Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Offer Ramnode VPS

    Please offer ramnode as an option. They have good track record of positive reviews, and their specs depending on price range is even better than DO.

    12 votes
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    • Offer Litespeed Webserver besides Nginx

      Litespeed offers a nice performance increment over Apache and Nginx. This would be a great addition to your current performance-oriented offer.

      http://www.litespeedtech.com/products/litespeed-web-server/benchmarks/small-static-file

      26 votes
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        3 comments  ·  Stacks  ·  Admin →
      • Discourse

        It would be great If we can have our own Discourse forum and managed by cloudways, so we can focus on building communities without have to worrying about how to install and upgrading discourse.

        For those who never heard of Discourse, It is a Free forum software build on ruby and ember.js. For more info. check it out here:
        http://www.discourse.org/

        31 votes
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        • How to setup the sender mail for each website, please?

          Hi,

          I am using Gmail SMTP for current server, which related email is sinoceo@hotmail.com.

          Now I am testing Magento website, which when customer place order or signup, the Magento will send related email to the customer but the sender always is honestyplus@gmail, which is our Gmail account for Gmail SMTP. But we need the sender if what we setup, such as info@thumbpackaging.com for thumbpackaging.com website. So how we should setup, please? I believe it's related with the server because I am also using other server from Knownhost.com, which we launched many websites and the sender both are different according…

          3 votes
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            3 comments  ·  Add-ons  ·  Admin →
          • Option to run apache as www-data

            It would be good if there was an option not to run Apache as the same user as SSH / file owner. That way it would be possible to make files & folders read-only as far as the server / PHP is concerned.

            3 votes
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              0 comments  ·  Security  ·  Admin →
            • Option to DELETE account quickly

              This is a follow-up to this: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/9504162-option-to-close-account-quickly

              As I said, what I am suggesting here is a quick way to properly CLOSE/DELETE an account.

              Cloudways currently does not offer such an option.

              1 vote
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              • You guys should have a BigBlueButton Server option

                As you already support moodle. Adding a BigBlueButton option would be amazing.

                http://bigbluebutton.org/

                This perfectly complements Moodle and allows educators to deliver realtime presentations to students via conferencing.

                Plugs right into Moodle and is free and open source.

                5 votes
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                • Symfony Tutorial

                  Symfony setup tutorial

                  1 vote
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                    0 comments  ·  Stacks  ·  Admin →
                  • 4 votes
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                      0 comments  ·  Security  ·  Admin →
                    • Reverse Proxy

                      When wordpress need to integrated in another website, that website has a public domain name: e.g. www.abc.com

                      In that public (or extranet / intranet) web application, the integration is done through an iframe.

                      By using iframe as a container, referring to another page / website / ...
                      In order to send Javascript calls from the main web application to the application in the iframe, I need to send the calls to the same domain.

                      As more and more browsers are closing up security. Most browsers do not allow cross-domain scripting, when the embedded application is using the same sub-domain.

                      And…

                      5 votes
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                      • Add an option to configure Output Buffering (output_buffering) for php under Server settings and Packages

                        It would be nice to be able to configure Output Buffering (output_buffering) for php and apply it server wide. Joomla Recommends turning Off output_buffering for full compatibility. It is a better option to have this capability than to create a custom php.ini file and then uploading it to each and every application that needs it.

                        3 votes
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                        • Password protecting apps from console (via htpasswd)

                          I want to get this option in console to password protect my apps which can be done via creating htpasswd on the server. Will reduce the hassle :)

                          9 votes
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                          • Add a text option for 2 factor authentication

                            The 2 factor authentication is a great feature! You might even get more users on board if there could be an option to receive a text instead of a message through Google Authenticator (ease of use).

                            1 vote
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                              0 comments  ·  Security  ·  Admin →
                            • Need more accurate IP in piwik

                              The default IP is not very accurate as it uses the browser language to guess the location of users. Piwik needs to install something in the backend to allow access to maxmind database so we can get more accurate IP. So I hope you can install that.

                              1 vote
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                              • Trial Account expires after deleting a server

                                I was setting up a trial account to evaluate Cloudways. I created a server on DigitalOcean, but noticed only after creation that the default location was set to London.

                                Being in the US, I wanted to recreate it in the SF or NY zone. So I clicked to delete the server.

                                Immediately after deleting, I was presented with a message stating that my 14-day trial account was now expired... just minutes in.

                                I'm fine with a one server limit, but I would expect that to be limited to one simultaneous instance.

                                In lieu of that, it would have been nice…

                                2 votes
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                                  0 comments  ·  General  ·  Admin →

                                  Hi Greg,

                                  Thanks for the detailed feedback,

                                  We have noted your suggestion and trying to sort out this matter. Will keep you posted with its progress over here.

                                  Alternatively, one of our team member will also get in touch with you shortly.

                                  Regards,
                                  Cloudways Team

                                • Support for Scriptcase 8

                                  I mostly develop website using Scriptcase 8 (www.scriptcase.net)
                                  I hope Cloudways can support this PHP RAD Tools in the future.

                                  3 votes
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                                  • Disk Space Details Per Application

                                    At the Application Tab. Display Application Disk Data and Disk DB usage in numeric stats and Chart.

                                    Purpose - to help us determine what app has increased in size and/or to help manage disk size.

                                    149 votes
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                                    • Awstats to see serverside visitor statistics

                                      It would be great if there's option to enable awstats or similar software to application or server.

                                      many of my clients wants that, dont know why :D

                                      they're getting google analytics reports also.

                                      14 votes
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                                      • Receive alert also in mobile with SMS (In case the services are stucked)

                                        "In case the services are stucked , then our system automatically generates an email on your provided email address."

                                        I suggest to receive the alert also in my mobile with SMS,
                                        just to prevent downtimes, faster,

                                        4 votes
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                                          1 comment  ·  General  ·  Admin →
                                        • Email alerts (server down, disk ...) to all team members (not only primary email)

                                          I want the option to send server related emails (server down time, important updates related to server, important notification etc. all) to be send to emails that are added under team option.

                                          9 votes
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                                            0 comments  ·  General  ·  Admin →
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