Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Add OAuth or Auth0 functionality and support...

    Add OAuth or Auth0 functionality and support making is much easier to implement payment gateways such as Dwolla.

    2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. Better Warning on Server Deletion on Trial Expiration

    Cloudways must improve the warning system for trial expiration!! Upon expiration the server is deleted however in many cases the client is using serever as development site before launhing into production. CloudWays should send more email warning of the impending deletion of the server so the client is forewarned to take action beforew losing all their work! Currently there is an email 3 days before deletion but that is not enough there should be a 24 hr, 12 hr and 2 hours prior warnings that server will be deleted.

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  3. add html_errors option

    Allow us to turn on and off the html_errors option so we can get pretty html PHP errors.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. 4 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. Rails hosting

    ROR hosting simplified would be great, any future plans?

    4 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow bringing our own servers

    We should have the option to import my existing digitalocean server.

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. Replace SugarCRM with SuiteCRM as Click & Go application

    SugarCRM is not maintained any more as an OpenSource project so it is not of a big value to have it in the list. SuiteCRM is SugarCRM fork that is under active development now with many extra features and it is probably the only reasonable choice to use it as a replacement for SugarCRM.

    13 votes
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    5 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. stay online

    live chat is not online. i dont know how to reach you guys

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  9. Deploy to all sites sharing upstream git repo

    Provide an option at the server level to pull from git repo to all sites which are sharing the same repo

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to upload or enter .env information

    Be able to upload a .env file, or enter the .env key/pair values in the console. Many frameworks (such as Laravel) utilise the .env file to change configuration between dev and prod, and they should never be pushed via git.

    9 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. More options when restoring an application

    Choose any of the existing restore points in the last 30 days, then:
    - Download
    - Just restore DB
    The ability to download any of the listed restore points for each application. Currently the only option is to overwrite the existing Application. Whereas I appreciate the local backup solution is good, you only have the latest backup.
    There are instances where someone will need to extract a database from a few days previous, but leave the current files intact.

    5 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. ESI Includes are not working

    ESI Includes are not working on my server. I contacted tech support and they said to suggest it here.

    I have done a test here - www.preciousfaithdesigns.com/test2.html

    It is not my website, because I have bypassed Magento 2 in the test.

    Magento 2 utilises ESI includes and in production mode not having ESI includes breaks the site.

    Could you please find out why ESI Includes are not turned on for my sever? My test shows ESI includes are not working.

    Tearing my hair out.

    Thanks

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improve WordPress install and clone process

    I propose streamlining the WordPress Add Application process by modifying the Add Application screen to add fields for WordPress User, and WordPress User Password. This would allow us to input whatever user and password we would want, as opposed to having to accept the default user and password that Cloudways currently generates.

    This would make it much easier to deal with new sites, as a new user must now be created in WordPress after the site is created. In addition, if the current WordPress user is deleted directly in WordPress, the Admin Panel section of Cloudways still shows the old…

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  14. verification -_-

    How Can I verify My Email ?
    I signing up with my email but i did not receive any verification email
    how can verify to you myself

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. shahzaib ALI

    BOT ON FIRE POWERD BY SHAHZAINB ALI

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. change policy for invoice

    Hello, i m stated to you that my site two times down in month because your billing service is very bad because with any email my service stop and i already paid my invoice and also my service stop. I hope you upgrade your policy!

    1 vote
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
  17. Invision Power Board (IPB) + Varnich Compatibility

    Your Varnich settings currently are not compatible with IPB as it is blocking its' cookie.
    I highly suggest you to make IPB Compatible with your Varnich setting.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Not having to contact sales to verify an account or reseller accout

    Whenever you sign up for an account you are asked to put in your email address and password. Then you are requested to contact sales.

    I am a web developer and I set up hosting for my clients. I build a website and when they are satisfied and we are ready to publish I contact them via phone and walkthem through setting up their hosting.

    This process is largely hindered by having to contact sales. It slows everything down and there's always a chance that sells won't be available.

    It would be much better once you sign up that you…

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  19. Kindly advise & support

    Sorry, I register yours last Wed, but didn't understand clearly, hence i ask somebody to teach me on Thur 9/6/16 but I got the mail today that auto stopped now.

    Kindly advise

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. credit ckecks

    it has been added to your credit report. Many times do not even good information is reported. In addition, it opened a new credit account from creditors, to get the entry of further good credit will be able to pay them off (you can also have the money to pay cash) early. http://www.free-creditcheck.co.uk

    1 vote
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    0 comments  ·  Woocommerce  ·  Flag idea as inappropriate…  ·  Admin →
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