Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Not having to contact sales to verify an account or reseller accout

    Whenever you sign up for an account you are asked to put in your email address and password. Then you are requested to contact sales.

    I am a web developer and I set up hosting for my clients. I build a website and when they are satisfied and we are ready to publish I contact them via phone and walkthem through setting up their hosting.

    This process is largely hindered by having to contact sales. It slows everything down and there's always a chance that sells won't be available.

    It would be much better once you sign up that you…

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  2. Kindly advise & support

    Sorry, I register yours last Wed, but didn't understand clearly, hence i ask somebody to teach me on Thur 9/6/16 but I got the mail today that auto stopped now.

    Kindly advise

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. credit ckecks

    it has been added to your credit report. Many times do not even good information is reported. In addition, it opened a new credit account from creditors, to get the entry of further good credit will be able to pay them off (you can also have the money to pay cash) early. http://www.free-creditcheck.co.uk

    1 vote
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  4. credit checks

    You can get a letter of here to sample credit dispute. So, it is important that you make sure that you provide all of the information necessary in order to shorten the process. Once submitted to you in response to the credit survey results.http://www.creditreport-free.co.uk

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. House interior design

    The above modern Condo interior design @ http://www.ciseern.com/category/20/Condominium-Interior-Design.html/ ideas can be given to help you start creating your house or office after the United States and the modern, stylish atmosphere. You may find some modern interior design ideas above are your best choice, while others simply do not work in your space. Use all or part of the above ideas to help you create the perfect space, you might find a modern interior design is what need your house or office.
    House interior design @ http://www.ciseern.com/category/11/Developer's-Show-Suite.html/ Series - the best of the best
    Inspired by the many forms. Sometimes, like…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Place a link to Member Area at header or footer of cloudways.com

    Hi,

    It would be nice to have a direct link to Members Area (clickngo) from the top or footer of cloudways.com.

    For more details and screenshot please have a look at ticket #38310

    Thank you!

    3 votes
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    2 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback Jaime. With the new console, to be released beginning of April. member area is merged with console, so there will be no need for a link between the two.

    Cloudways Team

  7. Provide other PHP log settings or tighter log control

    Please provide better control or more PHP logging options (ie turning off warnings). Right now I can't turn off certain debug output that is inconsequential, yet seriously affects my server performance.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  8. Facebook bot

    Your servers can't run facebook bot why please make it to run bots there are thousands of customer for bot

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  9. Default varnish running on php stack is not good idea

    Default varnish running on php stack is not good idea

    1 vote
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  10. File and Folder Permission Setting

    Hello,
    if I chosen your platform;
    Seems; 've always preferred speed and quickness setup.
    However, I am not able to set permission for my predefined files and folders by using filezilla or dreamweaver. Which is normal and acceptable! But I do not have to learn SSH command string to set these simple permission. This is not my job. Why do not you develop an application for this important issue, so we need to set some permission according to wordpress security plugins.. Then; we may need to change them quickly. It is always required.
    I believe, you are trying to develop…

    9 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. bookkeeping services online

    https://www.pioneeroutsourcing.com : For the sake of business, while their decision to outsource a part of the business process is still received, in most cases, include cost reduction Win-Win has been made in order to achieve the status of the, of the first-class service (Gibson).

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. preconfigured hosting plan with affiliate code

    Would be good if there would be a way for me to preconfigure a hosting plan to then link to for my client to sign up with using my affiliate code. Basically, I want to choose the server host, the location, and the plan size. Then have a link to that which I can send to my client.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Dediserve

    Any plans to offer your product on the systems of didiserve?

    https://www.dediserve.com/

    4 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please fix the signup page

    On the signup page (https://clickngo.cloudways.com/signup/) I get a mixed content warning:

    Mixed Content: The page at 'https://clickngo.cloudways.com/signup/'; was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://www.cloudways.com/en/'. This request has been blocked; the content must be served over HTTPS.

    if I allow the the connection in chrome (allow unsafe scripts)
    Chrome will sill not send the ajax request:

    XMLHttpRequest cannot load http://www.cloudways.com/en/. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://clickngo.cloudways.com'; is therefore not allowed access.

    Please fix this by enabling TLS on all sub domains.

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Provide EU location for Rackspace emails

    It would be great if you could specify where the emails servers were located for the Rackspace add on.

    Currently I believe they store all their email accounts in Virginia, but maybe some pressure from one of their big resellers to also provide a location in EU would be beneficial.

    Some organisations would need to have their emails stored within the EU and not on US servers.

    2 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Paul,

    Understand your problem but don’t think we are big enough to put the kind of pressure needed for this. Currently they only offer mailboxes in US and, for what we know, have no plans to support mailboxes in EU.

    In any case, we have raised this already with our Rackspace manager and will add the feature as soon as they have it available.

    Cloudways Team

  16. Two step verification - Sms instead of scanning bar code

    Instead of only scanning bar code, I would request you to add sms msg for this as all smartphones are not supportive. Thanks

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow Mysql Server to be accessed through jdbc

    Currently a mysql server can only be accessed through cloudway's own editor "Click&Go SQL Manager"

    Adding support for jdbc, would mean that you won't have to use the first party editor. You could use any other 3rd party applications (PHPStorm. DataGrip) to edit/view/manage your sql database

    JDBC can also be used in java applications and much much more

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. Yii2 framework support

    Yii2 is one of the best php framework. It need caching (varnish) + support to advanced template out of the box

    3 votes
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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  19. WordPress system commenting does not work fine in Cloudways

    The standard text "Your comment is awaiting moderation" does no appear after clicking "post comment" and you go at the top of the page without any message of confirmation.

    The thing is that happens in all WP applications in cloudways (new and old).

    Thanks

    6 votes
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    3 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option to Remove SSL (you deploy shared certificate by default)

    Shared SSL in my account causing to open my website with https:// version too with warning messages. This leads to indexation of both https and http pages of my website in google. WHic is huge duplicate content issue.

    I saw one famous blogger from India faced same issue with HostGator and he has to move his blog to other hosting due to this issue.: Ref: http://www.shoutmeloud.com/hostgator-to-knownhost.html

    1 vote
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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