Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add PHP 7

    PHP7 will land soon and smart hosting companies are already supporting it (see Siteground and a handful other competitors).

    The speed and performance gains are tremendous. Speed + performance = better website experience and for commercial sites, more revenue.

    The first hosting company to get proper staging support, php 7, easy SSL install and SNI support gets my future business. It's no longer okay for hosting companies to lag behind on PHP, holding the web back.

    114 votes
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    16 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →

    PHP7 is now live. Please note that it is only available (and will continue to be) on Debian 8 servers. If you are running on an older Debian 7 server, you can migrate your application to a new Debian 8 server (where even with php 5.6 you will get better performance) and test php 7 there.

    Announcement:
    http://www.cloudways.com/blog/turbocharge-your-cloud-based-application-with-php-7/

    How to upgrade from php 5.6:
    https://support.cloudways.com/how-to-upgrade-to-php-7/

    Caveats:
    https://support.cloudways.com/php7-and-its-compatibility/

    Cloudways Team

  2. mysql 5.7

    When will this update available mysql 5.7 in the panel.

    53 votes
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    16 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow users to rename application folder

    It's great that we can now have a single SFTP account to access all applications on each server. However the randomly generated application folder names, while secure, are not user-friendly. By the time I have looked up which folder corresponds to each application, I might as well have set up an FTP account for each application.

    Give us the ability to rename application folders to something meaningful would make the functionality much more useful

    9 votes
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    10 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Give MySQL Workbench access without having to give master credentials

    I would like being able to give someone access to a single database throw MySQL Workbench without having to send him the master credentials that could be used to access all the server files throw SFTP.

    1 vote
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Better wording for Delete Primary Domain under Domain Management

    This is a suggestion for better wording when you click on the Delete button of a primary domain that has been set.

    The pop up window text says: "Are you sure you want to delete Application Primary Domain?"

    This can be confused to think you might delete the applications itself. Wording such as: "Are you should you would like to delete this primary domain assigned to the application?" would be more specific.

    3 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add a testing URL to each server, changing the hosts file is a faff and a testing url would be so much easier to use

    Add a testing URL to each server, changing the hosts file is a faff and a testing url would be so much easier to use

    1 vote
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Elastic Email showing the wrong prices

    Elastic Email showing the wrong prices.
    The prices shown here are different from the prices that appear when you click on the elastic email add-on.

    https://support.cloudways.com/how-to-activate-elasticemail-addon/

    1 vote
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. 6 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add Magento 2.02 the latest version

    Upgrade availability for Magento 2.02 via Application List

    1 vote
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    completed  ·  0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add the higher servers configurations 32 to 64GB RAM 12-20-24 cores

    Please add the higher servers configurations from Vultr and DigitalOcean featuring 32 to 64GB RAM 12-20-24 cores.

    While I am not ready just yet for them I do need to know that the option will be there when the time comes.

    Also may I suggest that you top the managing fee (markup) per server to be close to $100? This would also match Linode current full manage service offer. It's just that 60% markup would make these more expensive servers way too expensive.

    Thanks!

    1 vote
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Drupal 8 support plan

    With Drupal 8 release imminent (https://www.drupal.org/node/2605142) could you publish a schedule for supporting Drupal 8 installation as an option, as well as Drush 8? We don't envisage building client sites with it for a few months at least, but would welcome knowing your plans for supporting it, and having the option to start testing.

    7 votes
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    7 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add PHP-FPM

    Your services do not include PHP-FPM which is very vital for good performance. Frankly, this is the only reason why i am not taking your services after the trial...

    10 votes
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    11 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Rehabilitate SSH access with application credentials

    Rehabilitate SSH access with application credentials and not for only Master credentials.

    In my case, we have our software, installed on our software, that connect via SSH to single application for launch some php script with php-cli.

    Now, i can't give master password to our customer!

    4 votes
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    4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  15. keep the application credential in master

    I think you should keep the applications sftp access credential in the master account. I know that it seem duplicated but in fact, it's not. since the application credential locks to one applications. also, if I need a application credentail I would need to create a team member account and do all the crazy thing to set up the new member account in order to make the application credentials. this is very tedious and troublesome sometime because all we need is to get the credential info and send it to someone. Normally, we need the application credentail is because we…

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add "favourites" feature for applications

    Allow a "favourite application" section, maybe on initial dashboard after login?

    Added via a star icon on the application detail screen, and can be removed from favourites on the favourites list, and application detail screen.

    So similar to the "ellipsis-hover" list as in you can link directly to apps, but you can set which you'd like to show.

    Would be handy when working on a specific pair of projects and need "quick access" to their application pages (rather than multiple clicks - manage server > application management > click list > select list item).

    Hope I've explained clear enough :-)

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow OPCache Settings

    Allow OPCache Settings to be managed by us. I've tried to do it so via php.ini and .htaccess directives, but neither has worked with some few values.

    Also it's kind of annoying to have to talk to the support team everytime I need something to be changed.

    3 votes
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    4 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  18. 5 votes
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    completed  ·  1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  19. 10 votes
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    3 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  20. Support 'Let's Encrypt' (automatic and free SSL/TLS)

    Mid 2015 the Let's Encrypt Certificate Authority (CA) is expected to go live. It would be great if Cloudways would join this effort and offer it as a service to their customers. This CA & software will allow automatic and free (domain validated) SSL/TLS for any domain.

    For more information visit https://letsencrypt.org/

    157 votes
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    58 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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