Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. stay online

    live chat is not online. i dont know how to reach you guys

    1 vote
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    • Deploy to all sites sharing upstream git repo

      Provide an option at the server level to pull from git repo to all sites which are sharing the same repo

      2 votes
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        0 comments  ·  General  ·  Admin →
      • Ability to upload or enter .env information

        Be able to upload a .env file, or enter the .env key/pair values in the console. Many frameworks (such as Laravel) utilise the .env file to change configuration between dev and prod, and they should never be pushed via git.

        9 votes
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        • Delete multiple app on a server in one go

          We usually create multiple clones on the main app for dev/staging purpose. When we want to get rid of them, it is a pain to delete them one by one. Each staging takes about 2 to 5 minutes.

          Could you please add the option of deleting multiple apps in one go?

          2 votes
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            1 comment  ·  Applications  ·  Admin →
          • More options when restoring an application

            Choose any of the existing restore points in the last 30 days, then:
            - Download
            - Just restore DB
            The ability to download any of the listed restore points for each application. Currently the only option is to overwrite the existing Application. Whereas I appreciate the local backup solution is good, you only have the latest backup.
            There are instances where someone will need to extract a database from a few days previous, but leave the current files intact.

            5 votes
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            • ESI Includes are not working

              ESI Includes are not working on my server. I contacted tech support and they said to suggest it here.

              I have done a test here - www.preciousfaithdesigns.com/test2.html

              It is not my website, because I have bypassed Magento 2 in the test.

              Magento 2 utilises ESI includes and in production mode not having ESI includes breaks the site.

              Could you please find out why ESI Includes are not turned on for my sever? My test shows ESI includes are not working.

              Tearing my hair out.

              Thanks

              3 votes
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              • Offer some type of real time two way communication support (Node.js maybe Kafka)

                I want to get into two way realtime applications as I see that as the major turn happening in the industry. To be honest, I am not sure how to get there yet, with the servers I have. Apache's got Kaftka, Nifi, and Sockets I believe. JS servers have node. I guess there are solutions with Python and C, as well. I am not sure if PHP can do it? You need to put some realtime options into the platform.

                1 vote
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                • Improve WordPress install and clone process

                  I propose streamlining the WordPress Add Application process by modifying the Add Application screen to add fields for WordPress User, and WordPress User Password. This would allow us to input whatever user and password we would want, as opposed to having to accept the default user and password that Cloudways currently generates.

                  This would make it much easier to deal with new sites, as a new user must now be created in WordPress after the site is created. In addition, if the current WordPress user is deleted directly in WordPress, the Admin Panel section of Cloudways still shows the old…

                  2 votes
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                  • Oops...Account Verification process not completed. Please contact our 24x7 Live Chat to complete Activation process thanks.

                    Oops...Account Verification process not completed. Please contact our 24x7 Live Chat to complete Activation process thanks.

                    1 vote
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                      0 comments  ·  Wordpress  ·  Admin →
                    • verification -_-

                      How Can I verify My Email ?
                      I signing up with my email but i did not receive any verification email
                      how can verify to you myself

                      1 vote
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                        0 comments  ·  General  ·  Admin →
                      • Best Share Market Course

                        The Exchange may prohibit the sale of stock chunks, or limit the scale and timing of all sales, but this is clearly not a free market price is determined by supply and demand. Therefore, their participation in sales by withholding knowledge and access, such as the three board market, to maintain the illusion of a free market from the public.
                        For more info visit: http://www.algowireacademy.com/

                        1 vote
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                          0 comments  ·  General  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Add-ons  ·  Admin →
                          • shahzaib ALI

                            BOT ON FIRE POWERD BY SHAHZAINB ALI

                            1 vote
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                              0 comments  ·  Security  ·  Admin →
                            • change policy for invoice

                              Hello, i m stated to you that my site two times down in month because your billing service is very bad because with any email my service stop and i already paid my invoice and also my service stop. I hope you upgrade your policy!

                              1 vote
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                                0 comments  ·  Woocommerce  ·  Admin →
                              • Add NoSQL capabilities (like MongoDB)

                                Many new web developers are using NoSQL rather than MySQl

                                16 votes
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                                  0 comments  ·  Stacks  ·  Admin →
                                • I Make A Photography Site

                                  I Make Photography Site Which Insert On Social Media & Famous Viral It

                                  1 vote
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                                    0 comments  ·  Wordpress  ·  Admin →
                                  • Invision Power Board (IPB) + Varnich Compatibility

                                    Your Varnich settings currently are not compatible with IPB as it is blocking its' cookie.
                                    I highly suggest you to make IPB Compatible with your Varnich setting.

                                    2 votes
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                                    • Add www.sparkpost.com as standard email add-on

                                      Would be great to have sparkpost as a standard email addon like mandrill and the ohter ones that are allready supported. They have a great free plan which enables up to 100 000 free emails which would benefit a lot of small scale users

                                      9 votes
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                                        0 comments  ·  Add-ons  ·  Admin →
                                      • Not having to contact sales to verify an account or reseller accout

                                        Whenever you sign up for an account you are asked to put in your email address and password. Then you are requested to contact sales.

                                        I am a web developer and I set up hosting for my clients. I build a website and when they are satisfied and we are ready to publish I contact them via phone and walkthem through setting up their hosting.

                                        This process is largely hindered by having to contact sales. It slows everything down and there's always a chance that sells won't be available.

                                        It would be much better once you sign up that you…

                                        1 vote
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                                        • Kindly advise & support

                                          Sorry, I register yours last Wed, but didn't understand clearly, hence i ask somebody to teach me on Thur 9/6/16 but I got the mail today that auto stopped now.

                                          Kindly advise

                                          1 vote
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