Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. A Package for DevOps

    I am currently in the process of moving my sites from cPanel based hosting env. to Vultr, DO, and Linode.

    I think everything you guys offer at CW is pretty great, except you folks do not provide us with root access. That's a bummer!

    I think you folks should create a new package for DevOps or just for developers who are interested in having the root access. This package will offer everything your platform offers, the custom panel, staging area, security management and stuff but it would also provide root access.

    Devs would know what they are doing. You'll be…

    4 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. pagespeedy php free extension

    pagespeedy is a php free extension, awesome server side cache... varnish is having some problems in prestashop latest version... plz guys, pagespeedy :)

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Renaming Apps = Multiple App folders

    Please make it possible to delete/remove/hide/tidy the multiple app folders which appear on renaming apps. Surely 1 App = 1 folder!

    It's small thing that makes a bug difference for managing and organising applications via SFTP.

    Thanks

    4 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. mod security

    Please add mod_security

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  5. support the Cross Browser Testing Tool(chrome&firefox mainly) as one option of Application

    Hi Team,
    pretty disappointed when i don't see the Cross Browser Testing Tool(chrome&firefox mainly) in the Application's option, just for your reference(https://www.google.com/search?hl=en&q=browser+testing), it's a widely used Application, i don't demand too fancy functionality out there by cloudways.com, but just expect to have the basic functions with this related, e.g: can open browsers, install extensions/add-ons, can upload test files as https://crossbrowsertesting.com/ provides currently. that's it!

    Thanks for consideration.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow changing Varnish config file (VCL) after application setup

    A dropdown with options next to the "Varnish Toggle" button allowing us to choose which VCL is configured with this application would allow us flexibility to change our stack without having to create a whole new application and reconfigure ours.

    6 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fail over to a different server

    setup failover site on the different servers and in case of failover you can autoswitch the site to the failover

    i.e Main site on AWS large, fail site on AWS small or Ocean Drop or other provider

    8 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. install server applications from repositories

    The whole root thing drives me crazy - but i hear your reasoning. Need root to install various packages. why not let users install packages from set list of repositories ? you can always block certain ones.

    6 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. PHP 7 compatible with memcache in cloudways.

    PHP 7 compatible with memcached in cloudways for improving the speed of wordpress and phps sites.

    When active memcached charging time decreases drasticamento and php 7 should decrease the load time even more.

    18 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Integrate R analytics with PHP

    R Programming tool is used for doing analytical computations. It would be nice if the cloudways provide me some way to integrate this with my already existing PHP application.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Improve permission settings

    I notice when you change the shell username to something else, it doesn't change the ownership of the directories and files in the public_html directory. You have to do an additional step which is Reset Permissions to have it reflect the changes. Maybe have function to also reset permissions when you change the shell username.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. WordPress Multisite + WooCommerce + VARNISH

    I have an Multisite Application, and i have WooCommerce installed!
    Also i have WProcket, and i used Varnish... and my site was like a ROCKET!

    BUT WooCommerce dont work with MultiSIte Varnish configurations...

    It would be great if you could support WP MultiSite + WooCommerce + Varnish!

    4 votes
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    2 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please update libtidy

    The one you have is from 2009! and there is no way for using to manually install the new version.

    http://binaries.html-tidy.org/

    1 vote
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Singapore datacenter for Vultr

    https://www.vultr.com/locations/ SG datacenter is available. Please consider support this too. Thanks.

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  15. Papertrail

    Please evaluate the possibility of sending the logs to Papertrail.
    Papertrail would be extremely useful for logging and debugging.

    3 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make Auto-Healing more effective

    It happened already a couple of times that my Wordpress Database crashed and it couldn't recover by itself.
    Instead I have log Stop the Server and Restart it.
    Could this happen automatically?

    3 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please, stop rounding off charges!

    I think is not fair rounding off values, since we're not playing math, but dealing with money. By rounding values, people are unwittingly donating money to Cloudways! What about non dollar paying customers? As an example, by rounding $0.5 to $1, customers are paying more $0.5 for nothing, and customers which pay in reals are paying around R$ 1.65, just for nothing. Please, stop doing that. You are a company, not a non-profit organization we are helping with this "donations". If Cloudways thinks backups costs are high, simply make a price readjustment on it.

    4 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  18. Is it possible to set hostname default to clients domain?

    Hi,

    I am the developer of WHMCS Digitalocean reseller module and WHMCS Serverpilot reseller module. I am interested in your service and found you are now providing API's to manage your service. So it peaks my interest to develop a module for whmcs similar to my previous modules.

    Before that, i have some questions to get answers?

    1. Is it possible to set hostname default to clients domain name or something else instead of app-xxxxx.cloudwaysapps.com? So that it makes the module some what white labeled.

    2. is it possible to get developer account/server to test my module in live?

    3.…

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. More repositories to one application

    Now we can add only one repository do application from admin panel - If I want to add another repository I must to do it via SSH - this is
    impediment and totally incomprehensible.

    Thanks.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  20. Use supported PHP timezones (America/Chicago instead of US/Central)

    Some of the PHP timezones listed on the basic settings and packages page are not supported by PHP. For example, I can select "US/Central" as a timezone, but PHP only supports "America/Chicago", which isn't an option. See: https://secure.php.net/manual/en/timezones.others.php

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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