Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Ability to name folders upon application creation or rename w/o symlink

    Folders are difficult to identify when accessing via FTP, and changing the name results in an additional symlinked folder which results in more clutter (e.g. 100 sites -> 200 folders). Would be nice to have a better way to name these initially or rename without a symlink. I know config files for nginx and apache would likely have to be rewritten but I would think that this could be done programmatically.

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. Simpler Account Verification Process

    Regarding Cloudways' account verification process, please consider changing this system. I can no longer suggest my clients to use a company that doesn't put the server online within the hour. A 24-48 hours time period to get the server online it's nonsense. You guys really need to figure out another way to do this faster and easier. Also, to send documents for account verification by email is very rudimentar, I don't see this method for account verification anywhere else. Maybe upload documents on the website? Maybe let user know how long it will actually take to get the server online?…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. application management

    Allow users to change application management credentials.
    See Request #161062 for more details.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please add gRPC extension in PHP

    It is mandatory for connecting the application with Google Cloud Firestore

    2 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  5. Option to set Local Backup at a different Frequency rate than Remote Backup Frequency

    Option to set Local Backup at a different Frequency rate than Remote Backup Frequency

    1 vote
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Server Settings Default

    Make it if you don't add a number character to one of your 'Server Settings' it should just save as DEFAULT. At the moment you need to add a character in order to save your settings. I want to be able to change a certain server setting back to default but there is no option.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please activate the Bahrain AWS datacenter

    Please enable it asap, as it will be beneficial for us serving the Middle East.

    Thanks and regards

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Magento installation upgrade to magento version 2.3.2

    Using the latest version of magento

    1 vote
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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  9. sphinxsearch

    Hi,
    Please allow to setup sphinx search on the server.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improved Website development

    Your website is the first impression that every person gets when they search for your company’s name. It has to be the most interesting and informative part of your business if you wish to retain your prospective clients. The visitors should get an enlightening experience while they scroll through the website. We continue to provide growth and excellence to your business with our development expertise.

    As an experienced website development company in Ahmedabad, Gujrat, India. We build dynamic websites with robust technology, tailored solutions as per your company needs. Don’t just become a domain on the internet use it as…

    1 vote
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Data Analytics

    A person's capacity to make quick, predictable and full proof choices is essential in the present information driven market. Customer focused organizations will accomplish this through the ideal mix of people, process and technology.

    The Cutting-Edge Data Analytics can unlock business value that is hidden in your data. The Data Scientists in our Analytics group can expertly apply a range of advance methods to develop profound business insights and solve business problems that go past the conventional Business Intelligence area.
    We will help you alot in improving you performance by analyzing your data.
    For more details visit: https://finbyz.tech/data-analytics

    2 votes
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  12. ERP software

    Today, when businesses are becoming more competitive, having ERP software technology at your side can create distinct various business benefits. The digital disruption is going to leave behind the companies which cannot change with time. Without an ERP software, you and your staff members may have redundancies in operations, or you may have to waste time completing repetitive tasks manually. Your team is flying blind when your decisions are based on guess work instead of concrete information.
    For more information visit: https://finbyz.tech/erp-software

    2 votes
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  13. HR Management Software

    Human resource software integrates all the functions and helps in simplifying the loads of tedious and repetitive work which is in fact important for the achievement of efficiency in the organization. They tend to change the ways in which the business process are conducted and keeps in organized and simple. The software also provides transparency and accuracy in things and provides a clearer picture to the employees regarding their individual growth and performance.

    For more info about Human Resource Software Visit: https://finbyz.tech/human-resource-system

    2 votes
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  14. testing

    this is for testing purpose

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  15. How to perform Google account recovery by entering the date of birth

    If you are facing trouble while signing into your Google account because you forgot the password , you don’t need to worry about it now. You can easily recover your account by resetting the password of your account by various methods.
    If you do not have access to your recovery contact details such as your phone number or alternate email address, you will find it difficult to recover the account in this situation but you still have another option to reset the password of the Google account.
    Google account recovery can be done by using security questions such as your…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow closing shellinabox

    The shellinabox service that runs on port 4200 is not secure enough, for a number of reasons:
    * it accepts non-TLS traffic
    * no multifactor authentication
    * no battle-tested frontend webserver like nginx before it

    Instead of fixing all of these, perhaps just allow to disable this service like you allow for other services.

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  17. 6 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. timezone to use in logfiles

    Would be handy to specify the timezone you would get in log files. For example apache logs are always in UTC and can be configured at the apache level.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Include a back-up estimate so we can tell what to expect on our bill. Have a bill est. that shows server cost(s) plus backups on each serve

    Include a back-up estimate so we can tell what to expect on our bill. Have a bill est. that shows server cost(s) plus backups on each server.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Preserving IP address when cloning server - making scaling down hassle-free

    Scaling up is easy.

    Scaling down (with Vultr, DigitalOcean or Linode) requires to clone a server.

    When cloning, server gets new IP address - this causes a lot of hassle with application integration or DNS configuration.

    SUGGESTION:
    It would be great to make scaling down hassle-free, so that after cloning server could have the same IP as previous server.

    2 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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