Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. How to get Frontier Airlines Customer Service Number?

    Frontier Airlines is one of the best leading airlines in United States of America. Do you want to get Frontier Airlines customer service number 1-844-313-4736 or your want to book your first class ticket or you are facing some irrelevant issues related to Frontier Airlines then don’t get panic you can contact to Frontier airlines phone number to get instant and best online assistance to your issues. Passengers faces many issues during their flight like baggage allowance, cancellation policy , ticket booking , early boarding and other problems then you can contact to Frontier Airlines booking phone number to get…

    1 vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  General  ·  Admin →
    • mautic

      mautic application auto-install. yes i already see it was suggested, but if there was more of these posted previously, maybe it would have been available and would of saved me time.

      1 vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

      • Need auto scaling in AWS

        We need auto acaling in aws please

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  General  ·  Admin →
        • Add a Quick-Tour for new users

          I would like to suggest a quick-start-tour and/or more info bubbles explaining/defining each option and fill-in box.

          I'm a new customer I was lost when setting up my first server. The process is simple and straight forward, but I didn't understand what were applications, servers, projects and how they related to each other.

          Applications I figured were wordpress installs, magneto installs, etc. But how was the application name going to be used? is it going to be directory name for the application install on the server or is it just the name used to manage and organize things on cloudways…

          1 vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

          • WordPress as a Service - WaaS

            It would be great if there was a WaaS WP environment where I could Launch a server with My main WordPress membership site where I sell preconfigured WordPress installations that already have Theme/Plugin setups.
            The idea would be to automate the deployment of a WordPress install that I have already setup, and assign it a subdomain and SSL once a customer has made a purchase
            The automated process would go something like this:
            1) My customer would place an order for a preconfigured WP Install.
            2) Upon successful check out, have an automation triggered that does the following
            a. Clones…

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  Wordpress  ·  Admin →
            • Include CDN for Wordpress Multisite

              All wordpress multisite users will be very happy about it...

              1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Wordpress  ·  Admin →
              • Use nginx for php-fpm dynamic content - instead of the current setup of nginx reverse proxy for static and apache for php-fpm

                The current setup seems to be only using nginx as reverse proxy in front of apache/php-fpm.

                Right now requests seem to go this way nginx->apache->php-fpm.

                We'd like to test with apache completely removed and nginx->php-fpm direct.

                We'd like to have a nginx -> php-fpm setup for generating dynamic content on uncached pages for faster performance.

                We are able to get twice the page loading speed from a direct setup on Linode with identical specs with Nginx used for php-fpm than the Thunderstack use of Nginx only as a reverse proxy and Apache for php-fpm dynamic content.

                When a customer is…

                21 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                • Varnish mobile device detection for Magento 2 website

                  Mobile eCommerce is more and more import than before, so many eCommerce will optimize their website for mobile devices, one of the best ways is to develop a new layout for mobile devices.

                  If the webmaster wants to set Varnish cache for their Magento 2 website and if the website has more than one layout (one layout for a desktop computer, one layout for mobile devices(smartphone, tablet, etc.)), then they need to set mobile device detection for varnish cache.

                  In our opinion, set varnish mobile device detection for Magento 2 website is very very easy, because of all the necessary…

                  3 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  Magento  ·  Admin →
                  • 2 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  Security  ·  Admin →
                    • Transferring of [application] from one server to another Client Server - Both are using cloudways

                      Hello,

                      It would be pretty easy process for users consider in the following scenario:

                      1. Transferring of application from one account to another account.

                      2. Only when both users are using cloudways.

                      Now transferring of server is available. Just like that it would be great to transfer individual application to another cloudways account.

                      Hope it will get soon implemented.

                      1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                      • Add Telegram as a new channel for CloudwayBot

                        Please add Telegram as a new channel for CloudwaysBot
                        https://telegram.org
                        Thanks

                        1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  General  ·  Admin →
                        • Add "auto_prepend_file" to enable WordPress WAF (Web Application Firewall) plugins

                          Add "auto_prepend_file" to enable WordPress WAF plugins such as Wordfence, Ninja Firewall, iThemes Security etc.
                          -
                          It would be ideal to have this option at the app level (under application settings) in order to configure a different WAF per installed app, but if that's not possible for now it's ok to have it at the server level (under server settings).

                          2 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                          • Disallow changes to core app files

                            I created a staging server. I need to give devs access to build our app. It appears sFTP allows full access to all the core files. A rogue dev could edit core files and we would'nt know. Once copied over to the live site, our website would be compromised and hacked.

                            Cloudways needs to create a setting that allows account owners to configure whether devs have access to CORE app files. IF enabled, anyone with FTP or SSH access should NOT have access to core files of the app.

                            or ALERT the admin if any changes were made to CORE…

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                            • LEMP Stack with Apache removed

                              Our testing is showing 2-3 times faster performance from a pure LEMP setup with Apache removed and NGinx as the webserver for php-fpm FastCGI.

                              I strongly suggest you should have this as an available option for those with more resource-intense applications (eg: any with 20+ plugins).

                              Sorry but until that is an option we can only use Cloudways for development instances to test how the applications run on a slower inefficient application stack.

                              17 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                0 comments  ·  Stacks  ·  Admin →
                              • Disable Vanish by default.

                                It never works out of the box and always causes errors on anything but the simplest sites.

                                I always have to disable it on most sites whilst uploading, file scanning etc.

                                1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                • Please update elastic search to 5.6.10

                                  Please update elastic search to 5.6.10

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                  • Update Laravel 5.6

                                    Currently, you have laravel 5.5 version as the latest version. But the latest version of Laravel is 5.6 right now.

                                    I would like to suggest you upgrade laravel from 5.5 to 5.6 because currently I am working on 5.6 but your system doesn't support that.

                                    5 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      1 comment  ·  Applications  ·  Admin →
                                    • 2 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                      • Integrate Breeze with Gutenberg plugin

                                        Currently, Breeze doesn't purge automatically Varnish caché when saving post updates vía Gutenberg plugin. It would be useful since new editor will be shipped by default with the next major version.

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  Wordpress  ·  Admin →
                                        • 1 vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                          • Don't see your idea?

                                          Feedback and Knowledge Base