Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. eAccelerator

    Enable eAccelerator.

    2 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Faster cloning of app/server | Instant Cloning | Instant Provisioning

    We have a rather large application in which constant development happens. For this purpose we at multiple times have to create multiple clones of the live app for people to work on.

    Because of the server size we have, it takes about 30 to 45 minutes to clone one app.

    We always tend to do this cloning during neck of the moment and this delay is such a pain.

    It would be great if we have something like instant cloning where you get the clone in few seconds instead of an hour.

    Any thoughts / suggestions are appreciated.

    4 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. Better Cron hinting

    I would like to see better Cron schedule hinting. I was attempting to set up my cron tasks for a Laravel application and I had to resort to getting help from support. I never would have been able to guess the proper directory without help.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. Dedicated servers

    Solutions in the "cloud" is simple, flexible and user-friendly when it comes to quickly change the infrastructure. For us that is slightly more advanced users, and sees the need for dedicated servers for our applications have several advantages to having it on dedicated servers.

    I am aware that it is significantly more advance and would cost a small fortune, but it is also considerably cheaper than large configurations in the "cloud" for us who have these needs.

    The market for dedicated servers is huge, there are both managed and unmanaged servers out there you can pick and choose from. I…

    3 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make a system to schedule server size changes by time and date.

    We increase our server size from small to medium for class times when our students take Moodle quizzes, then we have to reset the server to small for off-peak times. It's a real hassle to do this manually four times per week, so if we could schedule server size changes in advance this would be a big help. I'm sure that many other users would also appreciate being able schedule server size changes for peak usage times.

    1 vote
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  6. business gifts Singapore

    Singapore corporate gifts enterprises play a very important role in the rapid development of any business organization. Enterprises today secrets of success of the house entirely depend only on a company's business customer relationship between the families and customer development.

    visit here for other product related information: http://giftworks-creation.com/

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  7. Simplify the billing system

    Simplify the billing system. At the moment, the billing system is confusing and difficult to follow as you have to pre-pay funds, and then get invoiced separately. Why not just charge via credit card each month? I don't understand what the purpose of the current system is? People are signing up for Cloudways to simplify things, and you're making the billing more complicated than it needs to be.

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add OAuth or Auth0 functionality and support...

    Add OAuth or Auth0 functionality and support making is much easier to implement payment gateways such as Dwolla.

    2 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  9. Better Warning on Server Deletion on Trial Expiration

    Cloudways must improve the warning system for trial expiration!! Upon expiration the server is deleted however in many cases the client is using serever as development site before launhing into production. CloudWays should send more email warning of the impending deletion of the server so the client is forewarned to take action beforew losing all their work! Currently there is an email 3 days before deletion but that is not enough there should be a 24 hr, 12 hr and 2 hours prior warnings that server will be deleted.

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  10. add html_errors option

    Allow us to turn on and off the html_errors option so we can get pretty html PHP errors.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. 4 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Rails hosting

    ROR hosting simplified would be great, any future plans?

    4 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow bringing our own servers

    We should have the option to import my existing digitalocean server.

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. stay online

    live chat is not online. i dont know how to reach you guys

    1 vote
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  15. Deploy to all sites sharing upstream git repo

    Provide an option at the server level to pull from git repo to all sites which are sharing the same repo

    2 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to upload or enter .env information

    Be able to upload a .env file, or enter the .env key/pair values in the console. Many frameworks (such as Laravel) utilise the .env file to change configuration between dev and prod, and they should never be pushed via git.

    9 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. More options when restoring an application

    Choose any of the existing restore points in the last 30 days, then:
    - Download
    - Just restore DB
    The ability to download any of the listed restore points for each application. Currently the only option is to overwrite the existing Application. Whereas I appreciate the local backup solution is good, you only have the latest backup.
    There are instances where someone will need to extract a database from a few days previous, but leave the current files intact.

    5 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. ESI Includes are not working

    ESI Includes are not working on my server. I contacted tech support and they said to suggest it here.

    I have done a test here - www.preciousfaithdesigns.com/test2.html

    It is not my website, because I have bypassed Magento 2 in the test.

    Magento 2 utilises ESI includes and in production mode not having ESI includes breaks the site.

    Could you please find out why ESI Includes are not turned on for my sever? My test shows ESI includes are not working.

    Tearing my hair out.

    Thanks

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve WordPress install and clone process

    I propose streamlining the WordPress Add Application process by modifying the Add Application screen to add fields for WordPress User, and WordPress User Password. This would allow us to input whatever user and password we would want, as opposed to having to accept the default user and password that Cloudways currently generates.

    This would make it much easier to deal with new sites, as a new user must now be created in WordPress after the site is created. In addition, if the current WordPress user is deleted directly in WordPress, the Admin Panel section of Cloudways still shows the old…

    2 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. verification -_-

    How Can I verify My Email ?
    I signing up with my email but i did not receive any verification email
    how can verify to you myself

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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