Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 2 votes
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      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • Add **Purge CDN** to Breeze

      When developing a site, site creators will always be toggling settings on and off to make sure everything is working correctly.
      Yet the only way to purge the CDN is to go all the way back into the CloudWays /apps/ dashboard, then purge the CDN from within:
      https://prnt.sc/jtwa07

      The benefits of my suggestion is that it will ease customer service request, reduce on live chat inquiries, and help the site owner alleviate problems when creating content & toggling settings + plugins:
      Add **Purge CDN** to the Breeze plugin's CDN tab
      https://prnt.sc/jtw8zm

      12 votes
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        1 comment  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
      • Clean cache

        Hey,

        Last days my websites got slower and slower on backend, so I contated support and they said they had cleared my server cache and it should be fine and really was ...

        so I have asked them if I can do this by myself and they told me not yet ...

        so I am suggesting to do that as new feature as one click varnich clear, also to clear cache (don't know what type of cache, but that was what I was told from support..

        thanks

        2 votes
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          1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • Include GST invoice for Indian customers

          Include GST invoice for Indian customers

          3 votes
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Include CDN for Wordpress Multisite

            All wordpress multisite users will be very happy about it...

            6 votes
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              0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
            • Ecommerce staging enviroment enhanchment

              Staging enviroment withouth syncing the orders from staging back to the live enviroment. It would be great to have this feature, as the orders on the live site should always be leading.

              This also goes for WooCommerce shops.

              6 votes
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                3 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
              • MySQL 8

                MySQL 8 GA was just released recently. There are many improvements versus 5.x and it would be the future.

                https://dev.mysql.com/doc/refman/8.0/en/mysql-nutshell.html

                15 votes
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                  2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Add Amazon AWS Stockholm/Sweden Region

                  Please add the new Europe Nordic Region for Amazon AWS

                  2 votes
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                    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
                  • Same package as Digital Ocean

                    Have the possibility to have the same Standard Droplets and CPU Optimized Droplets as Digital Ocean : https://www.digitalocean.com/pricing/

                    6 votes
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                      2 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • 2 votes
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                        0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                      • Application setup for Magento 2.3

                        Hi! my suggestions is to include Magento 2.3 in the application install!

                        2 votes
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                          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                        • Give FTP Access to a specific folder within an application

                          For now you get access to all folders and files, which might cause security problems. And GDPR Problems, as anybody that has been given access could delete or copy any personal Data of web shop clients, for example

                          2 votes
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                            0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow underscores and hyphens in Webroot value

                            The regex pattern for the Webroot value currently doesn't allow hyphens or underscores which are valid for directories.

                            If you're running a repository structure that has public_html for instance for site files, you'll not be able to set this as your Webroot even though it's the most logical folder name when using something like Vagrant locally.

                            1 vote
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                              0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                            • Compliance

                              Information about GDPR, ISO 27001 and ISO 9001 compliance should be available to customer,

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Info suggesting resources used by my website?

                                Lets say I use the $10 monthly pack today. Now how do i decide if I need more resources for my website? i.e. how do I know i need $22 /month pack as my website users have increased? I think there should be an icon on dashboard where i should be shown that I am using my resources (current plan) to full capacity and will benefit from more resources...

                                1 vote
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • Elastic Email sending logs automatically & longer date range

                                  Please add possibility to download the log-file directly manually or send it automatically.

                                  and with longer range backwards.

                                  to ask CWs customer service to send the logfile is so uncomfortable.
                                  also twice monthly, cause logfiles are max. 30days backwards downloadable.

                                  1 vote
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                                    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Advanced Search Control in Cloudways Account Panel

                                    I think the search tool could be improved by adding the ability to search by IP address. Filters to show only certain servers, etc would also be welcome.

                                    http://prntscr.com/llha4z

                                    2 votes
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                                      under review  ·  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please add driver of sql serve on this server....

                                      Some time we need to connect two database remotely and there should be sql serve driver install on this server..

                                      1 vote
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                                        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Offer 3 cores server (new from DigitalOcean)

                                        With just 5$ / month DigitalOcean offer 2 / 3 cores. Why can't we have also here?
                                        https://i.imgur.com/Tkp7DQo.png

                                        2 votes
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                                          0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I would like you to provide Microsoft Sql Server as Database Server

                                          I would like you to provide Microsoft Sql Server as Database Server

                                          1 vote
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                                            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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