Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 1 vote
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    • Client subscriptions

      As we have clients websites on our server we need some way to make sure that they do not use more space etc. than what their subscription offers. Would you consider offering that option?

      6 votes
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        1 comment  ·  General  ·  Admin →
      • Sphinx and Solr engine

        Magento search is probably a problem for most of Magento user and I think Sphinx and Solr are what all Magento store need. So if these engine can be installed, it must be very convenience.

        32 votes
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          10 comments  ·  Magento  ·  Admin →
        • Modification of Moodle App installation

          I suggest modifying the current Moodle App installation so the moodledata directory is not in public_html.

          5 votes
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          • I would like to see a strong FAQ section.

            it would be great if you guys can provide a well FAQ section for the supports that you will cover and what not in your Free support section.

            20 votes
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              2 comments  ·  General  ·  Admin →
            • 74 votes
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                17 comments  ·  Stacks  ·  Admin →
              • Add option to be notified about all team activities via email

                It's easy to forget to mention all team members is ticket creation form. Would be nice to have team member setting that enables notification about all activities going on: new tickets, ticket updates, comments etc.

                7 votes
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                  1 comment  ·  General  ·  Admin →
                • MongoDB Please

                  I already use digitalocean. We usually configure 2 servers per app one for php (with Nginx+ apc cache) and another one for Mongodb. Would be great to have cloudways with this configuration as the other tools you offer are great.

                  Thanks

                  46 votes
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                    13 comments  ·  Stacks  ·  Admin →
                  • 1 vote
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                    • Cloudways should add DDoS protection service

                      DDoS is a common problem now, maybe Cloudways can add a DDoS Mitigation service and upgrade their Network hardware to secure against Level 3 DDoS attacks

                      273 votes
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                        40 comments  ·  Security  ·  Admin →

                        After some difficulties with Cloudflare, we have spoken now with Sucuri (https://sucuri.net/). They offer malware removal, website firewall (providing DDoS protection among other things, requires DNS redirection to point to their firewalls) and site scanning (via local agent). All features independent (we can offer all or some).

                        We are thinking that a better approach to solving our customers problems when it comes to security and performance will be to offer (as add-ons) Sucuri (security centric and very focused on our most common apps) and MaxCDN (pure CDN focused on performance).

                        Any one has had experience with Sucuri? We have already tested (and in talks with them) and looks very promising.

                        Let us know thoughts on this (Sucuri + MaxCDN) approach (vs Cloudfront). We know this is well overdue and want to get it rolling.

                        Cloudways Team

                      • Application Specific Optimisation Add-on

                        Hi
                        I know you guys are constantly looking to improve your stack. Could this article be of any help for future stack updates?
                        http://reviewsignal.com/blog/2014/06/25/40-million-hits-a-day-on-wordpress-using-a-10-vps/

                        As a feature request would it be possible to have the Base Cloudways Stack + App specific optimisation config add-ons? So that if for example I were using Wordpress I could then click a button to optimise the base stack for that particular app without affecting the base stack for other apps.

                        Cheers,
                        Aaron

                        3 votes
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                          0 comments  ·  Stacks  ·  Admin →
                        • Make it possible to set server time from the server settings menu

                          It would be nice to be able to modify the server time from the server settings menu. Maybe under the advanced section.

                          3 votes
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                            Oscar you mean server time or server time zone?. Time is controlled via NTP servers, so don’t see the need for it.

                            Cloudways Team

                          • Manage multiple Wordpress sites from one place like InfiniteWP / ManageWP.

                            Maintain multiple Wordpress sites like InfiniteWP / ManageWP.

                            4 votes
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                              2 comments  ·  Wordpress  ·  Admin →
                            • Introduce IPv6

                              Both DigitalOcean and Amazon provide IPv6.

                              55 votes
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                                13 comments  ·  General  ·  Admin →
                              • Database panel - improvements

                                I think database panel need really improvements.
                                I would like to see in database basic columns as ROWS and SIZE of table.
                                Also collation does not work properly even if I can change it on clickngo panel. It does not change collation for existing tables.

                                4 votes
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                                • add modx cms

                                  It would be great for Modx cms to be included.

                                  Thanks!

                                  8 votes
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                                  • offer installers for cloud apps like owncloud or cozycloud

                                    Simple really, I'd like to see some Cloud applications available for install in Click & Go.

                                    11 votes
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                                    • Deploy opencpu

                                      Make opencpu on a Ubuntu droplet. https://www.opencpu.org/

                                      1 vote
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                                      • GEOIP Required

                                        There is no GEOIP installation in PHP application so its required to install for good improvement application or website speed without any third party call.

                                        Thanks

                                        7 votes
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                                          2 comments  ·  Stacks  ·  Admin →
                                        • Move the 'Feedback' button

                                          It's in the way of the account management menu from a smaller screen size :) A link in the footer, perhaps? Great site otherwise! Very stoked to get started with Cloudways.

                                          2 votes
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