Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add ability to add multiple IP addresses at once in the Security panel

    Provide the ability to add multiple IP addresses at once in the Security panel for when we need to whitelist IPs for managewp and other services.

    1 vote
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      0 comments  ·  Security  ·  Admin →
    • Update WP migration plugin to support latest version of WP

      Per Cloudways support - the Migration Plugin ONLY works with WP 4.9.5 (not the latest version). Secondly, there's no documentation on a manual WP transfer. What gives?

      1 vote
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        0 comments  ·  Wordpress  ·  Admin →
      • provide a means to sort projects.

        It would be nice if the projects on the project page were sortable.

        1 vote
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        • DBaaS (MariaDB and MySQL)

          Offer Database as a Service. This will greatly help us offload server load and be able to scale easily without the fear of data corruption. DBaaS will improve web server performance. Maybe this can be integrated.

          1 vote
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            0 comments  ·  General  ·  Admin →
          • Being able to adjust MaxRequestWorkers MaxConnectionsPerChild config

            It would be great to to adjust MaxRequestWorkers MaxConnectionsPerChild in the control panel rather than have to ask cloudways support. When using PHP-FPM (which is now the standard with cloudways hosting) adjusting these settings to your own needs is really beneficial and prevents memory outages/site down time.

            5 votes
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            • Allow people to flag or report suggestions

              I have seen spam in the feedback portal, would be nice if you let users flag/report those threads.

              1 vote
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              • Have an option to spin up server with no applications + sudo access

                Hello,

                I think it could be a benefit if there would be an option spin up an empty instance with just the core OS services and files and have sudo access availble for it. That way we can spin up and configure servers to work as smtp relays, reverse proxies, etc.

                This could allow more seasoned users to configure a server to do more specific functions not usually applicable to normal use. Also you could leave out the managed service with it since we would be taking on that role with the sudo access.

                Not sure how everyone else feels…

                1 vote
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                • Set Varnisch cache time on application level

                  Varnish hit rate is low on low traffic sites. By setting the cache time of varnisch on an application level you can beter manage site speed per application.

                  1 vote
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                  • Office Installtion & Setup Guide - Octa One Network

                    We provide Technical Support and other services to you. We are here to help you. We help you with Great technical services at an affordable price.

                    http://www.officeccomsetup.com
                    http://www.officeccomsetup.com/office-setup

                    1 vote
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                      0 comments  ·  General  ·  Admin →
                    • Stop New Relic Scrips if not Used

                      I don't use New Relic and it is disabled on my server but 2 scripts still run when a web page is loaded. I would like to stop that but it seems this is not possible according to a recent chat I had with one of your service engineers. Could you have a look at that? Thank you.

                      1 vote
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                      • Require application names to be unique

                        I found out today that you can have several applications with the exact same name. This can be confusing, and I suggest that it should check this before creating a new application, requiring application names to be unique.

                        1 vote
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                        • mysql setting

                          i would lie to change max_allowed_packet setting because my magento e-commer suggest me to change it. https://devdocs.magento.com/guides/v2.0/install-gde/prereq/mysql.html

                          1 vote
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                            0 comments  ·  Magento  ·  Admin →
                          • opcache settings

                            opcache.max_accelerated_files=? , opcache.validate_timestamps=? and opcache.consistency_checks=? , i would like to change this opcache settings

                            1 vote
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                            • Office Installation and Setup Guide - Octa One Networks

                              We provide Technical Support and other services to you. We not only fix your MS office setup related issues but will guide with how to get started with your new Office 2016 product once it get installed successfully.

                              Regards - http://www.officeccomsetup.com

                              1 vote
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                              • Upgrade Redis Cache or downgrade to 3.1.2

                                just wanted to let you know that you have problems with Redis cache because of version problem. Past few weeks our website was craching all the time and I checked my system log and found the following error: Warning: Redis::pipeline(): Already in pipeline mode repeating and filling our logs (last was 117 MB) so I googled this error and got the following result https://github.com/phpredis/phpredis/issues/1211 which states the problem is in redis version 3.1.3 which Cloudways uses. the suggested solution is to downgrade to 3.1.2 or maybe there is also a higher version (didn't check).

                                1 vote
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                                • 1 vote
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                                  • 1 vote
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                                    • Add new service VPN connection on Cloudways

                                      Add an new service VPN connection on Cloudways

                                      1 vote
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                                        0 comments  ·  Add-ons  ·  Admin →
                                      • Magento 1 to 2 migration :D

                                        You know we all want it. A decent (and included), migration from old magento 1 to magento 2.

                                        2 votes
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                                          1 comment  ·  Magento  ·  Admin →
                                        • 2 votes
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                                            1 comment  ·  Applications  ·  Admin →
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