Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Always populate raw post data

    always_populate_raw_post_data settings

    1 vote
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Update W3 Total Cache to fix-w3tc via Platform Console

    Enable to update existing Wordpress Applications using W3 Total Cache to update to fix-w3tc (https://github.com/szepeviktor/fix-w3tc)

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  3. 2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow other SQL GUIs to connect to the database

    Cloudways should allow their users to connect to their databases with the MYSQL GUI of their choice. I was unable to use MySQL Workbench and Cloudways support essentially told me they couldn't help me because the tech believed there was an incompatibility with the OSX version and the Cloudways server. So I'm stuck using the Cloudways interface, which is not nearly as powerful as Sequel Pro.

    5 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. elasticmail limit alert

    Send an email warning the consumption of elasticmails before it is reached

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Simple Machines Forum (SMF)

    It would be great to also host a Simple Machines Forum (SMF) as an option, that way I could have ALL my sites only here.

    I think it would be great for Cloudways and for your other customers too as SMF is a widely used forum application that could seriously expand the breadth of your service reach and the happiness of your clients.

    Their website is here http://www.simplemachines.org/ just to make life easier.

    Thanks!

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add VividCortex to monitor MySQL performance

    VividCortex will show problematic queries. It also shows problem queries which will never show up in the slow query log

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  9. 'My Applications' list of applications

    Rather than list all apps by their "wordpress-12345-45678-987564-app" number, list those that actually have a domain name attached to them, and all others without domain names as above

    3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Wordpress multisite + woocommerce support

    I run a woocommerce store (multi language) using wordpress multisite... I know it's not supported yet in cloudways, would be awesome to have support for it. I'm just waiting this to migrate my stores.

    cheers
    M

    8 votes
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    5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  11. Enable an automatic payment option.

    You guys have to add automatic payment from month to month. It's crazy it's not already here.

    1 vote
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    3 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →

    Can you clarify ?. We already have automated invoice charging (to the registered CC card) at the end of the month.

    Cloudways Team

  12. Cloudflare

    Cloudflare Setup
    Hi, i would like to see a tutorial on how to setup cloudflare's settings (pagerules, minify etc - free/pro plan) for optimal performance with your servers.
    thanks

    11 votes
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Wishlist member & NGINX compatibility

    Currently wishlist member cannot protect individual files unless changes are made to the Nginx configuration. The support team are unable to make these changes on an individual basis, so the whole configuration needs to be updated system wide.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Offer Application Migration to make PHP 7 Upgrade Easier

    While I'm glad to finally have the ability to upgrade to PHP 7, it's very frustrating and time-consuming to have to clone every application in order to make that happen.

    That means new IP addresses, new FTP user accounts, new IP Whitelisting setup, SSL certificate setup, reconfiguring the SMTP mail add-on...and of course, DNS propagation time. What a hassle!!

    Please develop an auto-migration tool to *move* an application (or server) to a new server, rather than clone it, keeping the abovementioned settings intact.

    This would also help for Digital Ocean server downgrades -- rather than cloning to a new (smaller)…

    33 votes
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    6 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add contabo.com VPS plan options to your supported hosting providers list.

    Add VPS package options from contabo.com to your supported hosting providers list.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  16. Documentation for server setting & packages

    Create a documentation to explain server setting & packages for basic and advanced tabs please, is help to chose better configuration for some aplications

    13 votes
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    1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  17. Offer an API Gateway service that manages RESTful endpoints to SQL databases

    Provide endpoint mapping, user and authentication management for accessing data via RESTful api calls to the SQL databases. Include Swagger as a means of specifying/ testing the API's

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improve Server/Application Navigation in the new console

    In the old platform, it was easy to switch between servers and applications with one click -- there was always the main "Server" dropdown at the top, and then below it, once you switched to the "Application" tab of a given server, you could easily switch between the applications on that server.

    In the new console, servers & applications seem to be treated as totally separate entities, and the lack of hierarchy is very confusing and cumbersome to navigate.

    Please bring back the double-drop-down system. At the top, ALWAYS have a Server selector AND an Application selector. This will make…

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. allow the ability to whitelist IPv6 addresses

    I'm unable to SFTP to my site because I don't have a traditional IP address that Cloudways is requiring me to have in order to be added to the whitelist. Can you please allow IPv6 addresses to be added to the whitelist as well?

    5 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  20. 11 votes
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    4 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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