Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. to add "Delete My Account Permanently"

    You scared the hell out of me almost.

    just for information, i'm NOT going to pay you in future by any means..

    now, u will be like

    "You just need to go to Billing section in member area and click Cancel account.

    Support should have informed on this.

    Cloudways Team"

    OK, i got it, this is how u valued ur customer and their feedback by refusing to recognised the problem.

    don't suggest me, to PUSH cancel button..

    there is a difference in both..

    i want my id disappeared from your site; not to paused/ deactivated it..

    1 vote
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    0 comments  ·  Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
  2. 5 votes
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    1 comment  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add application size on API

    This is a killer feature. Please add a status endpoint for each application that will return the disk size of it.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Chrome on Mac Errors on Forms

    Lots of admin area forms dont submit on Chrome on a Mac, for example Settings and Packages gives error:

    "settings:1 Form submission failed, as the <SELECT> element named '.display_errors' was implicitly closed by reaching the end of the file. Please add an explicit end tag ('</SELECT>')"

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. notification when installation application is done

    It would be nice that the CloudwaysBot also send a notification when a installation is done for a server of a application.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. different IP for the the different website on the same server

    It would be really great for SEO if you would provide the possibility to have different IP for the the different website on the same server

    4 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. Purge cache for varnish only the updated content

    Hello,

    Please do some solution for magento 2 website like, varnish will purge only outdated content not the whole website! this way our performance is decreasing for large ecommerce website!

    This is very important requirement for us.

    Regards,
    Robin

    6 votes
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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  8. Office Installation and Setup Guide - Octa One Networks

    Recently came across your blog through Google and found it to be informative and interesting article, Really it's a fantastic blog. Good job keep it up.....

    VISIT....
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Office Installation and Setup Guide - Octa One Networks

    Recently came across your blog through Google and found it to be informative and interesting article, Really it's a fantastic blog. Good job keep it up.....

    VISIT....
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup
    http://www.oofficee.com/setup

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Prestashop  ·  Flag idea as inappropriate…  ·  Admin →
  11. Team Member Analytics to see when they last logged in

    Create a way to track team member usage to better understand where they have been and confirm work time.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enable New Relic infrastructure instead of NR server

    Hi,

    Since NewRelic Server is going to be removed and is already being replaced by New Relic Infrastructure it would be great if the New relic service would be changed so it will enable infrastructure.

    Related features would be:


    • The possibility to change the display name in newrelic-infra.yml. Currently the Cloudways numerical name is shown in New Relic and I have no clue which server is which :-)

    • The possibility to change the display name in the PHP language agent. As if you don't change both the connection between APM and Infrastructure will break.

    • The possibility to restart newrelic infrastructure…
    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Offer ssdnodes Hosting Option

    It seems like ssdnodes.com have the cheapest highest resources options out there for cloud hosting providers.

    1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Changing MySQL Password in Cloudways Console Updates wp-config.php

    It seems logical that updating the password for MYSQL ACCESS in the Cloudways Application Management Access Details would also update the wp-config.php for that application to reflect the new password. But it does not?

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  15. password

    Please allow users to insert special characters to change cloudways account password. because a password is used as security gate to enter into any account so it's very essential thing for every Cloudways user to set A Strong Password..

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. CLI interface

    Option to enter a CLI or directory tree view of the server to delete files etc. sftp is slower and messier if I just want to delete a WordPress theme or plugin.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. Windows VDI

    Windows desktop - like PaperSpace.
    Ubuntu desktop

    Just one click install then either rdp or use in browser (My preference)

    1 vote
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  18. 2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. Make it ready - like any other hosting

    Server should be ready with domain, email handling, mysql, phpmyAdmin, email client, dns management, this should be ready & easy will save lot of time.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Server some of server logs better to share with user (such as mail log)

    it can save time for both side (users and cloudway support)

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
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