Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Symfony Tutorial

    Symfony setup tutorial

    1 vote
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      0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
    • 4 votes
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        0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
      • Reverse Proxy

        When wordpress need to integrated in another website, that website has a public domain name: e.g. www.abc.com

        In that public (or extranet / intranet) web application, the integration is done through an iframe.

        By using iframe as a container, referring to another page / website / ...
        In order to send Javascript calls from the main web application to the application in the iframe, I need to send the calls to the same domain.

        As more and more browsers are closing up security. Most browsers do not allow cross-domain scripting, when the embedded application is using the same sub-domain.

        And…

        5 votes
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          0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Add an option to configure Output Buffering (output_buffering) for php under Server settings and Packages

          It would be nice to be able to configure Output Buffering (output_buffering) for php and apply it server wide. Joomla Recommends turning Off output_buffering for full compatibility. It is a better option to have this capability than to create a custom php.ini file and then uploading it to each and every application that needs it.

          3 votes
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            0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
          • Password protecting apps from console (via htpasswd)

            I want to get this option in console to password protect my apps which can be done via creating htpasswd on the server. Will reduce the hassle :)

            9 votes
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              3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Add a text option for 2 factor authentication

              The 2 factor authentication is a great feature! You might even get more users on board if there could be an option to receive a text instead of a message through Google Authenticator (ease of use).

              1 vote
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                0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
              • Awstats to see serverside visitor statistics

                It would be great if there's option to enable awstats or similar software to application or server.

                many of my clients wants that, dont know why :D

                they're getting google analytics reports also.

                16 votes
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                  3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • Need more accurate IP in piwik

                  The default IP is not very accurate as it uses the browser language to guess the location of users. Piwik needs to install something in the backend to allow access to maxmind database so we can get more accurate IP. So I hope you can install that.

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Trial Account expires after deleting a server

                    I was setting up a trial account to evaluate Cloudways. I created a server on DigitalOcean, but noticed only after creation that the default location was set to London.

                    Being in the US, I wanted to recreate it in the SF or NY zone. So I clicked to delete the server.

                    Immediately after deleting, I was presented with a message stating that my 14-day trial account was now expired... just minutes in.

                    I'm fine with a one server limit, but I would expect that to be limited to one simultaneous instance.

                    In lieu of that, it would have been nice…

                    2 votes
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                      0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi Greg,

                      Thanks for the detailed feedback,

                      We have noted your suggestion and trying to sort out this matter. Will keep you posted with its progress over here.

                      Alternatively, one of our team member will also get in touch with you shortly.

                      Regards,
                      Cloudways Team

                    • Support for Scriptcase 8

                      I mostly develop website using Scriptcase 8 (www.scriptcase.net)
                      I hope Cloudways can support this PHP RAD Tools in the future.

                      3 votes
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                        0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                      • Receive alert also in mobile with SMS (In case the services are stucked)

                        "In case the services are stucked , then our system automatically generates an email on your provided email address."

                        I suggest to receive the alert also in my mobile with SMS,
                        just to prevent downtimes, faster,

                        4 votes
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                          1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add X-Cart 5

                          X-Cart 5 has a free version that rivals many other free carts.

                          22 votes
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                            8 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add support for PHPEd debugger

                            Hi,

                            Could you possibly add support for PHPEd? It's one of the most popular PHP development IDEs. It has its own debugger extension as described here: http://www.nusphere.com/kb/technicalfaq/howto_install_dbg_module.htm

                            An overview of their debugger is here:
                            http://www.nusphere.com/products/php_debugger.htm?

                            Basically, it involves uploading the debugger extension to the server and making some modifications to the PHP.ini file.

                            1 vote
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                              1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
                            • Offer a LAPP stack as an alternative to a LAMP stack.

                              I'd like either bare "metal" spin that allows installing whatever on it or a LAPP stack... We have applications that like that better.

                              5 votes
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                                0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
                              • 15 votes
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                                  5 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                • Two factor authentication deactivation (in case of device loss)

                                  It would be nice to deactivate the two factor authentification by proving our identity in case we lose our phone or device we use. Now we have to pass through the chat and it would be nice if it were more automatic.

                                  3 votes
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                                    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow firewall options

                                    Allow us to customise the firewall (to define which port numbers can be opened)

                                    28 votes
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                                      4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Cloudways should partner with ewww.io to bring their tool as a MediaWiki extension

                                      ewww.io has a magnificent Wordpress plugin that can batch optimize images in directories, even outside the wp-uploads directory. To have this capability in MediaWiki installs would be a huge improvement in the lives of administrators of MediaWiki websites that deal a lot with images. To get bulk optimization of gifs, jpegs, pngs, it would be great. I have pitched the idea to ewww.io before, but I think they don't have many resources. If CloudWays could support them in a way, it would also benefit all the CloudWays customers with huge MediaWiki installations

                                      5 votes
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                                        0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Bitnami.com

                                        Partner with bitnami.com, they have over 100 awesome open source applications, made super easy to deploy, that can complement your hosting services.

                                        13 votes
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                                          0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
                                        • autoredirect (or option) on login to Server Overview

                                          When I log into the website, it's a pain in the ass to have to click Servers (after I click application click and go, or w/e the name is) because I do this like 5-25 times a week.

                                          2 votes
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                                            0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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