Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. 15 votes
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      2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    • Provide hosting services based in South Africa

      South African companies should not hold any personal identifying data outside of South Africa .... according to the POPI act (Protection Of Private Information)
      Amazon (AWS) are apparently setting up in South Africa at the moment. Please add a South African city as an option

      1 vote
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        0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
      • Add AWS UK London

        AWS has launched a new data centre in the UK, London. I think this would be a great addition to Cloudways. Thanks.

        4 votes
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          1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
        • An alert *before* you enter your credit card

          I suggested a feature: an alert *before* you enter your credit card details saying the trial period ends right away after doing it... not an email afterwards when there is nothing else you can do about it.

          1 vote
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            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
          • Wordmove

            Right form the Wordmove repo:

            "Wordmove is a nice little gem that lets you automatically mirror local Wordpress installations and DB data back and forth from your local development machine to the remote staging server. SSH and FTP connections are both supported.

            Think of it like Capistrano for Wordpress, complete with push/pull capabilities."

            Link: https://github.com/welaika/wordmove

            This would be a game changer for WP workflow in CloudWays.

            10 votes
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              1 comment  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
            • Excel MySQL Support

              Please allow to connect to MySQL Database in Excel. Not only MySQL Workbench!

              6 votes
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                1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow the public_html folder be symlinkable

                In Short allow the ability to symlink the public_html folder in order to use Ci tools such as bamboo, deploybot, envoyer to handle deployment of code.

                It would be great to run a build scp a zip of the site unzip on the server and then symlink the public_html with the current release, therefore having no downtime when deploying code.

                11 votes
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                  1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
                • I need WHM for restore my backup

                  I need WHM to restore my prestashop backup.
                  I can't insall CentOS and you don't provide VHM

                  1 vote
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                    0 comments  ·  Prestashop  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add GoDaddy Hosting which include DDOS

                    Godaddy Cloud Servers are about the same price as DigitalOcean and already provide DDOS protection by default. This information is something you will find if you call them for it's not listed on their website.

                    1 vote
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                      0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                    • HSTS (Strict Transport Security)

                      Hi,

                      Do you support HSTS (Strict Transport Security) in the future? Maybe it will add more security.

                      30 votes
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                        6 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add LOCALE settings to PHP configuration

                        It would be useful to be able to set the LOCALE setting for php.

                        5 votes
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                          0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • Back Database inside MySQL Manager

                          Hi cloudways team

                          Handling database within mySQL manager is really frustrating. If you add a option to clone and backup database inside your mySQL manager, is really handy for everyone.

                          5 votes
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                            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                          • Setup Queue workers for Laravel

                            It's not possible to setup queue workers for Laravel. The ability of dispatching to workers is a big thing. It would be great if it could be supported.

                            8 votes
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                              2 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
                            • Improved mysql manager with search and replace functionality

                              The current administrator is fast and lightweight but it needs a little more functionality. For example it would be nice to have a "search" option within a table and once you get the result set to have the option to modify, delete, etc. Currently if you want to modify the record 10.000 in a table you have to display up to that record and then you get the option to modify it. If you do a query to list only your record 10.000 there is no option to modify it. Yes, it can all be done with queries... but that…

                              37 votes
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                                4 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Sync Server Data between servers

                                Keep files in sync across servers for load balancing e.g. rsync

                                11 votes
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                                  2 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add SMTP Addon with modern security standards

                                  I need to use Google's SMTP I had to go out less security applications. It is a disaster to do it. Also I could not use my email registrar because he has little protection to secure applications and disable them function it is not possible. I chose to use smtp google insecure, just to solve the problem, although I want the future to be solved

                                  3 votes
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                                    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Provide Windows base servers as well

                                    If you guys provide windows base servers for hosting sites that will be easy for people who don't have idea about Linux.

                                    4 votes
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                                      0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add Aliyun.com's Server in CloudWays.com

                                      Do you have plan to add Aliyun.com's server in CloudWays.com, please?

                                      The Aliyun.com's server is the best in China but it's too hard to setup the server's envirement, so we hope you could add Aliyun.com's server if possible. After all we will run websites for Chinese so the China location server will be the best. I know it's a harder thing than other server because of China's restrict but you should try.

                                      8 votes
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                                        3 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Support for setting up OpenBazaar Server

                                        I was told that I would not be able to run an OpenBazaar node on cloudways, but if I leave a link to the guide for setting it up on Digital Ocean, people would look into whether it could be supported. I would like to receive an email if more information is available on whether it is already possible, not possible, or will be made possible later. The guide is at https://openbazaar.zendesk.com/hc/en-us/articles/207852873-Guide-to-Setting-up-OpenBazaar-Server-on-a-VPS, my email address is dekker3d@gmail.com

                                        1 vote
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                                          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add the ability to lock down file write access per application (so one a compromised application cannot affect other)

                                          Applications on the same server currently have write access to each others' files by default, which is an unnecessary security risk. For example, if you have multiple Wordpress applications on the same server and one gets compromised, the hacker could also compromise any other applications on the same server. If possible, it would be worthwhile to at least have the option to lock down file write access on a per application basis. I believe you already have apache running under separate users for each application, so this might be as simple as disabling the www-data group permissions.

                                          3 votes
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                                            1 comment  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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