Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. HSTS (Strict Transport Security)

    Hi,

    Do you support HSTS (Strict Transport Security) in the future? Maybe it will add more security.

    28 votes
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      6 comments  ·  Security  ·  Admin →
    • Sync Server Data between servers

      Keep files in sync across servers for load balancing e.g. rsync

      11 votes
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      • Improved mysql manager with search and replace functionality

        The current administrator is fast and lightweight but it needs a little more functionality. For example it would be nice to have a "search" option within a table and once you get the result set to have the option to modify, delete, etc. Currently if you want to modify the record 10.000 in a table you have to display up to that record and then you get the option to modify it. If you do a query to list only your record 10.000 there is no option to modify it. Yes, it can all be done with queries... but that…

        36 votes
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        • Add SMTP Addon with modern security standards

          I need to use Google's SMTP I had to go out less security applications. It is a disaster to do it. Also I could not use my email registrar because he has little protection to secure applications and disable them function it is not possible. I chose to use smtp google insecure, just to solve the problem, although I want the future to be solved

          3 votes
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            1 comment  ·  Add-ons  ·  Admin →
          • Provide Windows base servers as well

            If you guys provide windows base servers for hosting sites that will be easy for people who don't have idea about Linux.

            4 votes
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              0 comments  ·  Add-ons  ·  Admin →
            • Add Aliyun.com's Server in CloudWays.com

              Do you have plan to add Aliyun.com's server in CloudWays.com, please?

              The Aliyun.com's server is the best in China but it's too hard to setup the server's envirement, so we hope you could add Aliyun.com's server if possible. After all we will run websites for Chinese so the China location server will be the best. I know it's a harder thing than other server because of China's restrict but you should try.

              8 votes
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              • Back Database inside MySQL Manager

                Hi cloudways team

                Handling database within mySQL manager is really frustrating. If you add a option to clone and backup database inside your mySQL manager, is really handy for everyone.

                4 votes
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                • Support for setting up OpenBazaar Server

                  I was told that I would not be able to run an OpenBazaar node on cloudways, but if I leave a link to the guide for setting it up on Digital Ocean, people would look into whether it could be supported. I would like to receive an email if more information is available on whether it is already possible, not possible, or will be made possible later. The guide is at https://openbazaar.zendesk.com/hc/en-us/articles/207852873-Guide-to-Setting-up-OpenBazaar-Server-on-a-VPS, my email address is dekker3d@gmail.com

                  1 vote
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                  • Add the ability to lock down file write access per application (so one a compromised application cannot affect other)

                    Applications on the same server currently have write access to each others' files by default, which is an unnecessary security risk. For example, if you have multiple Wordpress applications on the same server and one gets compromised, the hacker could also compromise any other applications on the same server. If possible, it would be worthwhile to at least have the option to lock down file write access on a per application basis. I believe you already have apache running under separate users for each application, so this might be as simple as disabling the www-data group permissions.

                    3 votes
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                      1 comment  ·  Security  ·  Admin →
                    • Question regarding hosting

                      Can somebody explain me how $40 a year!!! shared hosting plan we came from can handle a high loads and $40 a month!!! plan we picked(small server-amazon web servers based in Ireland) can not handle that? We were already recommended to upgrade to medium $90 server. Im confused.

                      1 vote
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                      • Invoices to a separate mail-address

                        Please consider the option of sending invoices to a separate mail-address (e.g. the accounting dept).

                        4 votes
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                          0 comments  ·  General  ·  Admin →
                        • 17 votes
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                            3 comments  ·  Stacks  ·  Admin →
                          • Allow modifying apache configuration settings

                            An option to allow the apache config file shoule be present. Things like KeepAlive and a lot more settings have a big impact on performance.

                            20 votes
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                            • Prevent caching on specific pages

                              I'd like to add a list of pages that will never pull from cache

                              1 vote
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                              • Add dashboard for applications

                                We have a console for Servers, where we can list all of our servers, enter each one and see the list of Applications on that server (by hitting application management and then viewing the drop-down list)

                                I'd like a console for viewing all applications, independent of server, so we could find a specific site without having to trudge through each server screen.

                                It'd simply act as a list of shortcuts directly into the Application Management screen for each.

                                At the end of the day, we only care about our Applications, that we need servers to host them is incidental, ideally…

                                10 votes
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                                  Brian, this will be already in the new console to be launched (beta) sometime in December. You will be able to sort console by servers, application (independent of server) and even create projects that will be just groups of servers and apps.

                                  The new console (that you should have received an screenshot already in the new permissions newsletter) will be a huge step forward for our platform.

                                  You will need to be patient for a while more.

                                  Cloudways Team

                                • Add the ability to clone to WP With WooCommerce from regular WP configuration

                                  I would like to be able to take a site that is already on Cloudways with a standard WP configuration and clone it to a configuration with WooCommerce. This would be useful for when a site decides to add ecommerce after it was originally launch. There are many WP Plugins that are affected by the Varnish Cache settings of the standard WP Configuration and being able to use the Varnish settings from the Woo Configuration would be ideal. But currently the only way to switch is to manually migrate.

                                  10 votes
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                                    2 comments  ·  Woocommerce  ·  Admin →
                                  • Add Scaleway as a vps provider

                                    Scaleways offers 4 cores, 2 GB RAM, 50GB disk space at 3 euros/month. Much more than any of the current offering. Its bandwidth has DDOS protection. I think you guys should certainly connect with scaleway!

                                    17 votes
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                                    • Click & Go Application Credentials visible for Master User

                                      We were used to have all credentials in that spot, could be a good idea set them to be viewed for master access, inserting the “Master user” as the first member of the team?

                                      Why i need to add a new member (that is a copy of myself account) with another email, plus I want all my work email on the one you have already to contact me

                                      3 votes
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                                        Graziano, you have the master credentials at the server tab level cause they give access to all apps in that server. You don’t need to create another account for yourself. Master credentials have SSH and SFTP access to all apps already.

                                        Let me know if I am missing something.

                                        Cloudways Team

                                      • Support for creating CSR for multiple domains (SAN)

                                        Your platform supports SAN and Wildcard SSL certs but the CSR creator under Application Management does not support multiple domains and it gives error "Enter Domain name in correct format" when I typed in my domains under it. Seems like it supports one domain only so it should be updated.

                                        5 votes
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                                        • Enable mod_xsendfile for Apache2/Apache2.2

                                          For fast uploading large image files and less memory consumption on my application.

                                          7 votes
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