Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. I would like to see a strong FAQ section.

    it would be great if you guys can provide a well FAQ section for the supports that you will cover and what not in your Free support section.

    20 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add option to be notified about all team activities via email

    It's easy to forget to mention all team members is ticket creation form. Would be nice to have team member setting that enables notification about all activities going on: new tickets, ticket updates, comments etc.

    7 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. Application Specific Optimisation Add-on

    Hi
    I know you guys are constantly looking to improve your stack. Could this article be of any help for future stack updates?
    http://reviewsignal.com/blog/2014/06/25/40-million-hits-a-day-on-wordpress-using-a-10-vps/

    As a feature request would it be possible to have the Base Cloudways Stack + App specific optimisation config add-ons? So that if for example I were using Wordpress I could then click a button to optimise the base stack for that particular app without affecting the base stack for other apps.

    Cheers,
    Aaron

    3 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make it possible to set server time from the server settings menu

    It would be nice to be able to modify the server time from the server settings menu. Maybe under the advanced section.

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Oscar you mean server time or server time zone?. Time is controlled via NTP servers, so don’t see the need for it.

    Cloudways Team

  6. Database panel - improvements

    I think database panel need really improvements.
    I would like to see in database basic columns as ROWS and SIZE of table.
    Also collation does not work properly even if I can change it on clickngo panel. It does not change collation for existing tables.

    4 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  7. offer installers for cloud apps like owncloud or cozycloud

    Simple really, I'd like to see some Cloud applications available for install in Click & Go.

    11 votes
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    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  8. ADD PHPList to your list of Apps.

    Although I can install and implement PHPList using PHP Stack (By the way, thanks for that...) It would be great if it could be added to your currently list of apps.

    What is PHPList?? It is your very own Newsletter Mail server, where you have all of the control, and not have to pay for Newsletter server services with other hosts. Let it run alone. And there is a WP plugin for it.

    Learn more about PHPList at: https://www.phplist.com/

    2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  9. Deploy opencpu

    Make opencpu on a Ubuntu droplet. https://www.opencpu.org/

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add vtiger CRM

    Vtiger CRM is very popular open source CRM

    11 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Move the 'Feedback' button

    It's in the way of the account management menu from a smaller screen size :) A link in the footer, perhaps? Great site otherwise! Very stoked to get started with Cloudways.

    2 votes
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    0 comments  ·  Website Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. Offer servermx as an addon

    Servermx is a great and cheap email hosting.
    Like Rackspace, but with server in many countries.
    You should look to this service.

    11 votes
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    3 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  13. Amazon SES Adds On

    Great for smtp and more reliable.

    18 votes
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  14. Implement Incapsula API as an Add-on

    http://www.incapsula.com/partners/api-integration.html

    Website Security, DDoS Protection, Load Balancing & Failover, on a Global CDN

    3 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  15. New Cron Features Run under wrong Directory

    In the New Cron Feature if you run a Cron Task it will not run under the correct Directory for that User. So Includes and Requires Fail.

    This can be fixed by placing a
    cd /home/12953-3963.cloudways…pps.com/username/public_html &&

    in front of the php /scripttorun

    So a completed version would be

    50 6 * * * cd /home/12953-3963.cloudwaysapps.com/username/public_html && php /home/12953-3963.cloudwaysapps.com/username/public_html/nightly.php

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. PHP settings for Moodle app

    After installing the Moodle app, I checked the environment settings.

    The Moodle system tells me that the php_setting opcache.enable is not set but should be.

    Not sure if this is a good idea but wanted to point this out.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  18. 3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. provide Adobe ColdFusion server

    There are not many providers that offer ColdFusion hosting nowadays but there are still quite a number of developers looking for ColdFusion server on a cloud platform for deploying their applications.

    4 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ping server locations

    Please add a tool in CW website - probably near the server location selector - that helps us to ping the server locations from browser, to make it easier to select the best server location for our site.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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