Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Kindly Add Debit Card and Net-banking Payment For Customers

    Kindly Add Debit Card and Net-banking Payment For Customers , your process is without credit card people cant buy your server,in most of the people don't have credit card transactions in india

    1 vote
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      0 comments  ·  General  ·  Admin →
    • New Email Adress on New application.

      New Email Address option should be there whenever install new application. I hate whenever I install new application it installed on the primary email address. Kindly, provide extra admin user email.

      1 vote
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      • Better overview - Grid view for applications and servers

        In our web agency we sometimes have a little trouble getting a proper overview over the servers and or applications we have on your platform.
        Would it be possible to make a "Grid view" for the applications? Perhaps with a screenshot of the applications like Flywheel does?
        That would give a 10x better overview :D

        12 votes
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        • MySQL 8

          MySQL 8 GA was just released recently. There are many improvements versus 5.x and it would be the future.

          https://dev.mysql.com/doc/refman/8.0/en/mysql-nutshell.html

          4 votes
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            0 comments  ·  General  ·  Admin →
          • user agent rules

            I want to add user-agent rules in varnish cache. Because magento 2.0 have user-agent store view

            1 vote
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            • Upgrade ionCube Loader 10.1.0 or Greater

              Please upgrade ionCube Loader 10.1.0 as WHMCS now requires this to enable automatic updates. Without it manual updates are required which is a tedious time consuming process.

              Many thanks.

              6 votes
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                0 comments  ·  Security  ·  Admin →
              • Fix security problem with Team Member

                My niche is high risk for online hacking. In Cloudways I can add a team member, which sends his un-encrypted password to his account. This is high risk. As owner of my account I should be able to change his password, and then I can share via a secure app like Last Pass. Please consider this a high priority request. Thank You

                1 vote
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                  0 comments  ·  Security  ·  Admin →
                • provide a means to sort projects.

                  It would be nice if the projects on the project page were sortable.

                  2 votes
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                  • error on SMTP settings page

                    I just accidentally entered the incorrect password for my SendGrid account, but there was no indication on the SMTP settings page. When my site failed to send out emails, I had to contact CloudWays support. They let me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page, then I would be able to correct it without taking up CloudWays Support's time.

                    1 vote
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                    • Add Vultr 512MB RAM Server Option

                      I have seen other ideas asking for the price of Vultr servers to be reduced, but I am NOT suggesting that, the prices are fair given these servers are managed. What I'm asking is could Cloudways add the lowest level Vultr server option (1vCPU/512MB RAM/500GB space) as an option?

                      This would be very useful for staging servers or when you need to clone server to test something out. With Vultr this costs $2.50/mth so with the Cloudways markup it would be about $5.50/mth (220%) and that would be great for a staging server.

                      Thank you for your consideration.

                      11 votes
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                      • Breeze cache in Multisite: Per site on/off setting

                        It would be great to have a per site setting for the Breeze cache plugin in Multisite.
                        There is often at least one sub-site in development which does not require caching during dev, while the other sites are all live and need it.

                        We might also have different needs for our own CDN urls per site which can be set in Breeze on each subsite.

                        Thanks

                        1 vote
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                          0 comments  ·  Wordpress  ·  Admin →
                        • File Manager

                          Update Cloudways with ADD New Features "File Manager" to Upload Large File in ZIP.. and RAR Formats.

                          1 vote
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                            0 comments  ·  Add-ons  ·  Admin →
                          • Force 2FA for Team Members

                            As account owner, I can setup 2FA on the main account, but I can't force my team members (some of whom have full access) to do so. This obviously creates a security loophole.

                            1 vote
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                              0 comments  ·  Security  ·  Admin →
                            • Need more payment method like UPI or Instamojo

                              Kindly Integrate more payment options like Instamojo or UPI. Our bank holds the account if any payment is processed via PayPal.

                              1 vote
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                              • Can we please please get a wild card SSL certificate on the cloudwaysapps.com domain

                                I am constantly deploying dev environments for development/plugin updates. Many of the WP/Woo plugins need an ssl cert to work properly.

                                The .cloudwaysapps.com domain that these are deployed on does not have a wildcard ssl certificate meaning our dev environments have plugin conflicts. Wildcard SSL certs are available for less than US$50 per year. I am more than happy to pay for it.

                                If this could be put in place as soon as possible it would be hugely appreciated. You can invoice me for the cost no worries.

                                10 votes
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                                • billing history to be able to filter by project or server

                                  Filter billing history by server or project

                                  1 vote
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                                  • need to istall Railgun

                                    we will using cloudfare so need to support Railgun

                                    3 votes
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                                      0 comments  ·  Add-ons  ·  Admin →
                                    • Incrementar bloco de tarefas estilo google agenda

                                      It would be interesting if within each application has a task scheduler, as well as google agenda, because when we develop our sites we like to follow steps and adding tasks to that application we are developing.

                                      1 vote
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                                      • Let use PhpMyAdmin as a database manager

                                        Anas Siddiqui, one of your team, confirms that your database editor is incomplete: «you can delete the table but the column delete is not possible, you delete the rows only» and suggested me to leave a feedback.

                                        I've already read the answer "We made long ago the decision to use adminer against phpmyadmin. This is not going to change in the short term." but why?

                                        You did a great tool, all based on making life easy for users, and then you chose to make the deployment of PHPMyAdmin not easy... why?

                                        1 vote
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                                          0 comments  ·  Add-ons  ·  Admin →
                                        • Show chat icon at bottom right

                                          It's great to have the Online Chat tool, but whenever I need to minimise the screen to see something in Platform admin, I can only get back to it by clicking on the tab on the right and opening the Live Chat again.

                                          I've asked questions, had to close it to see what was being mentioned, then open it all again to respond or when I hear the ping notification that there's a new message.

                                          It would really speed up sorting out issues via chat. Thanks!

                                          1 vote
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