Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. bookkeeping services online

    https://www.pioneeroutsourcing.com : For the sake of business, while their decision to outsource a part of the business process is still received, in most cases, include cost reduction Win-Win has been made in order to achieve the status of the, of the first-class service (Gibson).

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  2. preconfigured hosting plan with affiliate code

    Would be good if there would be a way for me to preconfigure a hosting plan to then link to for my client to sign up with using my affiliate code. Basically, I want to choose the server host, the location, and the plan size. Then have a link to that which I can send to my client.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Dediserve

    Any plans to offer your product on the systems of didiserve?

    https://www.dediserve.com/

    4 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  4. Please fix the signup page

    On the signup page (https://clickngo.cloudways.com/signup/) I get a mixed content warning:

    Mixed Content: The page at 'https://clickngo.cloudways.com/signup/'; was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://www.cloudways.com/en/'. This request has been blocked; the content must be served over HTTPS.

    if I allow the the connection in chrome (allow unsafe scripts)
    Chrome will sill not send the ajax request:

    XMLHttpRequest cannot load http://www.cloudways.com/en/. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://clickngo.cloudways.com'; is therefore not allowed access.

    Please fix this by enabling TLS on all sub domains.

    1 vote
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. Provide EU location for Rackspace emails

    It would be great if you could specify where the emails servers were located for the Rackspace add on.

    Currently I believe they store all their email accounts in Virginia, but maybe some pressure from one of their big resellers to also provide a location in EU would be beneficial.

    Some organisations would need to have their emails stored within the EU and not on US servers.

    2 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Paul,

    Understand your problem but don’t think we are big enough to put the kind of pressure needed for this. Currently they only offer mailboxes in US and, for what we know, have no plans to support mailboxes in EU.

    In any case, we have raised this already with our Rackspace manager and will add the feature as soon as they have it available.

    Cloudways Team

  6. Two step verification - Sms instead of scanning bar code

    Instead of only scanning bar code, I would request you to add sms msg for this as all smartphones are not supportive. Thanks

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow Mysql Server to be accessed through jdbc

    Currently a mysql server can only be accessed through cloudway's own editor "Click&Go SQL Manager"

    Adding support for jdbc, would mean that you won't have to use the first party editor. You could use any other 3rd party applications (PHPStorm. DataGrip) to edit/view/manage your sql database

    JDBC can also be used in java applications and much much more

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. Yii2 framework support

    Yii2 is one of the best php framework. It need caching (varnish) + support to advanced template out of the box

    3 votes
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    1 comment  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  9. Option to Remove SSL (you deploy shared certificate by default)

    Shared SSL in my account causing to open my website with https:// version too with warning messages. This leads to indexation of both https and http pages of my website in google. WHic is huge duplicate content issue.

    I saw one famous blogger from India faced same issue with HostGator and he has to move his blog to other hosting due to this issue.: Ref: http://www.shoutmeloud.com/hostgator-to-knownhost.html

    1 vote
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please add any India based server

    Please add any India based server

    3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add OwnCloud to the applications list

    I think and hopefully others will aswell like to see OwnCloud offered in the application list.

    14 votes
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    2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bring back Power Cloud!!!!

    We're looking for a plan that offers root access, and had heard that Power Cloud was the way to go. But your CSR chat tells me that is no more.
    Our coder won't work without root. And we've heard great things about you but this is a deal breaker.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  13. Set up new drupal installs with the garland theme

    It now defaults to stark, which is hideous. If I need stark, I will select it myself.

    1 vote
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    0 comments  ·  Drupal  ·  Flag idea as inappropriate…  ·  Admin →
  14. 15 votes
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    2 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add AWS UK London

    AWS has launched a new data centre in the UK, London. I think this would be a great addition to Cloudways. Thanks.

    4 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  16. An alert *before* you enter your credit card

    I suggested a feature: an alert *before* you enter your credit card details saying the trial period ends right away after doing it... not an email afterwards when there is nothing else you can do about it.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. Excel MySQL Support

    Please allow to connect to MySQL Database in Excel. Not only MySQL Workbench!

    6 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow the public_html folder be symlinkable

    In Short allow the ability to symlink the public_html folder in order to use Ci tools such as bamboo, deploybot, envoyer to handle deployment of code.

    It would be great to run a build scp a zip of the site unzip on the server and then symlink the public_html with the current release, therefore having no downtime when deploying code.

    11 votes
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    1 comment  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  19. I need WHM for restore my backup

    I need WHM to restore my prestashop backup.
    I can't insall CentOS and you don't provide VHM

    1 vote
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    0 comments  ·  Prestashop  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add GoDaddy Hosting which include DDOS

    Godaddy Cloud Servers are about the same price as DigitalOcean and already provide DDOS protection by default. This information is something you will find if you call them for it's not listed on their website.

    1 vote
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
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