Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. allow xbithack and multiviews in htaccess file

    allow xbithack and multiviews in htaccess file

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  2. Send Emails When Cron Job Fails To Run

    The only way to tell if a cron job has failed is to log in to the console and type mail.

    It would be great if these where emailed much like the DenyHosts Messages are.

    24 votes
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Block semalt.com and associated sites Bad Bots

    Semalt.com is causing problems for many sites across the web and is messing up Google Analytics results and reports. I've also read that they do not adhere to robot.txt protocol.

    I've added some rules to my htaccess. as they keep creating different domains that they send bots from. I tried to deny their IP in htaccess but this caused a 500 server error for me.

    I was wondering if you'd ever consider blocking these sites server side for all your customers.

    7 votes
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    0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  4. Server Settings Guide

    A Guide in the Knowledgebase explaining how to best configure our server settings in the ClicknGo panel. Especially now that we have Advanced Settings, it would be nice to know what the Cloudways team thought would be the ideal settings.

    13 votes
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    1 comment  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Regarding Rackspace Email

    Just a suggestion for your marketing strategy and pricing team.
    Rackspace provides a solid service including fast phone support and other benefits. While Cloudways (as a reseller) is not providing the same level of service as does Rackspace for their normal level of service and features yet charges and equal sum $2/email address.
    This in actuality - as far as I can see at the moment - is a negative benefit for a Cloudways client.
    Maybe the benefit of Cloudways Rackspace would be that it is a cost savings - Maybe providing something different - not less than - for…

    4 votes
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    4 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →

    We are going to move the Rackspace Email add-on to $1/mailbox from December (so at cost).

    We don’t want email to be a hurdle for people who want to come on-board.

    Cloudways Team

  6. Add the F1-Micro hosting plan for Google Compute Engine

    Due to its specifications and Google's infrastructure, the F1-Micro plan will be a great addition for CloudWays, since the other entry-level option from DigitalOcean is just not sufficient.

    2 votes
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    0 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  7. BoZoom

    use this module to optimize load of your prestashop backoffice

    4 votes
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    1 comment  ·  Prestashop  ·  Flag idea as inappropriate…  ·  Admin →
  8. Subversion support

    Please allow users to use Apache Subversion on hosting.

    2 votes
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    3 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Resource Boost

    It would be nice to be able to boost performance briefly by purchasing some temporary resources and then to be able to go back down, during development

    2 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. Modification of Moodle App installation

    I suggest modifying the current Moodle App installation so the moodledata directory is not in public_html.

    5 votes
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    under review  ·  2 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. I would like to see a strong FAQ section.

    it would be great if you guys can provide a well FAQ section for the supports that you will cover and what not in your Free support section.

    20 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add option to be notified about all team activities via email

    It's easy to forget to mention all team members is ticket creation form. Would be nice to have team member setting that enables notification about all activities going on: new tickets, ticket updates, comments etc.

    7 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. Application Specific Optimisation Add-on

    Hi
    I know you guys are constantly looking to improve your stack. Could this article be of any help for future stack updates?
    http://reviewsignal.com/blog/2014/06/25/40-million-hits-a-day-on-wordpress-using-a-10-vps/

    As a feature request would it be possible to have the Base Cloudways Stack + App specific optimisation config add-ons? So that if for example I were using Wordpress I could then click a button to optimise the base stack for that particular app without affecting the base stack for other apps.

    Cheers,
    Aaron

    3 votes
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    0 comments  ·  Stacks  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make it possible to set server time from the server settings menu

    It would be nice to be able to modify the server time from the server settings menu. Maybe under the advanced section.

    3 votes
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Oscar you mean server time or server time zone?. Time is controlled via NTP servers, so don’t see the need for it.

    Cloudways Team

  17. Database panel - improvements

    I think database panel need really improvements.
    I would like to see in database basic columns as ROWS and SIZE of table.
    Also collation does not work properly even if I can change it on clickngo panel. It does not change collation for existing tables.

    4 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  18. offer installers for cloud apps like owncloud or cozycloud

    Simple really, I'd like to see some Cloud applications available for install in Click & Go.

    11 votes
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    3 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  19. ADD PHPList to your list of Apps.

    Although I can install and implement PHPList using PHP Stack (By the way, thanks for that...) It would be great if it could be added to your currently list of apps.

    What is PHPList?? It is your very own Newsletter Mail server, where you have all of the control, and not have to pay for Newsletter server services with other hosts. Let it run alone. And there is a WP plugin for it.

    Learn more about PHPList at: https://www.phplist.com/

    2 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Deploy opencpu

    Make opencpu on a Ubuntu droplet. https://www.opencpu.org/

    1 vote
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
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