Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. We Suffering with DO dont have the feature of Auto Scaling

    Im using DO on my Website and now im suffering with down feature when my traffic hike. what will i do that DO not supporting auto scaling feature on CLoudways.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. backup frequency

    I wanted to suggest giving the possibility to establish a differentiated backup policy, by application: as many web agencies we have sites on which we are working and which should have a very high backup frequency in the short term and a low retention and others already online that need a frequency much lower but greater retention

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. The possibility of adding more than one database per application, and even by subdomain.

    Ex:

    domain.com.br - > 1 database
    subdomain.domain.com.br -> 2 database

    all in the same app

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  4. The possibility of adding more than one database per application, and even by subdomain.

    Ex:

    domain.com.br - > 1 database
    subdomain.domain.com.br -> 2 database

    all in the same app

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  5. New Feature: per app smtp host, port, username and password configuration

    Currently we can configure SMTP at "Servers -> Server Management -> SMTP".

    This request is to add this same functionality at "Applications -> Application Management -> SMTP".

    This can be a preferred solution then to add extra plugin code to each app.

    2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  6. Migration from pantheon

    I suggest to support pantheon git repository in DEPLOYMENT VIA GIT.
    Currently when I add SSH key and type address in "Git Remote Address:" I get address validation error (in front-end).
    This can make migration from pantheon much easier.
    Lev.

    1 vote
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    0 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add ClouDNS domain management

    Specifically free DNS zone management, which has an HTTP API available for easier integration. It's really annoying for some ccTLD (like .com.ar) which doesn't offer it by default.

    2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  8. Need auto scaling in AWS

    We need auto acaling in aws please

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add a Quick-Tour for new users

    I would like to suggest a quick-start-tour and/or more info bubbles explaining/defining each option and fill-in box.

    I'm a new customer I was lost when setting up my first server. The process is simple and straight forward, but I didn't understand what were applications, servers, projects and how they related to each other.

    Applications I figured were wordpress installs, magneto installs, etc. But how was the application name going to be used? is it going to be directory name for the application install on the server or is it just the name used to manage and organize things on cloudways…

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  10. Varnish mobile device detection for Magento 2 website

    Mobile eCommerce is more and more import than before, so many eCommerce will optimize their website for mobile devices, one of the best ways is to develop a new layout for mobile devices.

    If the webmaster wants to set Varnish cache for their Magento 2 website and if the website has more than one layout (one layout for a desktop computer, one layout for mobile devices(smartphone, tablet, etc.)), then they need to set mobile device detection for varnish cache.

    In our opinion, set varnish mobile device detection for Magento 2 website is very very easy, because of all the necessary…

    3 votes
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    0 comments  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Telegram as a new channel for CloudwayBot

    Please add Telegram as a new channel for CloudwaysBot
    https://telegram.org
    Thanks

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Caution Notifications if the bandwidth about to touch the default ceiling limits

    Caution Notifications if the bandwidth about to touch the default ceiling limits in order to take steps on illegitimate/spam hits. This may safe guard the ignorant developers from incurring a heavy loss and in some cases losing their business. Please consider.
    Thanks and regards,
    Venkat Chinniah
    App Consultant & Architect

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  14. Disallow changes to core app files

    I created a staging server. I need to give devs access to build our app. It appears sFTP allows full access to all the core files. A rogue dev could edit core files and we would'nt know. Once copied over to the live site, our website would be compromised and hacked.

    Cloudways needs to create a setting that allows account owners to configure whether devs have access to CORE app files. IF enabled, anyone with FTP or SSH access should NOT have access to core files of the app.

    or ALERT the admin if any changes were made to CORE…

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. error on SMTP settings page

    I just accidentally entered the incorrect password for my SendGrid account, but there was no indication on the SMTP settings page. When my site failed to send out emails, I had to contact CloudWays support. They let me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page, then I would be able to correct it without taking up CloudWays Support's time.

    2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. rackspace support directly

    The rackspace "add-on" is very missleading.

    1st. It really isn't an add-on. An add-on suggests that it will be fully integrated in my Cloudways control panel and that I'll be able to manage my email configuration. An add-on in Cloudways sounds like an easier and better option than buying directly with rackspace because all the integration issues with Cloudways would be already solved, but that is not the case, in fact is the opposite. The add on is basically a "form" and everything has to be slowly done manually through tickets.

    2nd. With the add-on we become second class rackspace…

    3 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login.

    When we buy a space in cloud give permission to split the space for each clients. This facility will give us to permission to give login and control panel access. for example I brought a space of 25 GB, then I can split the volume into 15 + 15 +5 for my clients and give them a login to access their data.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add ClouDNS domain management

    Specifically free DNS zone management, which has an HTTP API available for easier integration. It's really annoying for some ccTLD (like .com.ar) which doesn't offer it by default.

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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