Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Provide newer version on Nginx

    Please consider providing a newer stable version of Nginx.

    New servers are still installed with 1.8.x which has bugs, most significantly this:

    https://trac.nginx.org/nginx/ticket/959

    The bug causes major incompatibility between PrestaShop and Nginx when HTTP/2 is enabled. Ie. you can't add products to the shopping cart etc.

    I understand that you don't wan't to be first mover on new version, but 1.8 is quite old by now.

    9 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add a button to apply MYSQL user ownership to the public_html directory

    Adding a button to apply MYSQL user ownership to the files public_html directory for Moodle will save CSR time and allow them to work on more pressing issues. At the moment you have to contact Cloudways to fix the permissions on that folder after you upgrade your Moodle installation.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add geo detection capabilities into Varnish

    Please add geo detection capabilities into Varnish, this will accelerate use case scenarios where geo detection is essential.

    For e.g. in WooCommerce, their current method to provide multi-currency that's compatible with cache is using Woocommerce based geo detection, which tends redirects the visitor 4 times to the correct URL of the page with the correct currency/tax displayed.

    Other multi-currency plugins attempt improve this but their loading speeds are too slow, drastically affecting woocommerce store loading times, and making caching useless.

    By having geo detection capabilities right in the server stack (Nginx or Varnish, which ever is hit first by visitors)…

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please enable NPM in SSH when we are using application SSH user

    Currently, application SSH user does not have such permissions to run NPM via ssh. But this feature should be available
    Please enable NPM in SSH when we are using application SSH user

    3 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow change of PHP opcache max_accelerated_files setting

    I would like to change PHP setting opcache.max_accelerated_files. Its default value, 2000, if far smaller than number of files I need for my 3 apps - there's about 30000 php files that could be cached. This is very "low hanging fruit" for performance optimizations. Please add the option to change this php setting.

    5 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. More servers located in Brazil!

    The only server located in Brazil is from Amazon. The value is too high for more common applications. Please, we urgently need more servers in Brazil regardless of the provider.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow asynchronous logging via Loggly, Papertrail, or Splunk

    Allow asynchronous (fast, non-blocking) logging via syslog daemon.

    You don't even need to make it a 1-click installation for Loggly, Papertrail, or Splunk.

    Just allow us to use the syslog daemon and then we can follow instructions at https://www.loggly.com/docs/php-logs/ or http://help.papertrailapp.com/kb/configuration/configuring-centralized-logging-from-php-apps/ or wherever.

    Those instructions say they'd require root access (which Cloudways customers don't have), but it wouldn't require root access if you did the first steps for us.

    Thanks!

    18 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add yarn

    Simply add yarn to the servers: https://yarnpkg.com/

    Thanks!

    14 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Choose PHP Version for every Application (not for Server)

    It should be possible to choose different php versions on a single server. This is possible in most shared hosting environments and is a big advantage.
    It is expensive to create a new server only because you need for example an old php version for a specific application which is not compatible.

    111 votes
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    15 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to install ElasticSearch Plugins.

    Example:
    cd /usr/share/elasticsearch/

    bin/plugin install analysis-phonetic
    bin/plugin install analysis-icu

    Thanks.

    16 votes
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    9 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. run script after git deploy

    the ability to provide a .sh script that will be run after each git deploy if the file cloudways/build.sh is found for exemple.

    this way you can run npm install, or anything related to a framework deploy (symfony commands for exemple), or even database migrations

    31 votes
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    9 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Improve Drupal 8 Varnish Integration

    Drupal 8 installs on cloudways currently include the varnish module which is unstable and not recommended for production use. This should be replaced with the purge module, as per the project page:
    https://www.drupal.org/project/varnish

    Additionally, Drupal 8 has a very robust built-in caching api, which can be configured to work together with Varnish for much more efficient caching / cache invalidation. This would require custom configuration of the Varnish vcl for Drupal 8 instances, see the official drupal documentation here:
    https://www.drupal.org/docs/8/api/cache-api/varnish

    7 votes
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    7 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please integrate IonCube with PHP 7.

    IonCube is currently not integrated with PHP 7 on Cloudways, only older versions of PHP. Please run it with PHP 7.

    9 votes
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    2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Install Ghostscript

    Just that, please install Ghostscript as it's a requirement for other tools such as GraphicsMagick and ImageMagick

    Thanks!

    6 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow to change nginx config to take care of redirects

    Hello, since nginx is at front, would be great if cloudways allows us to change nginx config to take care some redirects, like non-www to www.

    14 votes
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    6 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow Server Master Credentials to access all MySQL databases.

    Having a single user account that can access all the databases under a given server would simplify administration. The Server Master Credentials seems like a logical choice.

    Currently I open an SSH tunnel for database access and it would be great if the same tunnel credentials could also connect to the databases.

    3 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Best nginx configuration for improved security(and performance).

    Below i am posting some configuration which is to affect the website performance alot.

    This are the best NGINX Features needs to implemented.

    add_header X-Frame-Options SAMEORIGIN;
    add_header X-Content-Type-Options nosniff;
    add_header X-XSS-Protection "1; mode=block";

    /* Expire Headers */

    location ~* \.(css|js|gif|jpeg|jpg|png|svg)$ {
    expires 1M;
    add_header Pragma public;
    add_header Cache-Control public;
    add_header Vary Accept-Encoding;

    }

    14 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Percona DB (for performance)

    Percona DB would be a nice addition to the packages available on Cloudways (if you care about performance).

    What You Need to Know About the MariaDB & Percona Forks of MySQL
    https://blog.appdynamics.com/database/what-you-need-to-know-about-the-mariadb-percona-forks-of-mysql/

    TL,DR summary: MariaDB is better for advanced features, the latest security and adapting to new tech. Percona excels at database performance and diagnostics. Either one will put you in good company with cutting edge technology firms around the world.

    12 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Exclude HTML from Nginx static cache

    Currently HTML is included in the static cache of nginx.
    This results in pushing an expires 30 days header on html content request and ignoring htaccess directives.

    This is particulary dangerous, since there is no way to purge that cache unless the expiration on nginx is set to 0 for all assets.

    4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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