Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Facebook bot

    Your servers can't run facebook bot why please make it to run bots there are thousands of customer for bot

    1 vote
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      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • Default varnish running on php stack is not good idea

      Default varnish running on php stack is not good idea

      1 vote
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        0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
      • 25 votes
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          5 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
        • 8 votes
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            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
          • File and Folder Permission Setting

            Hello,
            if I chosen your platform;
            Seems; 've always preferred speed and quickness setup.
            However, I am not able to set permission for my predefined files and folders by using filezilla or dreamweaver. Which is normal and acceptable! But I do not have to learn SSH command string to set these simple permission. This is not my job. Why do not you develop an application for this important issue, so we need to set some permission according to wordpress security plugins.. Then; we may need to change them quickly. It is always required.
            I believe, you are trying to develop…

            9 votes
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              0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • bookkeeping services online

              https://www.pioneeroutsourcing.com : For the sake of business, while their decision to outsource a part of the business process is still received, in most cases, include cost reduction Win-Win has been made in order to achieve the status of the, of the first-class service (Gibson).

              1 vote
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                0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
              • preconfigured hosting plan with affiliate code

                Would be good if there would be a way for me to preconfigure a hosting plan to then link to for my client to sign up with using my affiliate code. Basically, I want to choose the server host, the location, and the plan size. Then have a link to that which I can send to my client.

                4 votes
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                  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                • Dediserve

                  Any plans to offer your product on the systems of didiserve?

                  https://www.dediserve.com/

                  4 votes
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                    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
                  • Please fix the signup page

                    On the signup page (https://clickngo.cloudways.com/signup/) I get a mixed content warning:

                    Mixed Content: The page at 'https://clickngo.cloudways.com/signup/'; was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://www.cloudways.com/en/'. This request has been blocked; the content must be served over HTTPS.

                    if I allow the the connection in chrome (allow unsafe scripts)
                    Chrome will sill not send the ajax request:

                    XMLHttpRequest cannot load http://www.cloudways.com/en/. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://clickngo.cloudways.com'; is therefore not allowed access.

                    Please fix this by enabling TLS on all sub domains.

                    1 vote
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                      0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Counter Strike Server

                      Add a option for a counter strike server

                      1 vote
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                        0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                      • Provide EU location for Rackspace emails

                        It would be great if you could specify where the emails servers were located for the Rackspace add on.

                        Currently I believe they store all their email accounts in Virginia, but maybe some pressure from one of their big resellers to also provide a location in EU would be beneficial.

                        Some organisations would need to have their emails stored within the EU and not on US servers.

                        2 votes
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                          1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi Paul,

                          Understand your problem but don’t think we are big enough to put the kind of pressure needed for this. Currently they only offer mailboxes in US and, for what we know, have no plans to support mailboxes in EU.

                          In any case, we have raised this already with our Rackspace manager and will add the feature as soon as they have it available.

                          Cloudways Team

                        • Two step verification - Sms instead of scanning bar code

                          Instead of only scanning bar code, I would request you to add sms msg for this as all smartphones are not supportive. Thanks

                          1 vote
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                            0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow Mysql Server to be accessed through jdbc

                            Currently a mysql server can only be accessed through cloudway's own editor "Click&Go SQL Manager"

                            Adding support for jdbc, would mean that you won't have to use the first party editor. You could use any other 3rd party applications (PHPStorm. DataGrip) to edit/view/manage your sql database

                            JDBC can also be used in java applications and much much more

                            1 vote
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                              0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                            • Yii2 framework support

                              Yii2 is one of the best php framework. It need caching (varnish) + support to advanced template out of the box

                              3 votes
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                                1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
                              • WordPress system commenting does not work fine in Cloudways

                                The standard text "Your comment is awaiting moderation" does no appear after clicking "post comment" and you go at the top of the page without any message of confirmation.

                                The thing is that happens in all WP applications in cloudways (new and old).

                                Thanks

                                6 votes
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                                  3 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add PDF invoice to billing notifications

                                  I think it would be great if you could attach a PDF copy of the monthly invoices to the billing notification e-mails.

                                  Currently when we receive a billing notification, we have to login to our account with two-factor just get a copy for out accounting department.

                                  This is really a needless waste of time for all customers who need the invoice - every month!

                                  I think this suggesting should be easy and quick to implement, and would be a benefit to all customers.

                                  19 votes
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Option to Remove SSL (you deploy shared certificate by default)

                                    Shared SSL in my account causing to open my website with https:// version too with warning messages. This leads to indexation of both https and http pages of my website in google. WHic is huge duplicate content issue.

                                    I saw one famous blogger from India faced same issue with HostGator and he has to move his blog to other hosting due to this issue.: Ref: http://www.shoutmeloud.com/hostgator-to-knownhost.html

                                    1 vote
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                                      1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Please add any India based server

                                      Please add any India based server

                                      3 votes
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                                        1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                      • DISABLE_WP_CRON by default

                                        Would define a trustable WP Cron for low traffic sites, as It won't depend on visits any more.
                                        And also and no less important, High Traffic sites would have a stability boost.

                                        So, by default add this in wp-config.php
                                        define('DISABLE_WP_CRON', 'true');

                                        And automatically setup an actual cron job in the App Console.

                                        Some resources about this:
                                        - https://hondo.wtf/2015/01/11/performant-wordpress-disabling-wp-cron
                                        - https://www.lucasrolff.com/wordpress/why-wp-cron-sucks/
                                        - http://stickystatic.com/tech/disable-wordpress-cron-jobs
                                        - http://www.inmotionhosting.com/support/website/wordpress/disabling-the-wp-cronphp-in-wordpress
                                        - http://support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-replace-wordpress-cron-with-a-real-cron-job

                                        :D

                                        12 votes
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                                          4 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 4 votes
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                                            0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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