Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Place restrictions of the transport of data from cloudways Staging to Live

    Hi

    As per the above title. I would like to restrict the transport of data from cloudways staging to live.

    Primarily this is to prevent any accidental data deletion. I.E updating a woocommerce store

    As a safety precaution I would like to prevent data to only go in one direction Live -> Staging

    1 vote
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      0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    • access to .conf file for Nginx

      I needed to do some security tweaks and could not access the .conf file for Nginx to make the changes. I think it would be a good idea to allow access for customization. I wanted to be able to...

      1.Prevent Information Disclosure

      Often servers are incorrectly configured, and can allow an attacker to get access to sensitive information that can be used in attacks.

      2. Prevent PHP execution

      Overview
      By default, a plugin/theme vulnerability could allow a PHP file to get uploaded into your site's directories and in turn execute harmful scripts that can wreak havoc on your website. Prevent…

      1 vote
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        0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
      • One Click Set Permission to Application Level

        Allow for reset permissions to be at application or server level as owner. Magento 2 does better if application is owner.

        1 vote
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          0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow for backing up SSH Users and Enable/Disable Users

          Allow to enable/disable both server level and application level ssh users and keys. Allow easy backup of ssh users and keys for migrating servers or copying to other servers/applications

          Allow bulk upload of whitelist IPs

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            0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
          • Come up with FREE Control Panel - VestCP and also keep Roundcube default Email Server

            Come up with FREE Control Panel - VestCP and also keep Roundcube default Email Server

            1 vote
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              0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
            • Option to re-create database

              There should be an option to re-create an entire database. So instead of dropping all tables, we should be able to mysql DROP TABLENAME and mysql CREATE TABLENAME. I ran into a major mysql bug and my database was corrupt, even when I dropped all tables. I do not want to change the name of the database, just be able to re-create the database from scratch.

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                0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                • Varnish cache for Opencart Apps

                  Cloudways is the first and favorite option for managed Cloud hosting for Opencart as mentioned in Opencart community. So I feel there should be varnish cache support for opencart (latest version).

                  1 vote
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                    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                  • Exclude plug-ins from re-enabling when pulling from live to staging

                    When pulling from live to staging plugins like mailing newsletters etc are activated again. It would be nice to disable certain plugin on every pull request.

                    Also it would be nice to update some wordpress/plug-in settings, for example forms notification will be send to a different e-mail on a staging site then on a live site.

                    Now every time i pull data from staging to live, i have to do this manually.

                    1 vote
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                      0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
                    • Varnish exclude PHP Sessions

                      Hi Cloudways,

                      You already offer pages and cookie exclusions from Varnish settings. But you should also consider PHP Sessions for this exclusion.

                      We often add a get parameter in our Google Ads, and when visitors go to our website, we would like to store this parameter in a PHP Session and post it on a form when they get in touch.

                      Now we need to turn of Varnish completely.

                      1 vote
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                        0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                      • How to reset or change Earthlink password?

                        Are you frustrated with your Earthlink email account or you are not able to reset or change your Earthlink email issues then no need to worry here you can learn easy steps to reset or change your Earthlink passowrd but if you are facing issues during the process then you can contact to Earthlink password reset phone number 1-844-819-3386. If you find any other technical issues like Earthlink password recovery , create earthlink account , Earthlink email settings and any other then you can dial their toll free number and get the best online assistance for your Earthlink email issues.…

                        1 vote
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                          0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • What is the process for Sky email password recovery ?

                          If you want to recover your Sky email account password or you are not able to recover your Sky email password then don’t worry here you can learn simple steps for Sky email password recovery but if you are still facing issue during the process then you can contact to the Sky email password recovery phone number 1-844-819-3386. If you find any other technical errors like Sky email password recovery, change sky email password, create sky email account , Sky email password reset and any other problem then you can dial Sky email password reset phone number and get best…

                          1 vote
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                            0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow the commands apt-get install -y mono-complete

                            Need to install certain apps which require MONO

                            1 vote
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                              under review  ·  0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                                • Auto scale: Both Vertical & Horizontal

                                  Just in case there is an unexpected traffic load. Servers should auto scale and scale down when the load goes off.

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                                    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Caching of outgoing rest requests

                                    Rest requests from a cloudways service / server to a service outside the cloudways platform shall be cached by varnish.
                                    Caching time (TTL) should be configurable.

                                    1 vote
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                                      0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Tab focus for the 2FA box

                                      It's only a small thing but when logging in using 2FA the tab focus isn't on the code box so it's another click to enter the code. All of the other systems I use focus the 2FA code box so it's something I'm used to.

                                      1 vote
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                                        0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Exclude certain tables from the search/replace script when cloning

                                        I've just cloned a site and the script has updated the client email addresses in the database from <user>@domain.com to <user>@www.domain.com, which caused all of the clients users to fail login.

                                        I'm sure it would be quite simple to exclude the user tables from this script.

                                        1 vote
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                                          0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Let use PhpMyAdmin as a database manager

                                          Anas Siddiqui, one of your team, confirms that your database editor is incomplete: «you can delete the table but the column delete is not possible, you delete the rows only» and suggested me to leave a feedback.

                                          I've already read the answer "We made long ago the decision to use adminer against phpmyadmin. This is not going to change in the short term." but why?

                                          You did a great tool, all based on making life easy for users, and then you chose to make the deployment of PHPMyAdmin not easy... why?

                                          4 votes
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                                            1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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