Service Improvement

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  1. Create Own Default Custom Testing URL

    I would like to ensure that the test account we create for our clients takes our own test domain name by default when we create a new app. (before domain is added)

    eg - test-app-name.my-company-domain.com

    It would be better to automatically set our own Domain Name on the server to make sharing the test server with clients easier.

    2 votes
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    • Related to Launch Database Manager

      Can we have a custom branded or non branded URL for database manager access so that we can share the same to developers and customers who are using our other branded URLs for long now..

      1 vote
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      • 1 vote
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          0 comments  ·  Prestashop  ·  Admin →
        • Easier access to support

          Put a Support button directly on the console screen (where it says Servers Applications Team etc). There's currently no easy way to navigate to Support from that view.

          1 vote
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          • Make it easier to switch views

            Can you please make it so that I can click on the words "SERVERS" and "APPLICATIONS" to switch, instead of only on the tiny actual switch?

            Thanks in advance

            1 vote
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            • 1 vote
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              • Link to support tickets

                To save a couple steps, please add a link directly to our support tickets from the console, preferably opened in a new tab. Then we don't have to navigate to the support domain and click on Submit a Ticket.

                1 vote
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                • 25 votes
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                    4 comments  ·  Add-ons  ·  Admin →
                  • Add PHP and MySQL Timezone GMT+1 Kinshasa

                    My application works depending of timezone of my locality. I would like if you add GMT+1 Kinshasa as Timezone.

                    1 vote
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                      1 comment  ·  General  ·  Admin →
                    • 1 vote
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                      • Add Docker support

                        Hi!
                        Please, add Docker support.
                        Thank you.

                        1 vote
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                        • 1 vote
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                            0 comments  ·  General  ·  Admin →
                          • always change the db name and main folder name

                            change always the db name and folder name on clone app cuz this way you avoid having the error you cannot clone the app twice

                            1 vote
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                            • Send an SMS to customer if he miss payment instead of deleting whole server!

                              I missed the payment, haven't see emails, just logged in today my server has been deleted already and have waited to get answers. after paying money its been recovering. but just suggesting customer support should send customer an important SMS too, instead of deleting whole server. this will be unfair and disaster for business.

                              1 vote
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                              • phil server. thanks

                                For better performance

                                1 vote
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                                  0 comments  ·  Add-ons  ·  Admin →
                                • Add Parse Server as an option

                                  Having an option to use Parse Server (http://parseplatform.org/) would be a killer feature for Cloudways. An ultimate alternative to firebase for a real-time database. With 15k stars and more than 180 contributors in Github is one of the best choices you can have. And it is possible and easy to install in a linux based server

                                  1 vote
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                                    0 comments  ·  Stacks  ·  Admin →
                                  • DNS Made Easy - failover records

                                    I am pleased to see that Cloudways offer a "DNS Made Easy" add-on.

                                    However, unfortunately it doesn't include the DNS Failover feature (https://dnsmadeeasy.com/services/dnsfailover/) which is a real shame as that would be an incredibly useful feature.

                                    Cloudways Support clarified that the features provided by the add-on are equivalent to the "Small Business" option that DNS Made Easy offer directly (https://dnsmadeeasy.com/pricing/) rather than the "Business" option.

                                    Please could you consider making the DNS Failover feature available.

                                    5 votes
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                                      0 comments  ·  Add-ons  ·  Admin →
                                    • Add 100% Python support

                                      I need a project with machine learning with python

                                      2 votes
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                                      • To have ability to access the application files right from the dashboard instead of

                                        To have ability to access the application files right from the dashboard instead of using FTP application, specially when small editing is required to a specific page.

                                        1 vote
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                                        • Google announced page speed module on server level

                                          Google has been announced page speed module on server level. we need to install the same on chaichun website. its will improve page loading speed of the website drastically.

                                          Here i am sharing installation instructions on below mentioned link.

                                          https://developers.google.com/speed/pagespeed/module/

                                          5 votes
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                                            0 comments  ·  Magento  ·  Admin →
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