Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Get a full dump of an application for archiving purposes

    My business model in building websites is more similar to Wix, eg., client pays me a monthly fee and I provide hosting and design services. And whenever the client wants to end the contract (or move somewhere else) I get a dump of the files and the database, and then archive it on OneDrive. This is a fairly quick and simple operation via SSH, but it would be nice to have an option on the control panel: "One click full site dump".

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Include the new Google Hamina, Finland (europe-north1) datacenter.

    Please include the new Google Hamina, Finland (europe-north1) datacenter.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. What is a PDM? Product Data Management system

    A Product Data Management system integrates, enhances and governs all your internal and third-party product data, from simple documents to manufacturing instructions.
    More information at: https://saleslayer.com/product-data-management-pdm

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. Kyup Clustering for ultimate performance

    Kyup is already offering the best CPU performance for the money. Use that with Clustering and you have a perfect Production setup.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add 100% Python support

    I need a project with machine learning with python

    3 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Google SSO login for Team members (only works for the account Owner)

    After a conversation with support it seems that Google SSO login only works for the account Owner but not Team Members.

    Can you make this work for Team Members too please because currently they think that their account or login isn't working when they expect this to work as it would on any other website.

    Thanks :)

    16 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Update WP migration plugin to support latest version of WP

    Per Cloudways support - the Migration Plugin ONLY works with WP 4.9.5 (not the latest version). Secondly, there's no documentation on a manual WP transfer. What gives?

    1 vote
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    0 comments  ·  Software Updates  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. DBaaS (MariaDB and MySQL)

    Offer Database as a Service. This will greatly help us offload server load and be able to scale easily without the fear of data corruption. DBaaS will improve web server performance. Maybe this can be integrated.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Being able to adjust MaxRequestWorkers MaxConnectionsPerChild config

    It would be great to to adjust MaxRequestWorkers MaxConnectionsPerChild in the control panel rather than have to ask cloudways support. When using PHP-FPM (which is now the standard with cloudways hosting) adjusting these settings to your own needs is really beneficial and prevents memory outages/site down time.

    5 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Set Varnisch cache time on application level

    Varnish hit rate is low on low traffic sites. By setting the cache time of varnisch on an application level you can beter manage site speed per application.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Office Installtion & Setup Guide - Octa One Network

    We provide Technical Support and other services to you. We are here to help you. We help you with Great technical services at an affordable price.

    http://www.officeccomsetup.com
    http://www.officeccomsetup.com/office-setup

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please offer CloudwaysCDN Analytics

    Please offer Cloudwayscdn analytics

    2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. Stop New Relic Scrips if not Used

    I don't use New Relic and it is disabled on my server but 2 scripts still run when a web page is loaded. I would like to stop that but it seems this is not possible according to a recent chat I had with one of your service engineers. Could you have a look at that? Thank you.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow user backup settings

    Hi, I would like to suggest that User should be given the chance to set the backup timings on his own preference so that he himself can fine tune it for the time when the website has the least load.

    4 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Require application names to be unique

    I found out today that you can have several applications with the exact same name. This can be confusing, and I suggest that it should check this before creating a new application, requiring application names to be unique.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. opcache settings

    opcache.maxacceleratedfiles=? , opcache.validatetimestamps=? and opcache.consistencychecks=? , i would like to change this opcache settings

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Office Installation and Setup Guide - Octa One Networks

    We provide Technical Support and other services to you. We not only fix your MS office setup related issues but will guide with how to get started with your new Office 2016 product once it get installed successfully.

    Regards - http://www.officeccomsetup.com

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
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