Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Integrate Breeze with Gutenberg plugin

    Currently, Breeze doesn't purge automatically Varnish caché when saving post updates vía Gutenberg plugin. It would be useful since new editor will be shipped by default with the next major version.

    2 votes
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      0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
    • Organise Servers

      Let us Organise Servers in to different groups like

      Client A - Servers ( 3 Servers )
      - Server 1 XNAME
      - Server 2 YNAME
      - Server 3 ZNAME

      Test - Servers ( 2 Servers )
      - Server 1 Test1
      - Server 1 Test2

      1 vote
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        0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • We Suffering with DO dont have the feature of Auto Scaling

        Im using DO on my Website and now im suffering with down feature when my traffic hike. what will i do that DO not supporting auto scaling feature on CLoudways.

        1 vote
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          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • We Suffering with DO dont have the feature of Auto Scaling

          Im using DO on my Website and now im suffering with down feature when my traffic hike. what will i do that DO not supporting auto scaling feature on CLoudways.

          1 vote
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            0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
          • Same package as Digital Ocean

            Have the possibility to have the same Standard Droplets and CPU Optimized Droplets as Digital Ocean : https://www.digitalocean.com/pricing/

            2 votes
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              1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • MySQL 8

              MySQL 8 GA was just released recently. There are many improvements versus 5.x and it would be the future.

              https://dev.mysql.com/doc/refman/8.0/en/mysql-nutshell.html

              9 votes
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                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Setting change in CloudwaysCDN CORS policy

                I'm using WordPress for all my site and when adding a CDN, I ALWAYS have to contact support to have the CORS policy reset. Google Chrome will show CORS errors in their console and fonts won't load correctly.

                Can we get a checkbox in the CloudwaysCDN area to toggle the CORS policy instead of having to contact support?

                1 vote
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                  0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                • support golang programming language

                  support golang programming language

                  1 vote
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                    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                  • backup frequency

                    I wanted to suggest giving the possibility to establish a differentiated backup policy, by application: as many web agencies we have sites on which we are working and which should have a very high backup frequency in the short term and a low retention and others already online that need a frequency much lower but greater retention

                    1 vote
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                      0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add all Google cloud paltform regions and premium tier

                      Add all 17 regions from google cloud platform, Brazil would be very useful for us but I think it's time to add all of them.

                      Kinsta is using 15 and you can adding the edge by using 17 (all of them)

                      Kinsta have another edge and they are using premium tier and cloudways using standard tier.

                      https://kinsta.com/blog/google-cloud-hosting/

                      1 vote
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                        0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
                      • Logrotate

                        Hello team,
                        I was really surprised once I discovered that logrotate is not available for particular user via ssh. It's very useful tool to avoid wasting disk space generated by shitty Magento extension - especially for M1.
                        Nexcess offer logrotate by default for shared hosting.
                        I hope you will allow this command in near future. If you not belive own customers you can set logrotate for magento apps under path /var/log/.
                        Thanks.

                        4 votes
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                          0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
                        • The possibility of adding more than one database per application, and even by subdomain.

                          Ex:

                          domain.com.br - > 1 database
                          subdomain.domain.com.br -> 2 database

                          all in the same app

                          1 vote
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • The possibility of adding more than one database per application, and even by subdomain.

                            Ex:

                            domain.com.br - > 1 database
                            subdomain.domain.com.br -> 2 database

                            all in the same app

                            1 vote
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                              0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                            • Multiple SSL for single Application with several domains (not subdomains)

                              Currently, you are only able to install one SSL certificate per application. However, with WordPress multisite installations, a single application could have several different domains. Each domain needs it's own SSL certificate.

                              Without this feature, we can't have large multisite installations running sites with different domains that need SSL.

                              1 vote
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • New Feature: per app smtp host, port, username and password configuration

                                Currently we can configure SMTP at "Servers -> Server Management -> SMTP".

                                This request is to add this same functionality at "Applications -> Application Management -> SMTP".

                                This can be a preferred solution then to add extra plugin code to each app.

                                2 votes
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                                  0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • Migration from pantheon

                                  I suggest to support pantheon git repository in DEPLOYMENT VIA GIT.
                                  Currently when I add SSH key and type address in "Git Remote Address:" I get address validation error (in front-end).
                                  This can make migration from pantheon much easier.
                                  Lev.

                                  1 vote
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                                    0 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add ClouDNS domain management

                                    Specifically free DNS zone management, which has an HTTP API available for easier integration. It's really annoying for some ccTLD (like .com.ar) which doesn't offer it by default.

                                    2 votes
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                                      0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Use nginx for php-fpm dynamic content - instead of the current setup of nginx reverse proxy for static and apache for php-fpm

                                      The current setup seems to be only using nginx as reverse proxy in front of apache/php-fpm.

                                      Right now requests seem to go this way nginx->apache->php-fpm.

                                      We'd like to test with apache completely removed and nginx->php-fpm direct.

                                      We'd like to have a nginx -> php-fpm setup for generating dynamic content on uncached pages for faster performance.

                                      We are able to get twice the page loading speed from a direct setup on Linode with identical specs with Nginx used for php-fpm than the Thunderstack use of Nginx only as a reverse proxy and Apache for php-fpm dynamic content.

                                      When a customer is…

                                      22 votes
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                                        5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Need auto scaling in AWS

                                        We need auto acaling in aws please

                                        1 vote
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                                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add a Quick-Tour for new users

                                          I would like to suggest a quick-start-tour and/or more info bubbles explaining/defining each option and fill-in box.

                                          I'm a new customer I was lost when setting up my first server. The process is simple and straight forward, but I didn't understand what were applications, servers, projects and how they related to each other.

                                          Applications I figured were wordpress installs, magneto installs, etc. But how was the application name going to be used? is it going to be directory name for the application install on the server or is it just the name used to manage and organize things on cloudways…

                                          1 vote
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                                            0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
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