Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. WP_MEMORY_LIMIT

    should be at 96 many times for theme templates

    6 votes
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      1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
    • Add Securi Auto Site Scan every 24 hours

      Add a securi site scan bundle for an extra $5 per month for a scan and report every 24 hours

      5 votes
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        0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
      • Support for AngularJS

        Add Support for AngularJS, one of the plugins on my site needed it and as it was nt there I had to cancel my Cloudways ac.

        Once AngularJS is supported would love to move back here again!

        4 votes
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          1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
        • Hide server details from Team Members with limited application access

          When I give limited access to team members the first console screen after they login it shows the server details - server type, disk, etc.

          I want to give application access to my clients but I don't want them seeing the level of server I have them on. It would be better to either not show the server details or go straight into the application dashboard.

          28 votes
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            6 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

            The new console (already in private beta for some 500 customers and to be in public beta from next week) already includes this (no server access option) along many more fine grained privileges that will be possible to set.

            We are not going to implement it on old console as it should be out of the way in short time.

            Cloudways Team

          • Vultr bare metal option

            Vultr now offers dedicated bare metal servers at a good price when I compare it to the virtual servers and maybe to the cloudways pricing too.

            So it would be great in the future to be able to clone over to bare metal dedicated from digital ocean or other provider. I only propose this if there is actual countable benefit over your current virtual options. Well it definitely makes a difference to applications that have a high load and traffic.

            Vultr also offers Ddos protection.

            6 votes
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              0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Add AWSCLI from AWS to your servers

              Adding awscli will allow users to use all the power of amazon aws system on your servers, including sync data to S3, and much more.
              It is really easy to install, official development from Amazon and it will offer great possibilities to admins.

              6 votes
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                0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Informational webpage displaying all installed tools on the servers

                It's great to discover that we have pre-installed tools such as Git and Composer on the PHP stack servers, but I can't seem to find an up to date webpage that lists all of the current tools installed. If there is not a page for this, could we have one made? It would help with forward planning and knowing which servers support which tools.

                9 votes
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                  planned  ·  1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • Auto-Cleaning Option for Logs (Error & Access)

                  On top of not being able to delete logs ourselves (which should be made possible - as suggested by other feature request), it would be massively useful if there was an option to set a timer for logs (both error & access) to be auto-cleaned.

                  Even if we can control the error logs to a degree (by fixing the application errors), we can't fully control access logs which is a problem because it literally means that the disk space for app is constantly growing - and if you don't pay attention it could take your site down due to full…

                  9 votes
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                    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • 5 votes
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                      0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                    • Best Live Chat Software - REVE Chat

                      Get live chat software for your business to take it to a new level with increased number of satisfied customers. Reach Reve Chat today to discuss your requirements and get customized live chat software for your website.
                      Visit - www.revechat.com

                      2 votes
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                        0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
                      • Update PHP 7 to 7.0.2–7.0.4 (supported by Magento version 2.0.1 and later only)

                        We can not update to Magento version 2.0.4, because send me error "PHP Version Check", I am check and the version 7.0 do not support by magento

                        8 votes
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                          0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
                        • Another Reset Permission Setting - But Secure

                          I see you have a reset permissions to - but we need a lock down reset permissions, one that goes 755 for folders and 644 for files. Your current one is great for releasing security temporarily, but after that, we need to resecure sitewide.

                          2 votes
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                            0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                          • eAccelerator

                            Enable eAccelerator.

                            2 votes
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                              0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • Faster cloning of app/server | Instant Cloning | Instant Provisioning

                              We have a rather large application in which constant development happens. For this purpose we at multiple times have to create multiple clones of the live app for people to work on.

                              Because of the server size we have, it takes about 30 to 45 minutes to clone one app.

                              We always tend to do this cloning during neck of the moment and this delay is such a pain.

                              It would be great if we have something like instant cloning where you get the clone in few seconds instead of an hour.

                              Any thoughts / suggestions are appreciated.

                              4 votes
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                                0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                              • Better Cron hinting

                                I would like to see better Cron schedule hinting. I was attempting to set up my cron tasks for a Laravel application and I had to resort to getting help from support. I never would have been able to guess the proper directory without help.

                                1 vote
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                                  0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Enable downgrade without IP-address changes

                                  It would be nice if you could downgrade a server without loosing the IP-address.
                                  Or if you could clone an application to another server and move the IP-address with it.
                                  This could be done by giving the possibility to switch IP-addresses between my own existing servers.

                                  4 votes
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                                    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                  • PLEASE add Email Forwarding!

                                    All other hosts very easily allow you to add a forwarding email address. I dont see any option to add a forwarding email address. Except to buy an actual email box (which I dont need) for $1 each a month.

                                    10 votes
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                                      2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Dedicated servers

                                      Solutions in the "cloud" is simple, flexible and user-friendly when it comes to quickly change the infrastructure. For us that is slightly more advanced users, and sees the need for dedicated servers for our applications have several advantages to having it on dedicated servers.

                                      I am aware that it is significantly more advance and would cost a small fortune, but it is also considerably cheaper than large configurations in the "cloud" for us who have these needs.

                                      The market for dedicated servers is huge, there are both managed and unmanaged servers out there you can pick and choose from. I…

                                      3 votes
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                                        0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Require SSH keys for login / SFTP

                                        Once SSH keys have been set up on a server, password login should be disabled, or at least have an option to disable it.

                                        11 votes
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                                          4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Make a system to schedule server size changes by time and date.

                                          We increase our server size from small to medium for class times when our students take Moodle quizzes, then we have to reset the server to small for off-peak times. It's a real hassle to do this manually four times per week, so if we could schedule server size changes in advance this would be a big help. I'm sure that many other users would also appreciate being able schedule server size changes for peak usage times.

                                          1 vote
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                                            0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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