Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Implement OpenSSL 1.0.2 (or later) for Chrome to benefit from HTTP/2 using ALPN

    See the "Note:" section below:
    https://support.cloudways.com/enable-http2-on-websites/
    which says:
    "Currently HTTP/2 via NPN is supported at Cloudways. ALPN requires a more recent OpenSSL (1.0.2), which are not yet made available by Debian. If you are using the very latest build of Chrome, you will not be able to take advantage of HTTP/2 on your websites, because Chrome has dropped support for NPN. You will continue to access your websites on HTTP/1.1."

    I'm looking to get ALPN (Chrome) support for HTTP/2, see also:
    https://www.nginx.com/blog/supporting-http2-google-chrome-users/

    I've already gone to Debian 8:
    https://support.cloudways.com/migrate_application-to-linux-debian-8-jessie/

    Wondering when Cloudways will offer OpenSSL version 1.0.2?

    Thank you!

    11 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Tiny Tiny RSS as an app

    Allow the RSS reader Tiny Tiny Tss to be installed on Cloudways. https://tt-rss.org

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. 9 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add iowait to the monitoring system for better CPU/HDD Monitoring

    iowait tells us how much time the CPU is waiting for the HDD - which would be very useful when identifying the bottleneck on a server so we can better decide what and when to upgrade

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add PHP and MySQL Timezone GMT +1 BERLIN again

    The PHP/ MySQL Timezone for GMT +1 Berlin is missing in the server settings tab.

    4 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Generate Wordpress users directly from the CW Dashboard

    I change my password on a regular basis. So, when I clone apps, the password given by the CW Dashboard doesn't work. It would be great to force the system to create that user.

    4 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add support for symfony

    Hi,
    Please add support for creating apps in symfony framework

    7 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Always populate raw post data

    always_populate_raw_post_data settings

    1 vote
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Update W3 Total Cache to fix-w3tc via Platform Console

    Enable to update existing Wordpress Applications using W3 Total Cache to update to fix-w3tc (https://github.com/szepeviktor/fix-w3tc)

    2 votes
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    0 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow other SQL GUIs to connect to the database

    Cloudways should allow their users to connect to their databases with the MYSQL GUI of their choice. I was unable to use MySQL Workbench and Cloudways support essentially told me they couldn't help me because the tech believed there was an incompatibility with the OSX version and the Cloudways server. So I'm stuck using the Cloudways interface, which is not nearly as powerful as Sequel Pro.

    5 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  12. elasticmail limit alert

    Send an email warning the consumption of elasticmails before it is reached

    3 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Simple Machines Forum (SMF)

    It would be great to also host a Simple Machines Forum (SMF) as an option, that way I could have ALL my sites only here.

    I think it would be great for Cloudways and for your other customers too as SMF is a widely used forum application that could seriously expand the breadth of your service reach and the happiness of your clients.

    Their website is here http://www.simplemachines.org/ just to make life easier.

    Thanks!

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add VividCortex to monitor MySQL performance

    VividCortex will show problematic queries. It also shows problem queries which will never show up in the slow query log

    1 vote
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. 'My Applications' list of applications

    Rather than list all apps by their "wordpress-12345-45678-987564-app" number, list those that actually have a domain name attached to them, and all others without domain names as above

    3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. Wordpress multisite + woocommerce support

    I run a woocommerce store (multi language) using wordpress multisite... I know it's not supported yet in cloudways, would be awesome to have support for it. I'm just waiting this to migrate my stores.

    cheers
    M

    8 votes
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    5 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  18. Enable an automatic payment option.

    You guys have to add automatic payment from month to month. It's crazy it's not already here.

    1 vote
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    3 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →

    Can you clarify ?. We already have automated invoice charging (to the registered CC card) at the end of the month.

    Cloudways Team

  19. Cloudflare

    Cloudflare Setup
    Hi, i would like to see a tutorial on how to setup cloudflare's settings (pagerules, minify etc - free/pro plan) for optimal performance with your servers.
    thanks

    11 votes
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    1 comment  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Wishlist member & NGINX compatibility

    Currently wishlist member cannot protect individual files unless changes are made to the Nginx configuration. The support team are unable to make these changes on an individual basis, so the whole configuration needs to be updated system wide.

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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