Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. add unmanaged servers

    add unmanaged servers for cheap price

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Continue to support cache plugin!!

    Hi! Your cache plugin is AMAZING! Please, please continue to support it. I tried another plugin (WP Rocket): for my site is far better than that one. I would buy it for sure, if you would decide sell it. Just please continue to develop it, please!
    Just a big THANK YOU for all the creators behind that fantastic plugin!

    16 votes
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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  4. Create a KB article on making a subdomain site with a separate application than main domain

    I think for regular folks like me it would help to have a KB article on simply making a subdomain with a new application. I think it's a common thing people want to do.

    so example... I have my main app with main domain www.example.com and the KB would show how to add something like store.example.com with separate WP install or other app...

    I think a KB like that would be helpful :) Thanks

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  5. Application setup for Magento 2.3

    Hi! my suggestions is to include Magento 2.3 in the application install!

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Accept AWS Credits

    Accept AWS Credits. WIll be really helpful for the startups.

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  7. 1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  8. It would be great if at server level in platform.cloudways, we could block IP ranges

    ... ie block access to Russian IP addresses.

    even better if we could choose countries to block rather than having to input entire IP ranges

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 click mautic installation with cron jobs

    Please add application mautic as it is getting very popularity these days. In cpanel we can install in 1 click.

    but there are lots of work to install mautic on cloudway server.

    And more work to set cron jobs.

    Please add 1 click install mautic with cron job setting.

    thanks

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add **Purge CDN** to Breeze

    When developing a site, site creators will always be toggling settings on and off to make sure everything is working correctly.
    Yet the only way to purge the CDN is to go all the way back into the CloudWays /apps/ dashboard, then purge the CDN from within:
    https://prnt.sc/jtwa07

    The benefits of my suggestion is that it will ease customer service request, reduce on live chat inquiries, and help the site owner alleviate problems when creating content & toggling settings + plugins:
    Add **Purge CDN** to the Breeze plugin's CDN tab
    https://prnt.sc/jtw8zm

    13 votes
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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  11. redirect users back to where they were before session timeout

    As a developer, i am continously pushing changes via git deployment interface, but throughout the day my session ends and i am logged out.

    When i log back in i have to go finding my application and git screen again.

    It would be great if the cloudways interface could remember where i was when the expired session logs me out, and when i log back in it remembers then i can perform the git pull i tried to do before i was logged out.

    Or better yet an option to set my own timeout values as that kind of security…

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. About Google as Homepage on Safari

    Google is a company which offers a number of services and products to its users worldwide. Most of the internet users start their search by firstly visiting the Google search. It is the most visited website in the world which has a large number of users visiting it for web search.

    The Google search engine displays the best results for the search made by the user. So, in order to save time and effort, the user can make the Google search as homepage of the browser. It is compatible with all the operating systems as well as the browsers. The…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Staging - add ability to ignore certain files

    Thanks for adding the new staging feature, this is great!

    During my testing I discovered that my staging .htaccess file was pushed to live and the result was a 500 error on live. I need to use a slightly different .htaccess file on staging, because I force the www version on live. I couldn't access staging with this rule. So the differences in .htaccess rules caused the error.

    It would great if you could add a way to ignore certain files, similar to gitignore.

    5 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Breeze WordPress cache preload

    Cache preload based on sitemap.

    Set sitemap URL on plugin (see example on Comet Cache settings - I can release an install example for you to see).

    In Comet Cache you can set your sitemap URL, so the cache plugin can preload the cache, to make the site as fast as possible. If you're using Yoast SEO or another sitemap generator, you set the preload based on sitemap.

    Important for performance, on Comet Cache you can setup the interval of iteration between each URL reach on the sitemap, so you don't overload the server when preloading the cache.

    Hope I'd…

    1 vote
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  15. Give FTP Access to a specific folder within an application

    For now you get access to all folders and files, which might cause security problems. And GDPR Problems, as anybody that has been given access could delete or copy any personal Data of web shop clients, for example

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. Remove Users from Delete Accounts

    Allow users to remove themselves from other people's accounts.

    As well, automatically remove people from canceled accounts, as it is then impossible to remove yourself from the account.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. What a joke on the TRIAL

    Trial, 2GB Ram, 50GB disk space, and 25GB bandwidth!!! I downloaded 35GB files, and I deleted, and downloaded 10GB files again, extracted, and the server was turned OFF "allowed bandwidth exceeded"!!!!!

    Is this not funny and 'technical joke'?

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Suggestion: Add 'mailhog' service to servers

    https://github.com/mailhog/MailHog
    MailHog is very handy if it comes to development. It catches every sent mails and shows them on a web interface.

    It would be nice if one could enable/disable MailHog like other services for development purposes.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. HOSTIDIME

    I suggest a partnership with HOSTIDIME servers because they have data centers located in Brazil, and a better price than Amazon.
    It would be a great deal to offer your South American customers.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. increase the free trial time to more than 3 days.

    Can you please increase the free trial time so the buyer can test his environment before purchasing?

    thank you.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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