Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Improve WordPress

    I use a wordpresss platform for my website https://www.weedmp3.com and the best way I've discovered to improve wordpress is not only to have a dedicated team to work with you but also to utilize (properly) the numerous plugins available at your disposal

    1 vote
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    1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  2. Have a Notes Section per Server/Application

    A basic 'Notes' tab added to Servers/Applications to allow us to leave management notes. It would be a CRUD table with 3 columns: date (date field), user (shows user name), note (simple textarea) and a way to add a new note. As simple as it sounds, this would allow an agency to keep light tabs on certain clients instead of creating a record in their corresponding CRM system. Example note: 'Site turned off because client hasn't paid...' or 'Remember to upgrade such and such plugin' ...

    2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. The five qualities of a logo design

    A logo is one of the most important aspects of branding. A great design can attract the audience and create a lasting impression on the potential customers. A logo can set your brand apart from every other company in the market while creating a competitive edge to your brand. Business and entrepreneurs hire professional logo design service providers to be able to create design which can achieve a business’s marketing goals. Your logo design must have five qualities
    It must be relevant to your business
    It must reflect the qualities of a brand
    It must be timeless
    It must be…

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Regarding IPV6 enable

    Nowadays people are moving to faster internet connection so most users are using IPV6.
    But in CloudWays there is no option to enable ipv6 on Servers (Digitalocean).

    So some times who are using the only ipv6, their end our website will not load up.

    So here is my request to CloudWays team enable IPV6 for better performance on servers and customer satisfaction.

    Regards,
    Mainak

    3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Filemanager for Non Techies

    Should add a filemanager function for non techies to access files and folders.

    3 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  6. Redirect module in cloudways

    Would be great with a redirect module manager in cloudways just as kinsta to saftely handle redirects directly into the nginx and server. Instead fo messing with htaccess which can be reset by plugins etc. Safe way of adding redirects to the server:

    https://kinsta.com/wp-content/uploads/2017/05/add-redirect-rule.png

    And make it possible to tag and categorize them and specify if only live domain, both or only staging. The module should work on application level and not server level. Since users might use more than one application on the same server (not recommended) but some do.

    Please cloudways this would be a great feature.

    9 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    2 comments  ·  Prestashop  ·  Flag idea as inappropriate…  ·  Admin →
  8. Payment links

    Have an option to generate a payment link which can be sent to people directly for the server. Or if the payment fails, do not ask people to login and pay but provide a link which will open a payments page. This way the payment will be faster than logging in and clicking on multiple links before landing on the payments page.

    4 votes
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    1 comment  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  9. Limit RAM and cpu core per Application

    Limit RAM and CPU to each app on each server.

    5 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Google Pay Care Number +1-855-341-9287

    Get Human Service is very much famous between Google Pay Users, in which behind the reason is frequently responses to all queries and doubts related to the Google pay from our customer. Google Pay Care Number +1-855-341-9287 provides highly skilled technicians and trained officers to serves a proper answer to the Customer.

    https://gethumanservice.com/phone-number/google-pay

    1 vote
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Magento installation upgrade to magento version 2.3.2

    Using the latest version of magento

    2 votes
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    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow us to see our error logs (php, apache, mysql)

    We want to see the logs of our apps

    10 votes
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    4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add local font files to nginx config (leverage browser caching)

    Actually only the following files are served from nginx with proper HTTP headers for browser caching and character sets.

    html|htm|jpg|jpeg|gif|png|ico|css|zip|tgz|gz|bz2|pdf|odt|txt|tar|bmp|rtf|js|swf|avi|mp4|mp3|ogg|flv|svg

    Please a local font files with the following extensions too:

    eot/ttf/woff/woff2

    4 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Provide Birds Eye Resource Usage

    It's great to be able to see resource usage/monitoring by server now, but it'd be even more helpful if we could see a birds eye view of CPU usage on the servers list page to be able to more quickly identify recent spikes or surges without having to always click through into the server.

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. How to Recover AOL Password

    AOL is one of the most well known email benefits that have been gotten by Outlook in the past giving brilliant email administrations to clients. As giving quick earned administrations, along these lines, new clients are appended to this administration by post. That is the reason this is the biggest information hotspot for clients who routinely utilize an email account. There are numerous administrations accessible through AOL Password Recovery, Change AOL Password Reset Help Number where a great many people don't have a clue. A study of administration clients should get help from the Online Live AOL Password recuperation Support…

    1 vote
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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  18. Wordpress Updates

    Would be nice if you could turn on force theme/plugin/core updates from the CW control panel.

    4 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  19. Have a much simpler SMTP system, elastic email is painful

    Every site I have built has issues with contact form mail delivery, this should be such a simple, basic requirement, yet I'm required to jump through hoops and spend hours on live chat to get it working

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  20. 21 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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