Service Improvement

Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!

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  1. Implement Incapsula API as an Add-on

    http://www.incapsula.com/partners/api-integration.html

    Website Security, DDoS Protection, Load Balancing & Failover, on a Global CDN

    3 votes
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    2 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  2. New Cron Features Run under wrong Directory

    In the New Cron Feature if you run a Cron Task it will not run under the correct Directory for that User. So Includes and Requires Fail.

    This can be fixed by placing a
    cd /home/12953-3963.cloudways…pps.com/username/public_html &&

    in front of the php /scripttorun

    So a completed version would be

    50 6 * * * cd /home/12953-3963.cloudwaysapps.com/username/publichtml && php /home/12953-3963.cloudwaysapps.com/username/publichtml/nightly.php

    1 vote
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    0 comments  ·  Server Configuration Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. PHP settings for Moodle app

    After installing the Moodle app, I checked the environment settings.

    The Moodle system tells me that the php_setting opcache.enable is not set but should be.

    Not sure if this is a good idea but wanted to point this out.

    1 vote
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    0 comments  ·  Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. 3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  6. provide Adobe ColdFusion server

    There are not many providers that offer ColdFusion hosting nowadays but there are still quite a number of developers looking for ColdFusion server on a cloud platform for deploying their applications.

    4 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ping server locations

    Please add a tool in CW website - probably near the server location selector - that helps us to ping the server locations from browser, to make it easier to select the best server location for our site.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  8. add more options for prestashop installation

    I would like to select what first language prestashop gets installed with.
    At the moment your prestashop installation comes with english and french installed. But when those are not needed they just take space in the database. Even when deleted they leave lots of entries behind...

    So installing with the right language from the beginning would be amazing.

    3 votes
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    0 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add 1c-bitrix as a new supported Click&Go application

    Add 1c-bitrix as a new supported Click&Go application (http://www.bitrixsoft.com/)

    5 votes
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    0 comments  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  10. 4 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Offer OroCRM as a new application that can be deployed on C&G

    OroCRM compliments Magento which is application that can be deployed on C&G.

    7 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add GreenQloud as supported infrastructure provider

    You used to have GreenQloud hosting as an option offering super eco friendly hosting, which is no more on your list.
    Now you have Digital Ocean, which is more ease of use and less eco friendly than GQ. What we need is a balance of both hosts; eco-friendly and easy to deploy and use.

    4 votes
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    2 comments  ·  Infrastructure Providers  ·  Flag idea as inappropriate…  ·  Admin →
  13. 13 votes
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    3 comments  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. 5 votes
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    1 comment  ·  Applications  ·  Flag idea as inappropriate…  ·  Admin →
  15. 5 votes
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    1 comment  ·  Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  16. 3 votes
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    1 comment  ·  Magento  ·  Flag idea as inappropriate…  ·  Admin →
  17. Hair transplant in bangalore

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    0 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    1 comment  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  19. Please can you notify your customers via email about current vulnerabilities with Wordpress etc

    Please can you notify your customers via email about current vulnerabilities/wide-spread attacks with Wordpress and other software packages asap.
    Today I was made aware of any issue with one of my customer's sites which was not posted on all vulnerabilities sites. On contacting cloudways I was told by a Cloudways representative that there was a current widespread attack on Wordpress sites with a suspect certain version of a plugin installed, that was impacting on a large percentage of wordpress installations.

    How come you don't notify your admin clients when this first becomes apparent so that:
    1. It reduces your service/support…

    0 votes
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    0 comments  ·  Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
  20. Elastic Email Automatically Generated Footer to be Server/Project specific

    Currently Elastic Email generates a global footer from the details of the main account. Meaning you can't use the Elastic Email addon across client servers or even multiple projects unless you want you personal information added to the bottom of every email.

    There should be the ability to define parameters at the project or server level for Elastic Email to use. Allowing it to be used for non-connected servers/applications.

    0 votes
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    0 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
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