Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Allow the option to create a project while creating and app

    n some cases we've forgotten to create a project before setting up the app, and would be nice to have to option to create one on the spot and assign it to the app that's being created.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Remove 3 character minimum from application and project names

    In our case we often use 2 letter client codes for project names (e.g. AB) and it becomes a problem when naming projects and apps. Even reducing to a 2 character minimum would be ideal.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. GeoIP with Varnish 4 vmod

    I have GeoIP country switcher on my woocommerce site.
    But when I use with Varnish, it forces back to the country which the GeoIP detects instead of the one user wahts to change to. Once Varnish deactivated, country switcher works properly. First detection correct as well as manual change of the country possible.
    This module should solve the issue.
    https://guides.wp-bullet.com/cache-woocommerce-currency-geoip-varnish-4-vmod/

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Partner with Cloudflare

    Cloudways must partner with Cloudflare to give user accounts the option to sign up their application on Cloudflare right from the Cloudways platform. The main idea behind this is so that the Cloudflare services can be utilized to set up domains to propagate through Cloudflare without changing the Nameservers. This setup only requires 2 CNAME entries.

    Providers like SiteGround, Bluehost, etc have partnerships that have this feature. Without this feature, we would have to sign up for the Business plan on Cloudflare that costs $200 per month. There are also various other benefits that come with this integration

    2 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. https://24shots.com/products/silencerair

    The Silencer Air is one of the best and perfect solutions for controlling focus/zoom on your own and also this lens control system is completely wireless and connects to the new 24shots app to enhance your workflow and improve your cinematography. Visit https://24shots.com/products/silencerair

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Buy Silencer Air & Wireless Follow Focus System at 24shots.com

    24shots (24shots.com) is the best and a leading group of top and experienced camera gear enthusiasts that offers the best and affordable silencer air, wireless follow focus system, a7s follow focus, panasonic follow focus, gh5 follow focus and red follow focus for DSLRs and other filmmaking tools for daily life. Visit https://24shots.com

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow us to freely customise supervisord

    As of now, the supervisord setting in the application setting is only for laravel queue worker. It would be nice if we can add our own custom supervisord configuration setting for other services. I really want to implement websockets into my application. The idea is simple, you allow us to create new supervisord configuration, then we would just paste our desire configuration into a textarea, and there's a button that we can click to restart the supervisord after adding new configuration.

    Example:
    [program:websockets]
    command=/usr/bin/php /home/laravel-echo/laravel-websockets/artisan websockets:serve
    numprocs=1
    autostart=true
    autorestart=true
    user=laravel-echo

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. Enable support for Cloudflare Argo Tunnel

    Right now you can't install cloudflared which is required to run Argo Tunnel.
    Enabling Argo activates Argo Smart Routing and Tiered Caching, reducing Internet latency on average by 35% and connection errors by 27%.

    2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make a server setting to toggle outbound email off

    We need a simple, error-free way to be 100% certain that no outbound emails can be sent from a test / staging server. Can we have a server setting to toggle this on & off? Or even better, redirect all mail to an address we provide or to a log file to 'catch' all outbound mail?

    2 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add Database Server like RDS for multi server applications.

    Multi-server applications are very common these days.
    Example: Application files on one server and Database on another server like RDS.
    We need such option to put our large applications onto it.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. App containers

    In 2019 it is absolutely a must to be able to use servers as app containers. If you are not gonna implement Docker support I suggest you enable us create apps as app containers.

    So if I have one server to be able to create app specific config. It means one app can have certain version of php, mysql, node, npm, git, python, and another app completely different versions of them.

    Now all apps from one server must have the same set of tools and languages which force us to use the oldest versions for our new apps because of…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Easy text warning on Let's Encrypt failures

    Twice now I have had problems with servers where I had to wait for a Let's Encrypt imposed 8-12 hour ban from creating an SSL cert because I tried and failed too many times.

    It would be great if you would warn me after 2-3 failures that repeated attempts may cause this and to contact support for more help. Just a text reminder in the error message would be great, thanks!

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Admin Details Updated on Frontend

    Hello,

    please show the admin details updated on console frontend, with the possibility to change them directly on console instead on database.

    Thank you.

    Best Regards.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Canceled due to horrible support

    Hi,

    I have canceled my plan due to the horrible support:

    - Non-English speakers, most of the time I couldn't even understand what your support staff is trying to say. Please hire people that at least know some basic English. That happened on multiple occasions.

    - Terrible advices. I've never seen so bad advices from a hosting provider.

    - Weak passwords. I've never seen a hosting that is forcing its customers not to use upper case for its passwords. That was brutal.

    - Support randomly closed tickets after failing to explain what they want to say.

    I am a technical…

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  17. Network Operations Center (NOC) technicians oversee complex network

    Network Operations Center (NOC) technicians oversee complex network components and are responsible for network management. They perform troubleshooting on a daily basis. The work of a NOC technician entails maintaining network, servers, and telecom equipment in an organization.
    https://www.fieldengineer.com/skills/what-is-a-noc-technician

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Make Cloudways Platform Faster

    Your competitor dashboard loads quickly. Don't get left behind!
    Please make your website faster. Here's the report http://webpagetest.org/result/190509_CW_5c95227f142c77b7ebc525f2a42e6983/

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Update FFmpeg 3.2 to version 4.0

    Having checked with Support team, they suggested that i post a request here.

    The current version of FFmpeg supported on the Cloudways platform is v3.2. I would like to request that this is updated so that we have the option to use Version 4.0 since this is the latest version (at time of posting) and contains a number of fixes and new features.

    https://www.ffmpeg.org/download.html#release_4.0

    8 votes
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    4 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make it easy to switch from other providers

    I have an account with another managed service provider and I'm interested in switching to CloudWays.

    The server is Vultr, and I have quite a few sites with them. Based off chat w/ support, there is no easy way to do this.

    Since I have quite a few sites there, the level of effort to switch to CloudWays is putting me off from doing so.

    I already use CW for one of my servers, and it'd be nice to consolidate, if the migration process would be easier.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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