Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. In Digital Ocean can not only increase the memory of the server, or the disk space, or the processor? Will not that ever be possible? It's t

    In Digital Ocean can not only increase the memory of the server, or the disk space, or the processor? Will not that ever be possible? It's that I see the server I have from a few processor spikes, but the rest is still a lot left over. Almost nothing to use.

    2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  2. Instalation of FFPROBE PHP extension

    Nowadays, With the social media rise, estension for processing video was a basic service. We have yet FFMPEG but need too FFPROBE to complete the stack.

    2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please include IonCube Loader on default php 7.0 stack for all WordPress configs.

    Please include IonCube Loader on default php 7.0 stack for all WordPress configs. It is supported in php 5.6 but we're a bit behind the 8 ball with version 7.0 which is now default. Please make this happen. Cheers!

    5 votes
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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  4. Enable snapshots for DigitalOcean servers

    DigitalOcean has the ability to take snapshots of a droplet built into their service. However the snapshots add-on is not currently available in Cloudways.

    I huge benefit of DigitalOcean is being able to take snapshots and restore a server quickly. Backups take a long time to restore - while snapshots are much faster.

    2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  5. Direct Access to DNS Integration

    Having direct access to the DNS add-on would have made things a lot easier. There are many different DNS setups that make it difficult to know exactly what is needed to add and or remove things. And via ticketing​ service makes it really difficult and confusing.

    10 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  6. What is the phone number for Sbcglobal customer service?

    Contact to Sbcglobal customer service number 1-844-819-3386, which offers entire support that you have been looking for. We provide almost satisfaction and no grievance! Our Sbcglobal email customer support services includes dealing with password recovery issues, login problems, create a Sbcglobal email account, Sbcglobal email forget username and password issues, and complete support related to your Sbcglobal email account. You just need to call us on our sbcglobal customer service helpline phone number to get your problems resolved. Get instant 24x7 Online Technical Support by Sbcglobal tech support number at a reasonable cost. Tech support executives of Sbcglobal email offer…

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make possible install applications like databases (firebird, etc)

    Make possible install applications like databases (firebird, etc)

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Cloud Firewalls

    Will you offer a service similar to Cloud Firewalls, as provided by Digital Ocean? You can check the link here: https://blog.digitalocean.com/cloud-firewalls-secure-droplets-by-default/

    4 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  10. nginx: modify client body size. Is it possible for you to add a new parameter/setting at the Advanced Server Settings section?

    nginx: modify client body size.
    I need to change client body size to 2M, but I don't have root access.
    Is it possible for you to add a new parameter/setting at the Advanced Server Settings section?

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Let us select our own Digital Ocean Server Droplet

    It would be great if you can let us select our own server for Digital Ocean. I am an affiliate who promotes various hosting companies.

    As you know, Digital Ocean offers you $25 for every referral who successfully signed up with Digital Ocean.

    So it is not feasible for me to use CloudWays.

    I won't mind paying the server management charges.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  12. There is a possibility that free credit report online.

    A negative impact on your credit without you know it. If you know that there is no credit is not perfect,
    https://www.free-creditreportuk.co.uk

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. STOP USING AJAX FOR SAVING CONSOLE CHANGES!!

    It's slower than traditional POST/submit button. Pain in the backside when having to make multiple changes. Please sort.

    18 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Provide the change admin panel URL functionality to Application Management tab.

    Most of us we need to rename the admin folder of our platforms, such as my site that is on prestashop platform, for security reasons and after this change it would be helpfull if we could change this to the Application Managemet tab too in the Admin Panel senction.

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. Enable Let's Encrypt Auto-renewal to work with .htaccess redirects in place

    When a website is SSL secured (https) it is recommended to have redirect rules in place which enforce https (redirect http to https) and of course redirecting to one version (www vs non-www).

    It appears that the Let's Encrypt Auto-Renewal does not work. It will fail saying there are htacces rules restricting it from working. I am not sure if this is an issue for Cloudways to fix, or Let's Encrypt.

    In either case, the solution provided by Cloudways support is to:
    1. Temporarily rename your .htaccess (so it is not in effect)
    2. REVOKE your Let's Encrypt Certificate
    3.…

    3 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  16. Dial 1-800-778-9936 to fix Outlook errors and login issues

    Save our Outlook Technical Support Number 1-800-778-9936 and get a prompt solution for all your Outlook email account related errors, be it login issue, page not displaying or error messages popping up with certain error codes. Our services are spread worldwide and we work round the clock to serve you in the best possible ways. Our technical experts are highly experienced and efficient. And more visit us at- www.email-customerservice.com/outlook-support.html

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow option to overlay 2-3 monitoring graphs

    If we could overlay/combine the graphs for, say, incoming and outgoing traffic in the same graph, or free RAM vs. incoming traffic, etc. that would be more useful than only being able to view one graph at a time.

    2 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. Progressive Web App (PWA)

    Make your web console a progressive web app so that we can install directly to our android/ios home screens using "Add to ..." button.

    Also add a service worker for offline access of already loaded data.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Need shrink option to shrink files and database any time from one server application to another server application. Need option like clon.

    Actually, we have two application on the different server. one is our production website and another one is our stage website. some times we need to shrink the code and database of production into stage site. but this option is not here. please provide us these option into the cloudways panel like clone option.

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Let the users to set "connection" to Keep-Alive

    I want to install a App on server, the precondition to install this App is one of the server setting as following:
    "connection" : Keep-Alive

    But I find these is no such setting on cloudways.

    2 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
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