Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. What to do when my iPhone is not working on Wi-Fi data?

    Are you frustrated with your Apple iPhone or you are not able to resolve your iPhone is not working on Wi-Fi data issues then don’t get panic here we are providing you some easy steps to resolve your iPhone is not working on Wi-Fi issue. Contact to iPhone customer service number 1-844-353-5969 to get best online assistance for Apple iPhone related issues like iPhone not working, iPhone not responding and many others. You may also visit at their official website to find more solutions for Apple iPhone related technical errors .

    Visit here for more detail :- http://www.mobilesupportplus.com/how-to-fix-iphone-not-working-on-wifi-data/

    1 vote
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      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    • What needs to be done when my Google duo is not working ?

      Your Google duo not working on iPhone and you are unable to resolve your issue i.e. Google duo not working on iPhone then no need to worry here you can learn easy and quick steps to resolve your issues related to Google duo. If you facing any other issues like Google duo not responding, Google duo not opening, Google duo not working on Windows 10 , Google duo not working on Ubuntu and many other issues then you can contact to Google duo customer service phone number 1-844-353-5969 to get best online assistance for your Google duo glitches. You may…

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        0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
      • iPhone is not ringing for calls , How to fix it ?

        Are you frustrated with your iPhone issues like your iPhone is not ringing, iPhone is not charging iPhone is not working and many more iPhone related issues then don’t worry here you can get best solution with simple and quick steps from highly qualified and well trained tech representatives. Just dial iPhone customer service phone number 1-844-353-5969 and talk with iPhone customer support team and find out online solution for your iPhone related issues. You may also visit at their official website address to get the best online resolutions for iPhone related technical errors.

        Visit here for more detail :- …

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          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
        • Migrating Server Instructions Added

          I think instructions for migrating a server shiuld be added. And especially, it should cover things like how not to make your domains names point to each other, because I had the issue that my domain names pointed to each other so when someone went to one of my sites they could see another one of my sites, and this happened during the migration. The support staff could not figure this out, and I was scared to migrate. Howvever, I was able to figure out what caused the issue by myself. And as it turns out the site IP will…

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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Uninstall Instructions for CDN Needed

            I think there should be uninstall instructions for the CDN added, because I tried to find out how to uninstall it prior to migrating to a new server, and there was no info about it and the rep I spoke with said it should be fine to leave it on. However, when I migrated, my site broke and images didn't display properly, so I think we need uninstall instructions for uninstalling our CDNs before we decided to mirgrate to new servers. They tell us how to get the CDN on, but they never tell us how to uninstall it, and…

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              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
            • Timed Tickets System

              I would like to suggest that a feature be added where tickets are timed. As in where there is countdown timer on tickets, so that customers can have an accurate time-frame as to when a ticket will be resolved by. This is to prevent customers from having to keep asking chat reps about this. It think the time-frame for a ticket to solved by should be decided by the appropriate engineer upon first receiving the ticket, and then a countdown timer put on the ticket. And the aim should be to resolve every ticket before the countdown timer goes to…

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                0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
              • Add A Chat System Analyzer

                I have been blamed for bad connectivity issues. But I am based in Japan and on a wired connection with the Internet company Sonnet, which is one actually has the fastest Internet in the world. It's so fast that the U.S. government wanted to step in and regulate it, but the Japanese government was able to step in and allow Sonnet to continue operations.

                Anyway, as I have been blamed for bad network connectivity, due to chats being disconnected. I suspect that this has nothing to do with my network and rather has something to do with the chat network.…

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                  0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
                • Add Simple Webmail

                  I would like the ability to create lots of email addresses on the fly, similar to the webmail found in the cPanel of much cheaper hosts.

                  1 vote
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                    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                  • Breeze needs to purge CDN

                    I agree with previous posts ... Breeze must purge everything, including a CDN. This functionality should not only purge the Cloudways CDN, but also any CDN that is compatible with Breeze.

                    This is a MUST for a speed development workflow.

                    3 votes
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                      0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                      • Managed Diaspora Hosting

                        Managed Diaspora hosting, so we ca host our own social data and finally leave Facebook. Please add it as an app. Thanks!

                        https://wiki.diasporafoundation.org/Installation

                        https://wiki.diasporafoundation.org/Choosing_a_pod

                        Basically pod hosting.

                        1 vote
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                          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                        • Google account Recovery information ?

                          Gmail password reset , Gmail password recovery , Google forgot password recovery , Google recover drive data or many more help go Google account recovery information support page .

                          http://www.equoesto.com/blog/google-account-recovery-tips/

                          1 vote
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • GeoIP

                            There was an old request asking for GeoIP to be added to PHP. The answer was that there was going to be a way to configure that on a per app basis. Is the answer to this now that you provide support for Cloudflare and Sucuri's WAF which would then push the real visitor IP address to the application (Joomla in my case)?

                            1 vote
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                              0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                            • Permit 2nd credit card (as a backup)

                              Allow admin to add 2nd credit card (as a backup) in case of expiry date issue with primary card. Adding funds option is not a sufficient fallback here on mission critical services.

                              1 vote
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                                0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
                              • 2GB RAM and 2 Core which is available in Digital Ocean but not in CW

                                I miss having 2GB RAM and 2 Core which is available in Digital Ocean but not in Cloudways. This would be the perfect balance for my Woocommerce website.

                                Thanks

                                1 vote
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                                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                • LEMP Stack with Apache removed

                                  Our testing is showing 2-3 times faster performance from a pure LEMP setup with Apache removed and NGinx as the webserver for php-fpm FastCGI.

                                  I strongly suggest you should have this as an available option for those with more resource-intense applications (eg: any with 20+ plugins).

                                  Sorry but until that is an option we can only use Cloudways for development instances to test how the applications run on a slower inefficient application stack.

                                  19 votes
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                                    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow use of PayPal for billing, or more currencies

                                    I'd love to see either more currencies (such as GBP!), or alternatively allow billing via PayPal?
                                    It would save users getting stung with horrific international transaction bank fees (for me it's between £0.50 and £1.50 PLUS 3%)

                                    1 vote
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                                      0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1.9.4.0

                                      Update Magento 1.9.4.0

                                      1 vote
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                                        0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow disabling of weak SSH key exchange algorithms

                                        PCI Compliance now regards weak ssh key exchange algorithms as a liability. There should be a way to disable them. It's fairly easy to set up in open-ssh: https://infosec.mozilla.org/guidelines/openssh#Configuration

                                        3 votes
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                                          1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Decrease of Price For Vultr Servers

                                          We all know that Vultr recently decreased their Server Pricing.

                                          It's now offering 512MB Server fro 2.5$ and 1GB Server for 5$

                                          But Cloudways is charging insanely on top of that for offering Vultr Servers.

                                          For 5$ Vultr Plan ( 1GB Server ), We need to pay 11$. That is 220% more than what we pay at Vultr

                                          This insane price is for the other plans too. And, There's no 2.5$ plan option in CloudWays.

                                          please support this feedback until CloudWays changes the pricing.

                                          272 votes
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                                            27 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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