the page loading speed from a direct setup on Linode with identical specs with Nginx used for php-fpm than the Thunderstack use of Nginx only as a reverse proxy and Apache for php-fpm dynamic content.

                                        When a customer is…

                                        22 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 2 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 6
                                          • Don't see your idea?

                                          Feedback and Knowledge Base