Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Buddypress plugin

    Hi,

    I use in two of my wordpress based site, a plugin called buddypress. A community plugin. But I'm having troubles, it seams that varnish doesn't go well with buddypress. The bigger problem is that my connection and wait time increases as I must disable varnish for that app. I would be great if it were another software like varnish that doesn't conflicts with buddypress, that you could enable instead. My connection time is right know about 3-4 seconds. But is way to much.

    I hope you can find a solution to this problem.

    All the best,
    Felipe Chamorro

    3 votes
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    3 comments  ·  Wordpress  ·  Flag idea as inappropriate…  ·  Admin →

    Removing/replacing varnish is not really an option, as it is the cornerstone of our hosting and the reason (as you mention) of site(s) speed/performance.

    If you provide an example of how we can reproduce what is not working, we can check if there is a fix that we can implement across the platform.

    Cloudways Team

  2. Single codebase Drupal?

    The idea is simple and yet pretty complicated... The multiple Drupal apps hosted from _single_ codebase. This is similar to Aegir approach - one "platform", multple "sites".
    Pros:
    -APC is caching the same files
    -Less storage space, CPU, memory, IO needed
    -Less management
    Cons:
    -Totally new approach, probably needs entire logic change, inserting "platform" between server and app

    6 votes
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    0 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  3. Sendy (Open source e-mail marketing send service)

    Hi, i think the Sendy will be an nice app to add

    21 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  4. Better app submission

    The process should be:

    1 - Type of the app (Wordpress, Prestashop...)
    2 - Name of the app (My Application)
    3 - Primary Domain (myappdomain.com)
    4 - SSH Key (Yes[] - No[] and if yes "Paste you SSH Key)

    Actually these steps means 3 app restarts and 5 minutes, with all these steps at the app creation time it would take no more than 1mn.

    15 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Deny all, permit only from my country

    I would like to have the capability to permit connections to my website only from my country. The site is on our local language and there is little to no reason to permit connections from other places (aside from Google robots).

    2 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. Enable SSLSessionCache

    This configures the storage type of the global/inter-process SSL Session Cache. This cache is an optional facility which speeds up parallel request processing. For requests to the same server process (via HTTP keep-alive), OpenSSL already caches the SSL session information locally. But because modern clients request inlined images and other data via parallel requests (usually up to four parallel requests are common) those requests are served by different pre-forked server processes. Here an inter-process cache helps to avoid unnecessary session handshakes.

    Ex.: SSLSessionCache shm:/usr/local/apache/logs/ssl_gcache_data(32000)

    https://httpd.apache.org/docs/2.2/mod/mod_ssl.html#sslsessioncache

    Or via Memcached (but this requires Apache v2.4) :
    https://httpd.apache.org/docs/2.4/en/mod/mod_socache_memcache.html

    9 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. Prosper202 Marketing Platform

    Because Prosper202 is a free and the more popular tracking softwareu sed bu many peoples.

    5 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Easy Digital Downloads (EDD) Cloud Platform optimized for digital content distribution

    I was not completely satisfied with the performance of Easy Digital Downloads plugin on standard WordPress install. I would like to see in the future optimized for digital content distribution (superfast and Varnish compatible) managed Easy Digital Downloads (EDD) Cloud Hosting from Cloudways.

    13 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add OSCommerce

    Please add OSCommerce (Ecommerce) as well.

    3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. LOGGED IN -> accessing CLICK N GO Panel

    Current:
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, only way to get the click n go is through https://clickngo.cloudways.com.

    Future Request:
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, one way to get the click n go is through https://clickngo.cloudways.com.
    login to cloud ways server, launch the click n go, if i accidentally close the click n go, requesting second way to get the click n go is through https://www.cloudways.com/en/login.php. i got lost atleast 10 times…

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. I need rDNS to make my domain be DMARC compliant

    would DNSMadeEasy help in any way to set up rDNS?
    I need the domain to be DMARC compliant
    client needs domain to pass Google Apps MX check

    1 vote
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow markup of a servers cost and send the bill to client

    We manage websites for our clients and would like the ability to add a client as a billing team member so they get the invoice. however we would like to be able to set a markup cost to the server to cover our management costs.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to backup just the database and restore it from the console.

    Ability to backup just the database and restore it from the console.

    8 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →

    You can easily achieve this via the Dump and Import features of the Click&Go Mysql Manager from console. We think that this should be enough for most cases.

    Cloudways Team

  15. webmoney payment method

    please integrate webmoney in your payment options so people in IRAN RUSSIA CHINA that don't have access to other payment methods , would be able to pay.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Less drag'n'drop sensitivity

    The drag'n'drop sensitivity of the sections in the server and app overview page are very high, making it almost impossible to click the open and close button without triggering a sorting instead. Specially when using a wacom stylus.

    You might want to consider adding som sort of "min. drag distance before sorting" to each section to avoid unintentionally sorting events.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. git deployment in a folder

    Git deployment in Click&Go console start automatically in the document root folder. If my git repository do not contains the document root folder then i can't use the click&go console, without changing my git repository. This is avoided also if i have more repositories in the same document root. I would like the click&go console to have a destination folder to deploy in.

    7 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. allow xbithack and multiviews in htaccess file

    allow xbithack and multiviews in htaccess file

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  19. Send Emails When Cron Job Fails To Run

    The only way to tell if a cron job has failed is to log in to the console and type mail.

    It would be great if these where emailed much like the DenyHosts Messages are.

    24 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  20. Block semalt.com and associated sites Bad Bots

    Semalt.com is causing problems for many sites across the web and is messing up Google Analytics results and reports. I've also read that they do not adhere to robot.txt protocol.

    I've added some rules to my htaccess. as they keep creating different domains that they send bots from. I tried to deny their IP in htaccess but this caused a 500 server error for me.

    I was wondering if you'd ever consider blocking these sites server side for all your customers.

    7 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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